NETGEAR Orbi RBR50 User Manual

NETGEAR Orbi RBR50 User Manual

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Orbi WiFi System

User Manual

February 2018
202-11675-09
350 E. Plumeria Drive
San Jose, CA 95134
USA

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Table of Contents
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Summary of Contents for NETGEAR Orbi RBR50

  • Page 1: User Manual

    Orbi WiFi System User Manual February 2018 202-11675-09 350 E. Plumeria Drive San Jose, CA 95134...
  • Page 2 For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
  • Page 3: Table Of Contents

    Use a Web Browser to Access the Router............32 Automatic Internet Setup.................32 Log In to Orbi Web Interface................33 Change the Language..................34 Access the Orbi Router With NETGEAR genie App..........34 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard................36 Manually Set Up the Internet Connection............36 Specify an Internet Connection Without a Login..........36...
  • Page 4 Orbi WiFi System Specify IPv6 Internet Connections...............39 Requirements for Entering IPv6 Addresses............40 Use Auto Detect for an IPv6 Internet Connection..........40 Use Auto Config for an IPV6 Internet Connection..........41 Set Up an IPv6 6rd Tunnel Internet Connection...........42 Set Up an IPv6 6to4 Tunnel Internet Connection..........43 Set Up an IPv6 Pass Through Internet Connection..........44 Set Up an IPv6 Fixed Internet Connection............45 Set Up an IPv6 DHCP Internet Connection............46...
  • Page 5 Orbi WiFi System Set Up a Guest WiFi Network................77 View or Change Advanced WiFi Settings.............78 Use the Router as a WiFi Access Point...............79 Generate a New Backhaul Password..............80 Set Up a Bridge for a Port Group or VLAN Tag Group.........80 Set Up a Bridge for a Port Group..............81 Set Up a Bridge for a VLAN Tag Group............81 Set Up an IPTV Port to Lease an Intranet Port..........82...
  • Page 6 Orbi WiFi System Edit a Port Forwarding Service..............106 Delete a Port Forwarding Entry..............107 Application Example: Make a Local Web Server Public........108 How the Router Implements the Port Forwarding Rule.........108 Port Triggering....................108 Add a Port Triggering Service................109 Enable Port Triggering...................110 Application Example: Port Triggering for Internet Relay Chat......110 Chapter 9 Use VPN to Access Your Network Set Up a VPN Connection..................113 Specify VPN Service in the Router..............113...
  • Page 7 Orbi WiFi System Technical Specifications for Orbi Routers............143 Technical Specifications for Orbi Router Model RBR50........144 Technical Specifications for Orbi Router Model RBR40........145 Technical Specifications for Orbi Router Model RBR20........146 Technical Specifications for Orbi Satellites............148 Technical Specifications for Orbi Satellite Model RBS50......148 Technical Specifications for Orbi Router Model RBS40........150 Technical Specifications for Orbi Router Model RBS20........151 Technical Specifications for Orbi Wall Plug Satellite Model RBW30.....152...
  • Page 8: Chapter 1 Overview

    • Download the NETGEAR Orbi App For more information about the topics covered in this manual, visit the support website at support.netgear.com. Note This manual refers to all Orbi router models as the router and refers to all Orbi satellite models...
  • Page 9: Orbi Router And Satellite Models

    Orbi WiFi System Orbi Router and Satellite Models Different types of Orbi routers and satellites are available. To determine which Orbi model you own, look on the router or satellite label for the model number. For more information about what the label might look like, see Labels on page 31.
  • Page 10: Orbi Router And Satellite Hardware Overviews

    Orbi WiFi System Figure 1. Orbi models Orbi router model RBR50 Orbi satellite model RBS50 Orbi router model RBR40 Orbi satellite model RBS40 Orbi router model RBR20 Orbi satellite model RBS20 Orbi wall plug satellite model RBW30 Orbi Router and Satellite Hardware Overviews The following sections display the hardware features available for different Orbi routers and satellites.
  • Page 11: Orbi Router Model Rbr50 Hardware Overview

    Orbi WiFi System Orbi Router Model RBR50 Hardware Overview Figure 2. Orbi router model RBR50, front and back views Ring LED (not shown in image) Sync button (also used for WPS connection) Internet port Ethernet ports USB port Power On/Off button Power LED DC Power connector Reset button...
  • Page 12: Orbi Satellite Model Rbs50 Hardware Overview

