NETGEAR Nighthawk AX8 User Manual
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NETGEAR Nighthawk AX8 User Manual

8-stream tri-band wifi 6 router
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User Manual
Nighthawk AX8
8-Stream Tri-Band WiFi 6 Router
Models
RAX70
RAX78
October 2020
202-12088-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR Nighthawk AX8

  • Page 1 User Manual Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Models RAX70 RAX78 NETGEAR, Inc. October 2020 350 E. Plumeria Drive 202-12088-01 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack your router................10 Top panel LEDs and buttons.............11 Rear panel....................13 Extend the antennas................14 Router label..................14 Position your router................15 Wall mount your router..............16 Cable your router................17 Chapter 2 Connect to the network and access the router Connect to the network..............19 Connect to the network using a wired connection....19 Find and connect to the WiFi network........19...
  • Page 4 Chapter 4 Control Access to the Internet Manage NETGEAR Armor..............46 Activate Armor using the Nighthawk app........46 View or change your NETGEAR Armor settings using the Nighthawk app................46 Enable access control to allow or block access to the Internet..47 Use keywords to block Internet sites..........48 Delete keywords from the blocked list..........49...
  • Page 5 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Set up a bridge for a VLAN tag group........76 Set up an IPTV port................78 Manage custom static routes............79 Set up a static route...............80 Edit a static route................81 Delete a static route...............81 Enable or disable airtime fairness............82 Enable or disable MU-MIMO............83...
  • Page 6 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Use remote access...............112 Connect to your router with Anywhere Access......112 Disable LED blinking or turn off LEDs..........113 Set your time zone................113 Set the NTP Server................114 Specify ReadyDLNA Media Server Settings........115 Return the router to its factory default settings......116 Use the Reset button..............116...
  • Page 7 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Install OpenVPN Software on Your Windows Computer..138 Install OpenVPN software on your Mac computer....141 Install OpenVPN software on an iOS device......142 Install OpenVPN software on an Android device....142 Use a VPN tunnel on your Windows computer......143 Use VPN to access the router’s USB device and media....145...
  • Page 8 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router You cannot access the Internet............166 Troubleshoot Internet browsing.............168 Changes are not saved..............168 Troubleshoot WiFi connectivity............169 Troubleshoot your network using the ping utility......169 Test the LAN path to your router..........169 Test the path from a Windows-based computer to a remote device....................170...

  • Page 9: Chapter 1 Hardware Setup

    • Top panel LEDs and buttons • Rear panel • Extend the antennas • Router label • Position your router • Wall mount your router • Cable your router For more information about the topics covered in this manual, visit the support website at netgear.com/support.

  • Page 10: Unpack Your Router

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Unpack your router Your package contains the router, the power adapter, and an Ethernet cable. Figure 1. Package contents Hardware Setup User Manual...

  • Page 11: Top Panel Leds And Buttons

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Top panel LEDs and buttons The status LEDs and two buttons are located on the top panel of the router. Figure 2. Top view Table 1. LED descriptions LED and Button Description Power LED Solid white.
  • Page 12 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Table 1. LED descriptions (Continued) LED and Button Description 5 GHz 1 WiFi LED Solid white. The 5 GHz 1 WiFi radio or 5 GHz 2 WiFi radio is operating. 5 GHz 2 WiFi LED Blinking white.

  • Page 13: Rear Panel

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Rear panel The following figure shows the rear panel connectors and buttons. Figure 3. Rear panel The rear panel contains the following components: 1. LED button. Push the LED button to turn off the router LEDs. The Power LED stays lit if the LEDs are turned off.

  • Page 14: Extend The Antennas

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router information, see Manage Ethernet port aggregation to a LAN device on page You can set up both Internet (WAN) aggregation and LAN aggregation. 5. USB 3.0 port. Use the USB 3.0 port to connect a USB storage device to your router.

  • Page 15: Position Your Router

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Position your router The router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your router.

  • Page 16: Wall Mount Your Router

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Wall mount your router You can wall mount your router using the wall-mounting holes on the bottom of your router. Note: We recommend using M3 x 20mm screws appropriately mounted to the wall.

