Related Manuals for NETGEAR CM600
Summary of Contents for NETGEAR CM600
- Page 1 CM600 Cable Modem Us e r Manual July 2015 202-TBD 350 East Plumeria Drive San Jose, CA 95134 DRAFT...
- Page 2 For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc., NETGEAR and the NETGEAR logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. DRAFT...
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Page 3: Table Of Contents
Contents Chapter 1 Hardware and Internet Setup Unpack Your Cable Modem ..........5 Front Panel . -
Page 4: Chapter 1 Hardware And Internet Setup
Hardware and Internet Setup The NETGEAR CM600 Cable Modem provides a connection to high-speed cable Internet with speeds up to 960 Mbps. The cable modem is certified by all major cable Internet providers. A Gigabit Ethernet port provides fast access and downloads. The cable modem supports the assignment of IPv4 and IPv6 addresses by cable Internet providers. -
Page 5: Unpack Your Cable Modem
CM600 Cable Modem Unpack Your Cable Modem Your package contains the following items. Ethernet cable Power adapter Cable modem Figure 1. Package contents Front Panel The cable modem provides status LEDs on the front. Power LED Downstream LED Upstream LED... -
Page 6: Product Label
CM600 Cable Modem You can use the LEDs to verify status and connections. The following table lists and describes each LED on the front panel of the cable modem. Table 1. LED descriptions Icon Description Power • Green. Power is supplied to the cable modem. -
Page 7: Back Panel
CM600 Cable Modem Back Panel The back panel provides the connections and button shown the following figure. LAN Gigabit Ethernet port Reset button Coaxial cable connector Power adapter input Power On/Off button Figure 4. Cable modem back panel Install and Activate Your Cable Modem The cable modem provides a connection between your cable Internet provider’s network and... -
Page 8: Connect Your Cable Modem To A Computer
CM600 Cable Modem Connect Your Cable Modem to a Computer During the installation and activation, you must connect the cable modem directly to a computer. After installation and activation, you can connect the cable modem to a router (see Connect Your Cable Modem to a Router After Installation and Activation on page 12). -
Page 9: Contact Your Cable Internet Provider And Set Up Your Internet Service
CM600 Cable Modem Wait for the cable modem to come online. It takes at least 10 minutes for the cable modem to come online on the network. During this time, the LED behavior is as follows: • The Downstream LED lights amber when one downstream channel is locked. -
Page 10: Set Up Your Internet Service With Comcast Xfinity
CM600 Cable Modem You can also visit your cable ISP’s website and follow the onscreen instructions to set up your Internet service. Cable Internet Provider Contact Information Cablevision Telephone number depends on your region. http://www.cablevision.com https://install.optimum.com/JointInstall/ Comcast XFINITY https://www.comcast.com/activate http://www.xfinity.com/internetsetup http://www.xfinity.com/internetsupport... -
Page 11: Perform A Speed Test
Before you call Comcast Xfinity, make sure that your account number, account phone number, email address, and password are nearby. The cable modem’s model number is CM600. The serial number and MAC address are on the product label. MAC address Serial number Figure 6. -
Page 12: Connect Your Cable Modem To A Router After Installation And Activation
CM600 Cable Modem If your actual speed is lower than your subscribed speed, contact your cable Internet provider. Connect Your Cable Modem to a Router After Installation and Activation During the installation and activation, you must connect the cable modem directly to a computer. -
Page 13: Chapter 2 Manage And Monitor
Manage and Monitor After you set up the cable modem, you do not need to log in to the cable modem for normal operation. However, you can log in to the cable modem to change a very limited number of settings and monitor the cable modem. -
Page 14: Log In To The Cable Modem
CM600 Cable Modem Log In to the Cable Modem After you set up the cable modem, you do not need to log in to the cable modem for normal operation. To log in to the cable modem, you must use a web browser such as Microsoft Internet Explorer 5.0 or later, Firefox Mozilla 2.0 or later, Safari 1.4 or later, or Google Chrome 11.0 or... -
Page 15: View Cable Modem Status
CM600 Cable Modem Select Cable Connection. The Startup Procedure section displays the initialization progress. The Downstream Bonded Channels section displays the status of each downstream channel.. To see the Upstream Bonded Channels section and system time, scroll down. View Cable Modem Status You can view some basic information about the cable modem. -
Page 16: View And Clear Event Logs
CM600 Cable Modem The BASIC Home page displays. Select ADVANCED. The Cable Information page displays the following: • Hardware Version. The version of the cable modem model. • Firmware Version. The version of the cable modem firmware. • Cable Modem Serial Number. The serial number of the cable modem. -
Page 17: Change The Admin Password
CM600 Cable Modem The Event Log page shows the following information: • Time. The time the event log entry was recorded. The correct time displays only after the cable modem successfully connects to the cable Internet provider’s network. • Priority. The severity of the event log entry. -
Page 18: Reboot The Cable Modem
CM600 Cable Modem The BASIC Home page displays. Select ADVANCED > Administration > Set Password. Type the old password. Type the new password in the Set Password field. Type the new password in the Repeat New Password field. Click the Apply button. -
Page 19: Reset The Cable Modem To Factory Default Settings
CM600 Cable Modem Reset the Cable Modem to Factory Default Settings To reset the cable modem to factory default settings, you can use either the Reset button on the back panel of the cable modem or the Factory reset software button. However, if you changed the default password to access the cable modem and lost the password, you must use the Reset button on the back panel. -
Page 20: Use The Factory Reset Software Button
CM600 Cable Modem WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, if you are connected to the web management interface, do not close the browser, click a link, or load a new page. -
Page 21: Change The Cable Connection Starting Frequency
CM600 Cable Modem Change the Cable Connection Starting Frequency The starting frequency for the cable connection is automatically generated. For most Internet connections, you do not need to change this information. WARNING: Do not change the starting frequency unless your cable Internet provider instructs you to do so. - Page 22 CM600 Cable Modem WARNING: Do not change the starting frequency unless your cable Internet provider instructs you to do so. Changing the starting frequency incorrectly causes serious connection and Internet problems. Click the Apply button. Your change takes effect. DRAFT...
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Page 23: Chapter 3 Troubleshooting
This chapter provides information about troubleshooting your cable modem. The chapter includes the following sections: • Use LEDs to Troubleshoot • Cannot Log In to the Cable Modem • Troubleshoot the Cable Internet Connection Note: NETGEAR provides helpful articles and documentation at http://support.netgear.com. DRAFT... -
Page 24: Use Leds To Troubleshoot
CM600 Cable Modem Use LEDs to Troubleshoot The following table provides help when you are using the LEDs for troubleshooting. Table 2. Troubleshooting with LEDs LED Behavior Action All LEDs are off when the cable • Make sure that the power cord is properly connected to your cable modem is plugged in. -
Page 25: Cannot Log In To The Cable Modem
CM600 Cable Modem Cannot Log In to the Cable Modem If you cannot access the cable modem from computer that is connected to the cable modem or to a router that is connected the cable modem, check the following: •... -
Page 26: Appendix A Technical Specifications
Technical Specifications The following table lists the technical specifications for the cable modem. Table 3. Technical specifications Feature Specification Power adapter • Input: 110–120V, 47–60 Hz • Output: 12 VDC, 1.5A Physical specifications • Dimensions: 135.57 x 8.77 x 3.43 in. (135.57 x 222.68 x 87 mm) •...