    Orbi WiFi System Orbi Satellite Model RBS50 Hardware Overview Figure 3. Orbi satellite model RBS50, front and back views Ring LED (not shown in image) Sync button (also used for WPS connection) Ethernet ports USB port Power On/Off button Power LED DC Power connector Reset button Overview...
  • Page 13: Orbi Router Model Rbr40 Hardware Overview

    Orbi WiFi System Orbi Router Model RBR40 Hardware Overview Ring LED (not shown in image) Sync button (also used for WPS connection) Internet port Ethernet ports Power On/Off button Power LED DC Power connector Reset button Overview...
  • Page 14: Orbi Satellite Model Rbs40 Hardware Overview

    Orbi WiFi System Orbi Satellite Model RBS40 Hardware Overview Figure 5. Orbi satellite model RBS40, front and back views Ring LED (not shown in image) Sync button (also used for WPS connection) Ethernet ports Power On/Off button Power LED DC Power connector Reset button Overview...
  • Page 15: Orbi Router Model Rbr20 Hardware Overview

    Orbi WiFi System Orbi Router Model RBR20 Hardware Overview Ring LED (not shown in image) Sync button (also used for WPS connection) Internet port Ethernet port Power On/Off button Power LED DC Power connector Reset button Overview...
  • Page 16: Orbi Satellite Model Rbs20 Hardware Overview

    Orbi WiFi System Orbi Satellite Model RBS20 Hardware Overview Figure 7. Orbi satellite model RBS40, front and back views Ring LED (not shown in image) Sync button (also used for WPS connection) Ethernet ports Power On/Off button Power LED DC Power connector Reset button Overview...
  • Page 17: Orbi Wall Plug Satellite Model Rbw30 Hardware Overview

    Orbi WiFi System Orbi Wall Plug Satellite Model RBW30 Hardware Overview Figure 8. Orbi wall plug satellite model RBW30, front and back views Ring LED (not shown in image) Sync button (also used for WPS connection) Reset button LED Behavior When you sync a satellite to the router, the LED behavior for a satellite that comes in a WiFi system is different from the LED behavior for add-on satellites.
  • Page 18: Optional Orbi Add-On Satellite Leds

    Orbi WiFi System Table 1. Orbi WiFi System router and satellite LED descriptions LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED. •...
  • Page 19: Connect Your Router

    Orbi WiFi System Table 2. Orbi add-on satellite LED description LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED. • Solid green.
  • Page 20: Place Your Satellite

    Orbi WiFi System Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router. The router shown in this is the Orbi router (model RBR50). The same setup applies to all Orbi routers. Connect the power adapter to your router and plug the power adapter into an outlet.
  • Page 21 Orbi WiFi System Figure 9. Single-story house with one Orbi satellite Overview...
  • Page 22: Examples Of Placement For Multiple Satellites

    Orbi WiFi System Figure 10. Multilevel house with one Orbi satellite Examples of Placement for Multiple Satellites If you own more than one Orbi satellite, we recommend that you place your router in the middle of your home with the satellites placed on opposite sides of your home. The router shown in the following images is the Orbi router model RBR50 and the satellites shown in the images are the Orbi satellites model RBS50.
  • Page 23 Orbi WiFi System Figure 11. Single-story house with two Orbi satellites If you have a multi-level house, place the satellites on different floors. Figure 12. Multilevel house with two Orbi satellites Overview...
  • Page 24: Sync Your Orbi Satellite

    Orbi WiFi System Sync Your Orbi Satellite The sync process for your satellite depends on whether your satellite came with your Orbi WiFi System, or if your satellite is an add-on satellite. Sync a Satellite From an Orbi WiFi System The Orbi WiFi System includes an Orbi router and either one or two satellites.
  • Page 25: Log In To Your Router And Add Satellites To Your Network

    Orbi WiFi System To sync your add-on satellite: Place your satellite. For more information, see Examples of Placement for Multiple Satellites on page 22. Connect the satellite to a power source. If the Power LED on the back of the satellite does not light, press the Power On/Off button. Wait about two minutes for the satellite ring LED to light solid white.
  • Page 26: Set Up An Ethernet Backhaul Connection