  • Page 17: Cable Your Router

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Cable your router Power on your router and connect it to a modem. Figure 7. Cable your router To cable your router: 1. Unplug your modem, remove and reinsert the backup battery if it uses one, and then plug the modem back in.

  • Page 18: Chapter 2 Connect To The Network And Access The Router

    Connect to the network and access the router You can connect to the router’s WiFi networks or use a wired Ethernet connection. This chapter explains the ways you can connect and how to access the router and log in. The chapter contains the following sections: •...

  • Page 19: Connect To The Network

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Connect to the network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 20: Types Of Logins

    WiFi network name (SSID) and password for WiFi access. This information is on the router label. • NETGEAR account login. The free NETGEAR account that you need to register your router and manage your subscriptions. If you do not own a NETGEAR account, you can create one.

  • Page 21: Use A Web Browser To Access The Router

    Internet. When you start an Internet application, your router automatically logs you in. The NETGEAR installation assistant runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete. To automatically set up your router: 1.

  • Page 22: Log In To The Router

    4. Follow the onscreen instructions. The router connects to the Internet. 5. If the browser does not display the NETGEAR installation assistant, do the following: • Make sure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the router.

  • Page 23: Change The Language

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Note: You can also enter http://www.routerlogin.com or http://192.168.1.1. The procedures in this manual use http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.

  • Page 24: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow your router to detect the Internet connection automatically when you first access the router web interface. You can also customize and manually specify your Internet settings. This chapter contains the following sections: •...

  • Page 25: Use The Internet Setup Wizard

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the pages that display the first time you connect to your router to set it up.
  • Page 26 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 27: Specify An Internet Connection That Uses A Login

    Your settings are saved. 14. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 166. Specify an Internet connection that uses a login To view or change the basic Internet setup: 1.
  • Page 28 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 5. In the WAN Preference section, select one of the following options: • Internet Port (1 Gbps). Select this option if you connected a modem to the Internet port on your router. • Multi-Gig Internet (1 Gbps + 1 Gbps). Select this option if you want to set up Multi-Gig Internet and use the Internet port and Ethernet port 4 for your Internet connection.

  • Page 29: Get Multi-Gig Internet With Internet Port Aggregation

    16. Click the Apply button. Your settings are saved. 17. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 166. Get Multi-Gig Internet with Internet port...

  • Page 30: Specify Ipv6 Internet Connections

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. d. Select Internet.

  • Page 31: Requirements For Entering Ipv6 Addresses

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.

  • Page 32: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

  • Page 33: Set Up An Ipv6 Pass-Through Internet Connection

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 34: Set Up An Ipv6 Fixed Internet Connection

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To set up a pass-through IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
  • Page 35 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface.

  • Page 36: Set Up An Ipv6 Dhcp Internet Connection

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Set up an IPv6 DHCP Internet connection To set up an IPv6 Internet connection with a DHCP server: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 37: Set Up An Ipv6 Pppoe Internet Connection

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
  • Page 38 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 39: Use Auto Config For An Ipv6 Internet Connection

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 12. Click the Apply button.

  • Page 40: Set Up An Ipv6 6Rd Internet Connection

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field.
  • Page 41 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router With a 6rd tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: • Auto Detect mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4 option, autodetect selects the IPv6 as 6rd tunnel setting.

  • Page 42: Manage The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...

  • Page 43: Change The Mtu Size

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router For example, if a secure website does not open, or displays only part of a web page, you might need to change the MTU. • You use VPN and experience severe performance problems.
  • Page 44 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button.

  • Page 45: Chapter 4 Control Access To The Internet

    The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter contains the following sections: • Manage NETGEAR Armor • Enable access control to allow or block access to the Internet • Use keywords to block Internet sites •...

  • Page 46: Manage Netgear Armor

    Mac OS, iOS, and Android devices. For more information about NETGEAR Armor, visit netgear.com/landings/armor/default.aspx. You can manage NETGEAR Armor from the Nighthawk app. You can also view or change your Armor settings from the NETGEAR Armor portal. Activate Armor using the Nighthawk app To activate Armor using the Nighthawk app: 1.

