Cannot Connect To The Mobile Broadband Network; Gps Doesn't Seem To Be Available - NETGEAR Zing Mobile Hotspot User Manual

●
Check your Web browser settings:
1. Open the Control Panel in Windows.
2. Double-click Internet Options.
3. From the Security tab, restore the default settings.
4. From the Connections tab, select Never dial a connection.
5. From the Advanced tab, restore the default settings.
6. Close and reopen your Web browser.
●
Disconnect your device from your computer (if you're using the micro-USB cable).
Remove the battery from your device. Reinsert the battery.
If, after checking all of the above, you still cannot display the home page, consider resetting the
software to default settings. (See

Cannot Connect to the Mobile Broadband Network

If this message is displayed, go through the following steps.
●
Make sure your computer is connected to your device (through the micro-USB cable or
Wi-Fi). (See How Do I Connect to Wi-Fi?
●
Make sure you're in a network coverage area.
●
Check the Network Mode setting (See
example, if it's set to LTE Only, you won't be able to connect if you don't have LTE
coverage.
●
If you're roaming on 3G or GSM, make sure that roaming is enabled. (See
Roaming Mode.) (Roaming is not supported on LTE.)
Note: Roaming charges may apply.
●
If you're roaming internationally, make sure that Any Network is selected. (See
the Roaming
●
Try the tips in
●
Check with Sprint — a network or account problem may be preventing your device from
obtaining service.

GPS Doesn't Seem to Be Available

Make sure that GPS is enabled. (See
Troubleshooting
Resetting to Factory Default
Mode.)
Improving Signal Strength.
Enabling / Disabling
Settings.)
or Making a Tethered
Setting the Allowed Network
GPS.)
138
Connection.)
Mode). For
Setting the
Setting