    Orbi WiFi System The satellite’s ring LED pulses white. Click the SYNC button in the router web interface. The router attempts to sync with the satellite. The satellite’s ring LED lights one of the following colors for about three minutes and then turns off: •...
  • Page 27 Orbi WiFi System Figure 14. Satellite 1 connected to router and satellite 2 connected to satellite 1 The following image shows how to connect your Orbi satellites and your Orbi router to an Ethernet switch. Note The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps. Make sure the switch ports are 1 Gbps or faster.
  • Page 28: Download The Netgear Orbi App

    You can use the NETGEAR Orbi app to set up your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts.
  • Page 29: Chapter 2 Connect To The Network And Access The Router

    Router This chapter contains the following sections: • Connect to the Network • Labels • Types of Logins • Use a Web Browser to Access the Router • Change the Language • Access the Orbi Router With NETGEAR genie App...
  • Page 30: Connect To The Network

    Orbi WiFi System Connect to the Network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).
  • Page 31: Labels

    Orbi WiFi System Press the Sync button on the router. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections. Your computer or mobile device connects to the WiFi network. Labels The router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number.
  • Page 32: Use A Web Browser To Access The Router

    When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.
  • Page 33: Log In To Orbi Web Interface

    Troubleshooting on page 122. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log In to Orbi Web Interface When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings.
  • Page 34: Change The Language

    When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected. Access the Orbi Router With NETGEAR genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following: •...
  • Page 35: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser.You can also customize or specify your Internet settings.
  • Page 36: Use The Internet Setup Wizard

    Orbi WiFi System Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com.
  • Page 37: Specify An Internet Connection That Uses A Login

    Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshooting on page 122. Specify an Internet Connection That Uses a Login To view or change the basic Internet setup: Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 38 Orbi WiFi System The BASIC Home page displays. Select Internet. The Internet Setup page displays. Select the Does your Internet connection require a login Yes radio button. The page adjusts. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP.
  • Page 39: Specify Ipv6 Internet Connections

    Orbi WiFi System Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Cannot Access the Internet on page 124. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if genie does not detect it automatically.
  • Page 40: Requirements For Entering Ipv6 Addresses

    Orbi WiFi System Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address: •...
  • Page 41: Use Auto Config For An Ipv6 Internet Connection

    Orbi WiFi System (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. Click the Apply button.
  • Page 42: Set Up An Ipv6 6Rd Tunnel Internet Connection

    Orbi WiFi System • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
  • Page 43: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Orbi WiFi System • 6rd (IPv6 Rapid Development) Configuration. The router detects the service provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section. •...
  • Page 44: Set Up An Ipv6 Pass Through Internet Connection

    Orbi WiFi System From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 45: Set Up An Ipv6 Fixed Internet Connection

    Orbi WiFi System Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED >...
  • Page 46: Set Up An Ipv6 Dhcp Internet Connection

    Orbi WiFi System Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network.
  • Page 47: Set Up An Ipv6 Pppoe Internet Connection

    Orbi WiFi System • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server.
  • Page 48: Change The Mtu Size

    Orbi WiFi System The page adjusts. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 49 “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 50 Table 3. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
  • Page 51: Chapter 4 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Allow or Block Access to Your Network •...
  • Page 52: Set Up Parental Controls

    Orbi WiFi System Set Up Parental Controls To set up Parental Controls, you must download the NETGEAR genie app on your mobile device. For more information about the NETGEAR genie app, visit NETGEAR.com/genie. After you set up and enable Parental Controls, you can change the web filtering level for each device on the network through the network map page on the genie app.
  • Page 53: Use Keywords To Block Internet Sites

    Orbi WiFi System Select an access rule: • Allow all new devices to connect. With this setting, if you buy a new device, it can access your network. You don’t need to enter its MAC address on this page. We recommend that you leave this radio button selected.
  • Page 54 Orbi WiFi System In the Type keyword or domain name here field, enter a keyword or domain that you want to block. For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. •...
  • Page 55: Delete Keywords

    Orbi WiFi System Delete Keywords To delete keywords from the list: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the admin user name and password. The user name is admin.
  • Page 56: Block Services From The Internet

    Orbi WiFi System In the Trusted IP Address field, enter the IP address of the trusted computer. Click the Apply button. Your settings are saved. Block Services From the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule.
  • Page 57: Manage Network Access Control Lists