  • Page 47: Enable Access Control To Allow Or Block Access To The Internet

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Enable access control to allow or block access to the Internet You can use access control to block or allow access to the Internet through your router. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 48: Use Keywords To Block Internet Sites

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The list displays. 8. To allow the WiFi-enabled computer or mobile device you’re currently using to continue to access the Internet, select the check box next to your computer or device, and click the Allow button.

  • Page 49: Delete Keywords From The Blocked List

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify the domain suffix (for example, .com) if you want to block only sites with a domain suffix such as .com. In such a situation, sites with domain suffixes such as .edu and .gov are still allowed.

  • Page 50: Block Services From The Internet

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Block services from the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. Note: Service blocking only works for website URLs that begin with http:// only. It does not work for URLs that begin with https://.

  • Page 51: Prevent Blocking On A Trusted Computer

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router If the service uses a single port number, enter that number in both fields. To find out which port numbers the service or application uses, you can contact the publisher of the application, ask user groups or newsgroups, or search on the Internet.

  • Page 52: Manage Network Access Control Lists

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Manage network access control lists You can manage network access control lists (ACLs) that block or allow access to the Internet through your router. To manage devices that are allowed or blocked: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 53: Set Up Security Event Email Notifications

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.
  • Page 54 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 4. Select ADVANCED > Security > E-mail. The E-mail page displays. 5. Select the Turn E-mail Notification On check box. 6. In the Send to This E-mail Address field, type the email address to which logs and alerts are to be sent.

  • Page 55: Chapter 5 Manage Network Settings

    Manage Network Settings You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings. This chapter contains the following sections: • View or change the WAN settings •...

  • Page 56: View Or Change The Wan Settings

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router View or change the WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

  • Page 57: Set Up A Default Dmz Server

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • Disable SIP ALG. Some voice and video communication applications do not work well with the SIP ALG. Disabling the SIP ALG might help your voice and video applications to create and accept a call through the router.

  • Page 58: Change The Router's Device Name

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your settings are saved. Change the Router’s Device Name The router’s default device name is based on its model number. This device name displays in the file manager when you browse your network.
  • Page 59 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings.

  • Page 60: Specify The Ip Addresses That The Router Assigns

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. 8. Click the Apply button. Your settings are saved.

  • Page 61: Disable The Dhcp Server Feature In The Router

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 6. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router.

  • Page 62: Manage Reserved Lan Ip Addresses

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The LAN Setup page displays. 5. Clear the Use Router as DHCP Server check box. 6. Click the Apply button. Your settings are saved. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the computers can access the router.

  • Page 63: Edit A Reserved Ip Address

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 8. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.

  • Page 64: Use The Wps Wizard For Wifi Connections

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup.

  • Page 65: Specify Basic Wifi Settings

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Specify basic WiFi settings The router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. You can find the preset SSID and password on the router label.

  • Page 66: Change The Wifi Mode

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router label. If you change the name, make sure to write down the new name and keep it in a safe place.

  • Page 67: Change The Wifi Password Or The Wifi Security

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The user name is admin. The password is the one that you specified the first time you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless.
  • Page 68 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 5. To change the 2.4 GHz, 5 GHz-1, or 5GHz-2 WiFi password, enter a new password in the Password (Network Key) field. For WPA2-PSK [AES] or WPA-PSK [TKIP] + WPA2-PSK, you must enter a phrase of 8 to 63 characters.

  • Page 69: Set Up A Guest Wifi Network

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Set up a guest WiFi network A guest WiFi network allows visitors to use the Internet without using your WiFi security password or with a different WiFi password. By default, the guest WiFi network is disabled.
  • Page 70 • Guest Wireless Network Name (SSID). The SSID is the 2.4 GHz, 5 GHz-1, or 5GHz-2 guest WiFi network name. The default 2.4 GHz SSID is NETGEAR-Guest. The default 5 GHz-1 SSID is NETGEAR-5G-Guest. The default 5 GHz-2 SSID is NETGEAR-5G-2-Guest.