    Orbi WiFi System To specify how to filter the services, select one of the following radio buttons: • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network.
  • Page 58: Set Up Security Event Email Notifications

    Orbi WiFi System To schedule blocking: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
  • Page 59 Orbi WiFi System In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address. If this field is blank, log and alert messages are not sent.
  • Page 60: Chapter 5 Optimize Performance

    Optimize Performance This chapter contains the following sections: • WiFi Multimedia Quality of Service • Improve Network Connections With Universal Plug N Play...
  • Page 61: Wifi Multimedia Quality Of Service

    Orbi WiFi System WiFi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled for the router. WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background.
  • Page 62 Orbi WiFi System The BASIC Home page displays. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled.
  • Page 63: Chapter 6 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • View or Change WAN Settings • Dynamic DNS • Set Up a Default DMZ Server • Change the Router’s Device Name • Change the LAN TCP/IP Settings • Use the Router as a DHCP Server •...
  • Page 64: View Or Change Wan Settings

    Orbi WiFi System View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.
  • Page 65: Dynamic Dns

    Internet. Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account: Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 66: Specify A Dns Account That You Already Created

    Orbi WiFi System Specify a DNS Account That You Already Created If you already own a Dynamic DNS account with NETGEAR, no-IP, or Dyn, you can set up the router to use your account. To set up Dynamic DNS if you already created an account: Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 67: Set Up A Default Dmz Server

    Orbi WiFi System The BASIC Home page displays. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays. Change your DDNS account settings as necessary. Click the Apply button. Your settings are saved. Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT).
  • Page 68: Change The Router's Device Name

    Orbi WiFi System Change the Router’s Device Name The router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the router’s device name: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com.
  • Page 69: Use The Router As A Dhcp Server

    Orbi WiFi System The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. In the IP Address field, type the IP address. In the IP Subnet Mask, type the subnet mask of the router. The IP address and subnet mask identifies which addresses are local to a specific device and which must be reached through a gateway or router.
  • Page 70: Disable The Dhcp Server Feature In The Router

    Orbi WiFi System To use the router as a DHCP server and specify the pool of IP addresses that the router assigns: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens.
  • Page 71: Manage Reserved Lan Ip Addresses

    Orbi WiFi System To disable the DHCP server feature in the router: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the admin user name and password. The user name is admin.
  • Page 72: Edit A Reserved Ip Address

    Orbi WiFi System Type the MAC address of the computer or server. If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server.
  • Page 73: Custom Static Routes

    Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.
  • Page 74: Edit A Static Route

    Orbi WiFi System Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED >...
  • Page 75: Delete A Static Route

    Orbi WiFi System In the table, select the radio button for the route. Click the Edit button. The Static Routes page adjusts. Edit the route information. Click the Apply button. Your settings are saved. Delete a Static Route To delete a static route: Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 76 Orbi WiFi System Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select Wireless.
  • Page 77: Change The Wifi Password Or Security Level

    Orbi WiFi System Change the WiFi Password or Security Level The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite.
  • Page 78: View Or Change Advanced Wifi Settings

    Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select Guest Network. The Guest Network Settings page displays. Select the Enable Guest Network check box.
  • Page 79: Use The Router As A Wifi Access Point

    Orbi WiFi System In the Region list,- select your region. In some locations, you cannot change this setting. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or WiFi device.
  • Page 80: Generate A New Backhaul Password

    Orbi WiFi System Note To avoid interference with other routers or gateways in your network, we recommend that you use different WiFi settings on each router. You can also turn off the WiFi radio on the other router or gateway and use the Orbi only for WiFi client access. Click the Apply button.
  • Page 81: Set Up A Bridge For A Port Group

    Orbi WiFi System Set Up a Bridge for a Port Group If the devices that are connected to the router’s Ethernet LAN port include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface. A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.
  • Page 82: Set Up An Iptv Port To Lease An Intranet Port

    Orbi WiFi System A login window opens. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
  • Page 83: Enable British Telecom Igmp Proxy Support

    Orbi WiFi System also must support the bridging of the WAN port to the WiFi network name (SSID). The designated LAN port becomes an IPTV port with direct access to the WAN without going through NAT. To configure an IPTV port: Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 84 Orbi WiFi System Clear the Disable IGMP Proxying check box. Select the Support British Telecom (BT) IGMP Proxying check box. Click the Apply button. Your settings are saved. Specify Network Settings...
  • Page 85: Chapter 7 Manage Your Network

    Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the Router and Satellite Firmware • Change the admin Password • Set Up Password Recovery •...
  • Page 86: Update The Router And Satellite Firmware

    Orbi WiFi System Update the Router and Satellite Firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for Firmware Updates To check for new firmware and update your router and satellite: Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 87: Manually Update Satellite Firmware

    To manually update the firmware on your Orbi router and satellite, follow these high level steps: Visit netgear.com/support and download the firmware for both your Orbi router and satellite. Update the firmware on your Orbi satellite. For more information, see Manually Update Satellite Firmware on page 87.
  • Page 88: Change The Admin Password

    Orbi WiFi System To manually update your router's firmware: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
  • Page 89: Set Up Password Recovery

    Orbi WiFi System Type the old password, and type the new password twice. To be able to recover the password, select the Enable Password Recovery check box. We recommend that you enable password recovery. Click the Apply button. Your settings are saved. Set Up Password Recovery We recommend that you enable password recovery if you change the password for the router user name admin.
  • Page 90: View Router Status

    Orbi WiFi System Enter the saved answers to the security questions. Enter the serial number of your router. The serial number is on the router label. Click the Continue button. A window opens and displays your recovered password. Click the Login again button. A login window opens.
  • Page 91: Display Internet Port Statistics

    Orbi WiFi System Display Internet Port Statistics To display Internet port statistics: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the admin user name and password. The user name is admin.
  • Page 92: View Satellite Status

    Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Click the ADVANCED tab. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information •...
  • Page 93: View And Manage Logs Of Router Activity

    Orbi WiFi System A login window opens. Enter the same admin user name and password that you entered for the router. The satellite’s status displays. View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions. Up to 256 entries are stored in the log.
  • Page 94: Edit Device Information On The Attached Devices Page

    Orbi WiFi System To view devices connected to your network: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the router admin user name and password. The user name is admin.
  • Page 95: View Satellites Connected To The Network Or Edit Satellite Information

    Orbi WiFi System To change the device model, enter a new model in the Device Model field. To change the device name, enter a new name in the Device Name field. To change the device type, select a device from the Device Type menu. Click the APPLY button.
  • Page 96: Edit Satellite Information That Displays On The Attached Devices Page

    Orbi WiFi System Edit Satellite Information That Displays On the Attached Devices Page You can change the satellite’s model and name that display on the Attached Devices page. To edit the satellite’s model or name that displays on the Attached Devices page: Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 97: Turn The Satellite Led Lighting On Or Off

    Orbi WiFi System Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select Attached Devices. The Attached Devices page displays. Select your satellite.
  • Page 98: Schedule When To Turn On Led Lighting

    Orbi WiFi System To set the satellite’s LED lighting brightness: Launch a web browser from a computer or mobile device that is connected to your Orbi network. Enter orbilogin.com. A login window opens. Enter the router admin user name and password. The user name is admin.
  • Page 99: Monitor Internet Traffic

    Orbi WiFi System If the LED lighting is turned off, click the LED On/Off slider to turn the LED on. The top and bottom Light LEDs turn on. Select the Schedule LED Lighting check box. Click the ADD A NEW PERIOD button. The LED Lighting Schedule page displays.
  • Page 100: Manage The Router Configuration File

    Orbi WiFi System No Limit. No restriction is applied when the traffic limit is reached. Download only. The restriction is applied to incoming traffic only. Both Directions. The restriction is applied to both incoming and outgoing traffic. • Select the Connection time control radio button and enter the allowed hours in the Monthly limit field.
  • Page 101: Erase The Current Configuration Settings

    Orbi WiFi System Click the BACK UP button. Specify a location on your network. A copy of the current settings is saved in the location you specified. Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network.
  • Page 102: Set Up Remote Management

    Orbi WiFi System WARNING: Do not interrupt the reboot process. Set Up Remote Management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. For information about Dynamic DNS, see Dynamic DNS on page 65.
  • Page 103: Use Remote Access