  • Page 71: Control The Wifi Radios

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • WPA2-Personal [AES] + WPA3-Personal. This type of security enables WiFi devices that support either WPA2 or WPA3 to join the router’s guest WiFi network. However, WPA2-Personal [AES], which is the same as WPA2-PSK [AES], is less secure than WPA3-Personal.

  • Page 72: Use The Wifi On/Off Button

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Use the WiFi On/Off button To turn the WiFi radios off and on with the WiFi On/Off button: Press the WiFi On/Off button on the top of the router for two seconds. If you turned off the WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the WiFi radios, the WiFi On/Off LED and the WPS LED light.

  • Page 73: Specify Wps Settings

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To set up the WiFi schedule: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 74: Set Up The Router As A Wifi Access Point

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. The Router’s PIN field displays the fixed PIN that you can use to configure the router’s WiFi settings from another device through WPS.

  • Page 75: Set Up A Bridge For A Port Group Or Vlan Tag Group

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 7. Select an IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while it is in AP mode. • Use fixed IP settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode.

  • Page 76: Set Up A Bridge For A Vlan Tag Group

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To configure a port group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
  • Page 77 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s network address translation (NAT) service. You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group.

  • Page 78: Set Up An Iptv Port

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router You must select at least one Ethernet port or wireless network. You can select more than one port. 10. Click the Add button. The VLAN tag group is added. 11. Click the Apply button.

  • Page 79: Manage Custom Static Routes

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • Wired Ports. If your device is connected to an Ethernet port on the router, select the Wired Ports check box that corresponds to the Ethernet port on the router to which the device is connected.

  • Page 80: Set Up A Static Route

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Set up a static route To set up a static route: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.

  • Page 81: Edit A Static Route

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Your settings are saved. The static route is added to the table on the Static Routes page. Edit a static route To edit a static route: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 82: Enable Or Disable Airtime Fairness

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Delete button. The route is removed from the table.

  • Page 83: Enable Or Disable Mu-Mimo

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Enable or disable MU-MIMO Multiuser multiple input, multiple output (MU-MIMO) improves performance when many WiFi clients that are MU-MIMO-capable transfer data at the same time. For MU-MIMO to function, WiFi clients must support MU-MIMO, and they must be connected to a 5 GHz WiFi band.

  • Page 84: Set Up The Router In Bridge Mode

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To enable or disable PMF: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.
  • Page 85 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router the router in bridge mode to your Smart TV, DVR, game console or Blu-ray player, and use its 802.11ac WiFi connection to the first router. To set up the router in bridge mode: 1.

  • Page 86: Manage Ethernet Port Aggregation To A Lan Device

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 10. Click the Apply button on the Router / AP / Bridge Mode page. Your settings are saved. Manage Ethernet port aggregation to a LAN device Ethernet aggregation lets you aggregate two Ethernet ports on your router to improve the aggregated file transfer speed.
  • Page 87 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To set up Ethernet port aggregation to a LAN device: 1. Set up Ethernet port aggregation on your LAN device before connecting it to your router. Note: If your LAN device supports a static link aggregation group (LAG) only, you must enable static mode on your router before you connect your device to Ethernet ports 1 and 2 on the router.

  • Page 88: View Or Change The Router Ethernet Port Aggregation Mode

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router View or change the router Ethernet port aggregation mode To view or change your router’s Ethernet port aggregation mode: 1. Launch a web browser from a computer or mobile device that is connected to the router network.
  • Page 89 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 6. If you made changes, click the Apply button. Your settings are saved. Manage Network Settings User Manual...

  • Page 90: Chapter 6 Optimize Performance

    Optimize Performance You can set up the router to optimize performance for applications such as Internet gaming, high-definition video streaming, and VoIP communication. By default, the router uses Wi-Fi Multimedia Quality of Service (WMM QoS). This chapter contains the following sections: •...

  • Page 91: Use Dynamic Qos To Optimize Internet Traffic Management

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Use Dynamic QoS to optimize Internet traffic management Dynamic Quality of Service (QoS) helps improve your router’s Internet traffic management capabilities through better application and device identification, bandwidth allocation, and traffic prioritization techniques. Dynamic QoS resolves traffic congestion when the Internet bandwidth is limited and different demands compete for bandwidth.