    Firmware on page 86. To download the latest genie app for your computer or mobile device, visit NETGEAR.com/genie. For more information about how to set up remote access using the genie app, see the genie app user manual, which is available at downloadcenter.netgear.com/.
  • Page 104: Chapter 8 Customize Internet Traffic Rules For Ports

    Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic.You need networking knowledge to set up these features. This chapter includes the following sections: • Port Forwarding to a Local Server •...
  • Page 105: Port Forwarding To A Local Server

    Orbi WiFi System Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
  • Page 106: Add A Custom Port Forwarding Service

    Orbi WiFi System Add a Custom Port Forwarding Service To add a custom service: Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.
  • Page 107: Delete A Port Forwarding Entry

    Orbi WiFi System A login window opens. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
  • Page 108: Application Example: Make A Local Web Server Public

    Orbi WiFi System In the table, select the radio button next to the service name. Click the Delete Service button. Application Example: Make a Local Web Server Public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.
  • Page 109: Add A Port Triggering Service

    Orbi WiFi System • An application must use port forwarding to more than one local computer (but not simultaneously). • An application must open incoming ports that are different from the outgoing port. With port triggering, the router monitors traffic to the Internet from an outbound “trigger” port that you specify. For outbound traffic from that port, the router saves the IP address of the computer that sent the traffic.
  • Page 110: Enable Port Triggering

    Orbi WiFi System Enter the inbound connection port information in the Connection Type, Starting Port, and Ending Port fields. Click the Apply button. The service is now in the Portmap Table. You must enable port triggering before the router used port triggering for the service that you added.
  • Page 111 Orbi WiFi System You open an IRC client program to start a chat session on your computer. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router.
  • Page 112: Chapter 9 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set Up a VPN Connection •...
  • Page 113: Set Up A Vpn Connection

    VPN uses DDNS or a static IP address to connect with your router. To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn.
  • Page 114: Install Openvpn Software

    Orbi WiFi System Install OpenVPN Software You must install this software on each Windows computer, Mac computer, iOS device, or Android device that you plan to use for VPN connections to your router. Install OpenVPN Software on Your Windows Computer You must install this software on each Windows computer that you plan to use for VPN connections to your router.
  • Page 115 Orbi WiFi System Click the Next button. When prompted, read the License Agreement and click the I Agree button. Leave the check boxes selected, and click the Next button. To specify the destination folder, click the Browse button and select a destination folder. Figure 18.
  • Page 116: Install Openvpn Software On Your Mac Computer

    In the local area connection list, find the local area connection with the device name TAP-Windows Adapter. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail.
  • Page 117: Install Openvpn Software On An Ios Device

    Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays.
  • Page 118: Install Openvpn Software On An Android Device

    Orbi WiFi System On your iOS device, download and install the OpenVPN Connect app from the Apple app store. On your computer, unzip the configuration files that you downloaded and send the files to your iOS device. Note that when you open the .ovpn file, a list of apps displays. Select the OpenVPN Connect app to open the .ovpn file.
  • Page 119 Orbi WiFi System For the VPN tunnel to work, the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software.
  • Page 120: Use Vpn To Access Your Internet Service At Home

    Orbi WiFi System Use VPN to Access Your Internet Service at Home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web.
  • Page 121: Block Vpn Client Internet Access In The Router

    Orbi WiFi System Block VPN Client Internet Access in the Router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. To allow VPN clients to access only your home network: Launch a web browser from a computer or mobile device that is connected to your Orbi network.
  • Page 122: Chapter 10 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information.
  • Page 123: Quick Tips

    Orbi WiFi System Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on. Wait two minutes. Turn on the router and wait two minutes.
  • Page 124: Cannot Log In To The Router

    Orbi WiFi System • Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good. • Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router. Move the satellite to a location closer to the middle of your home.
  • Page 125 Orbi WiFi System The ADVANCED Home page displays. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service provider (ISP). If your router cannot obtain an IP address from the ISP, you can force your cable or DSL modem to recognize your new router by restarting your network.
  • Page 126: Troubleshoot Internet Browsing

    Orbi WiFi System Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for one of the following reasons: • The traffic meter is enabled, and the limit was reached. By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can resume Internet access.
  • Page 127: Wifi Connectivity