  • Page 92: Enable Or Disable The Automatic Qos Database Update

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • I want to define my Internet Bandwidth. If you know what your download and upload speed are, select this radio button and enter your download and upload speeds in the fields. 7. Click the Apply button.

  • Page 93: Improve Network Connections With Universal Plug And Play

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To manually update the Dynamic QoS database: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 94: Wi-Fi Multimedia Quality Of Service

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > UPnP.

  • Page 95: Enable Or Disable Ax Wifi

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router benefits of WMM QoS, WMM must be enabled for both it and the client running that application. Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category, which receives a lower priority than voice and video.

  • Page 96: Enable Or Disable Smart Connect

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router AX WiFi is enabled by default. To enable or disable AX WiFi: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.
  • Page 97 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless.

  • Page 98: Chapter 7 Manage Your Router

    Manage Your Router This chapter describes the router settings for administering and maintaining your router and home network. The chapter contains the following sections: • Update the router firmware • Change the admin password • Enable admin password recovery • Recover the admin password •...

  • Page 99: Update The Router Firmware

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Update the router firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. Check for new firmware and update the router The router firmware (routing software) is stored in flash memory.

  • Page 100: Manually Upload Firmware To The Router

    To manually upload a firmware file to your router: 1. Download the firmware for your router from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. Note: The correct firmware file uses an .img or .chk extension.

  • Page 101: Change The Admin Password

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Change the admin password The admin password is the one you specified the first time you logged in. You can change this password. Note: The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.

  • Page 102: Recover The Admin Password

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 103: View Information About The Router And The Internet And Wifi Settings

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router A login window opens. 9. With your recovered password, log in to the router. View information about the router and the Internet and WiFi settings You can view router information, the Internet port status, and WiFi settings.

  • Page 104: Display The Statistics Of The Internet Port

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Display the statistics of the Internet port To display the statistics of the Internet port: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 105: Check The Internet Connection Status

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button. Check the Internet connection status To check the Internet connection status: 1.

  • Page 106: View And Manage Logs Of Router Activity

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 6. To release (stop) the Internet connection, click the Release button. 7. To renew (restart) the Internet connection, click the Renew button. 8. To exit the screen, click the Close Window button. View and manage logs of router activity The logs are a detailed record of the websites you accessed or attempted to access and many other router actions.

  • Page 107: View Devices Currently On The Network

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router You must set up email notifications in order to receive the logs. The router to emails the logs to the address that you specified when you set up email notifications. For more information, see Set up security event email notifications on page 53.
  • Page 108 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 109: Manage The Router Configuration File

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 10. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic. 11. To update the Traffic Statistics section, click the Refresh button. 12. To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button.

  • Page 110: Restore The Settings

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 111: Manage Remote Access

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The file is uploaded to the router and the router restarts. WARNING: Do not interrupt the restoration process. Manage remote access You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature.

  • Page 112: Use Remote Access

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • Only This Computer. Allow access from a single IP address on the Internet. Enter the IP address to be allowed access. • IP Address Range. Allow access from a range of IP addresses on the Internet.

  • Page 113: Disable Led Blinking Or Turn Off Leds

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Disable LED blinking or turn off LEDs The LEDs on the top panel of the router indicate activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED.

  • Page 114: Set The Ntp Server

    7. Click the Apply button. Your settings are saved. Set the NTP Server By default, the router uses the NETGEAR NTP server to sync the network time. You can change the NTP server to your preferred NTP server. To set the NTP server: 1.

  • Page 115: Specify Readydlna Media Server Settings

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360 and PlayStation. To specify media server settings: 1.

  • Page 116: Return The Router To Its Factory Default Settings

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Return the router to its factory default settings Under some circumstances (for example, if you lost track of the changes that you made to the router settings or you move the router to a different network), you might want to erase the configuration and reset the router to factory default settings.
  • Page 117 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 118: Chapter 8 Share Usb Storage Devices Attached To The Router

    • View network folders on a storage device • Add a network folder on a USB storage device • Edit a network folder on a USB storage device • Safely remove a USB storage device For more information about ReadySHARE features, visit netgear.com/readyshare.

  • Page 119: Usb Device Requirements

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router USB device requirements The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device.

  • Page 120: Access A Storage Device Connected To The Router From A Windows-Based Computer

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Access a storage device connected to the router from a Windows-based computer To access the USB storage device from a Windows-based computer: 1. Connect a USB storage device to a USB port on your router.

  • Page 121: Access A Storage Device That Is Connected To The Router From A Mac

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 6. Right-click the USB device and select Map network drive. The Map Network Drive window opens. 7. Select the drive letter to map to the new network folder. 8. Click the Finish button.

  • Page 122: Back Up Windows-Based Computers With Readyshare Vault

    By default, the USB storage device is available to all computers on your local area network (LAN). 3. Download ReadySHARE Vault from netgear.com/readyshare and install it on each Windows-based computer. 4. Launch ReadySHARE Vault.

  • Page 123: Set Up A Usb Hard Drive On A Mac

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Note: The following instructions might be different depending on the macOS your computer is using. For more instructions about backing up your computer with Time Machine, see the Apple support site. Set up a USB hard drive on a Mac We recommend that you use a new USB HDD or format your old USB HDD to do the Time Machine backup for the first time.

  • Page 124: Prepare To Back Up A Large Amount Of Data

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Prepare to back up a large amount of data Before you back up a large amount of data with Time Machine, we recommend that you follow this procedure. To prepare to back up a large amount of data: 1.
  • Page 125 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 3. If your USB HDD uses a power supply, connect it. You must use the power supply when you connect the USB HDD to the router. When you connect the USB HDD to the router’s port, it might take up to two minutes before it is ready for sharing.

  • Page 126: Enable Ftp Access Within Your Network

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Enable FTP access within your network File Transfer Protocol (FTP) lets you download (receive) and upload (send) large files faster. To enable FTP access within your network: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 127: Add A Network Folder On A Usb Storage Device

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The USB Storage (Advanced Settings) page displays. 5. Scroll down to the Available Networks Folder section to view the following settings: • Share Name. If only one USB device is connected, the default share name is USB_Storage.

  • Page 128: Edit A Network Folder On A Usb Storage Device

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router If this window does not open, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. 6. From the USB Device menu, select the USB drive.

  • Page 129: Safely Remove A Usb Storage Device

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router The USB Storage (Advanced Settings) page displays. 5. In the Available Network Folders section, select the USB storage device. 6. Click the Edit button. The Edit Network Folder window opens. 7. Change the settings in the fields as needed.

  • Page 130: Chapter 9 Use Dynamic Dns To Access Usb Storage Devices

    Use Dynamic DNS to Access USB Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access a USB device that's connected to a USB port on the router when you’re not home. This chapter contains the following sections: •...

  • Page 131: Set Up And Manage Dynamic Dns

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Set up and manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number...

  • Page 132: Your Personal Ftp Server

    With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings. See Set up a new Dynamic DNS account on page 133.

  • Page 133: Set Up A New Dynamic Dns Account

    12. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS account that you already created If you already created a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account.

  • Page 134: Change The Dynamic Dns Settings

    • No-IP account or DynDNS account. In the User Name field, type the user name for your account. • NETGEAR account. In the Email field, type the email address for your account. 10. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 135: Access Usb Storage Devices Through The Internet

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 136: Chapter 10 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. The chapter contains the following sections: • Set up a VPN connection •...

  • Page 137: Set Up A Vpn Connection

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway.

  • Page 138: Install Openvpn Software

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use.
  • Page 139 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button.
  • Page 140 For a client device with Windows 64-bit system, the VPN client is installed at C:\Program files\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...

  • Page 141: Install Openvpn Software On Your Mac Computer

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick.

  • Page 142: Install Openvpn Software On An Ios Device

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1.

  • Page 143: Use A Vpn Tunnel On Your Windows Computer

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
  • Page 144 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x. The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.

  • Page 145: Use Vpn To Access The Router's Usb Device And Media

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Use VPN to access the router’s USB device and media To access a USB device and download files from your Windows-based computer using VPN: 1. On your Windows-based computer, open the Windows file manager and select Network.

  • Page 146: Set Up Vpn Client Internet Access In The Router

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Set up VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly.

  • Page 147: Use A Vpn Tunnel To Access Your Internet Service At Home

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
  • Page 148 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 4. When the VPN connection is established, launch your Internet browser. Use VPN to Access Your Network User Manual...

  • Page 149: Chapter 11 Use A Vpn Client To Connect To A Vpn Server

    Use a VPN client to connect to a VPN server The chapter contains the following sections: • Set up a VPN client • Enable a VPN client • View your VPN connection status • View VPN client longs...

  • Page 150: Set Up A Vpn Client

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Set up a VPN client Set up a VPN client to connect to a VPN server and anonymize your Internet traffic for added security. A VPN creates a secure, encrypted tunnel over the Internet between your router and a VPN server.

  • Page 151: View Your Vpn Connection Status

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 10. In the Username field, enter the account name used to authenticate the VPN server. If you don't have an account, click the Buy a License button at the bottom of the page to purchase an account with a license.

  • Page 152: View Vpn Client Longs

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router • Connecting. This status means that your router is trying to connect to the VPN server. • Error. This status means the connection failed. View VPN client longs To view VPN client logs: 1.

  • Page 153: Chapter 12 Manage Port Forwarding And Port Triggering

    Manage port forwarding and port triggering You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter contains the following sections: • Manage port forwarding to a local server •...

  • Page 154: Manage Port Forwarding To A Local Server

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 155: Add A Custom Port Forwarding Service

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 11. Click the Add button. The service displays in the menu. Add a custom port forwarding service The router lists default services and applications that you can use in port forwarding rules. If the service or application is not predefined, you can add a port forwarding rule with a custom service or application.

  • Page 156: Edit A Port Forwarding Service

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router You can enter a port range and fixed ports in one rule, for example, external (30–50, 78, 100–102), internal (40–60, 99, 200–202). With this rule, external ports 30–50 are forwarded to internal ports 40–60.

  • Page 157: Delete A Port Forwarding Entry

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.

  • Page 158: How The Router Implements The Port Forwarding Rule

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...

  • Page 159: Add A Port Triggering Service

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.

  • Page 160: Enable Port Triggering

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Enable port triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.
  • Page 161 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of this port triggering rule: 1. You open an IRC client program to start a chat session on your computer.

  • Page 162: Chapter 13 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. The chapter contains the following sections: •...

  • Page 163: Quick Tips

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router.

  • Page 164: Troubleshoot With The Leds

    • Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted.

  • Page 165: Internet Or Ethernet Lan Port Leds Are Off

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router If all LEDs are still lit one minute after power-up, do the following: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings.

  • Page 166: You Cannot Access The Internet

    IP address, you don’t need to reset the router to factory default settings. • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.
  • Page 167 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 3. Enter http://www.routerlogin.net. A login window opens. 4. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 168: Troubleshoot Internet Browsing

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet, you no longer need to run that software after installing your router.

  • Page 169: Troubleshoot Wifi Connectivity

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Troubleshoot WiFi connectivity If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem: • Does the WiFi device or computer that you are using find your WiFi network? If not, check the WiFi LED on the router.

  • Page 170: Test The Path From A Windows-Based Computer To A Remote Device

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router To ping the router from a Windows-based computer: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net...
  • Page 171 Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router 3. If you do not receive replies, check the following: • Check to see that IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel.

  • Page 172: Chapter 14 Supplemental Information

    Supplemental Information This chapter includes technical information about your router. The chapter contains the following topics: • Factory settings • Technical specifications...

  • Page 173: Factory Settings

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Factory settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds.

  • Page 174: Technical Specifications

    Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router Table 3. Factory default settings (Continued) Feature Default setting Transmission speed Auto Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.
  • Page 175 NETGEAR makes no representations or warranties about this product’s compatibility with AX standards. 2.4 GHz AX: 2x2 (Tx/Rx) 1024 QAM 40 MHz, up to 0.6Gbps 5 GHz-1 AX: 2x2 (Tx/Rx) 1024 QAM 80 MHz, up to 1.2 Gbps...

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