    Orbi WiFi System The router continues to attempt to connect indefinitely. If you cannot connect after several minutes, the router might be set up with an incorrect service name, user name, or password, or your ISP might be experiencing a provisioning problem. Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network.
  • Page 128: Test The Path From Your Computer To A Remote Device

    Orbi WiFi System Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: •...
  • Page 129 Orbi WiFi System modem. If your ISP does this, configure your router to “clone” or “spoof” the MAC address from the authorized computer. Troubleshooting...
  • Page 130 Supplemental Information This appendix covers the following topics: • Factory Settings for Orbi Routers on page 131 • Factory Settings for Orbi Satellites on page 136 • Technical Specifications for Orbi Routers on page 143 • Technical Specifications for Orbi Satellites on page 148...
  • Page 131: Factory Settings For Orbi Routers

    Orbi WiFi System Factory Settings for Orbi Routers You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory settings.
  • Page 132: Factory Settings For Orbi Router Model Rbr40

    Orbi WiFi System Table 4. Factory default settings for the router (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4GHz front and back haul: Auto...
  • Page 133 Orbi WiFi System Table 5. Factory default settings for the router (Continued) Feature Default Setting Local LAN IP 192.168.1.1 network Subnet mask 255.255.255.0 (LAN) DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.254 Disabled Time zone...
  • Page 134: Factory Settings For Orbi Router Model Rbr20

    Orbi WiFi System Table 5. Factory default settings for the router (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
  • Page 135 Orbi WiFi System Table 6. Factory default settings for the router (Continued) Feature Default Setting Local LAN IP 192.168.1.1 network Subnet mask 255.255.255.0 (LAN) DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.254 Disabled Time zone...
  • Page 136: Factory Settings For Orbi Satellites

    Orbi WiFi System Table 6. Factory default settings for the router (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
  • Page 137 Orbi WiFi System Table 7. Factory default settings for the satellite Feature Default Setting Router User login URL orbilogin.com login User name (case-sensitive) admin Login password password (case-sensitive) Internet WAN MAC address Use default hardware address connection WAN MTU size 1500 Port speed AutoSensing...
  • Page 138: Factory Settings For Orbi Satellite Model Rbs40

    Orbi WiFi System Table 7. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
  • Page 139 Orbi WiFi System Table 8. Factory default settings for the satellite (Continued) Feature Default Setting Local LAN IP 192.168.1.250 network Subnet mask 255.255.255.0 (LAN) DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.254 Disabled Time zone...
  • Page 140: Factory Settings For Orbi Satellite Model Rbs20

    Orbi WiFi System Table 8. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
  • Page 141 Orbi WiFi System Table 9. Factory default settings for the satellite (Continued) Feature Default Setting Local LAN IP 192.168.1.250 network Subnet mask 255.255.255.0 (LAN) DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.254 Disabled Time zone...
  • Page 142: Factory Settings For Orbi Wall Plug Satellite Model Rbw30

    Orbi WiFi System Table 9. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto...
  • Page 143: Technical Specifications For Orbi Routers

    Orbi WiFi System Table 10. Factory default settings for the satellite (Continued) Feature Default Setting Local LAN IP 192.168.1.250 network Subnet mask 255.255.255.0 (LAN) DHCP server Disabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.254 Disabled Time zone...
  • Page 144: Technical Specifications For Orbi Router Model Rbr50

    Orbi WiFi System Technical Specifications for Orbi Router Model RBR50 The following table shows the technical specifications for the router. Table 11. RBR50 specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter •...
  • Page 145: Technical Specifications For Orbi Router Model Rbr40

    Orbi WiFi System Table 11. RBR50 specifications (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Japan) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) • 5.18 GHz–5.24 GHz and 5.5 GHz–5.7 GHz (Europe, Japan) •...
  • Page 146: Technical Specifications For Orbi Router Model Rbr20

    Orbi WiFi System Table 12. RBR40 specifications (Continued) Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.
  • Page 147 Orbi WiFi System Table 13. Technical specifications for the router. Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...
  • Page 148: Technical Specifications For Orbi Satellites

    Orbi WiFi System Table 13. Technical specifications for the router. (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Japan) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) •...
  • Page 149 Orbi WiFi System Table 14. RBS50 specifications (Continued) Feature Description Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi...
  • Page 150: Technical Specifications For Orbi Router Model Rbs40

    Orbi WiFi System Technical Specifications for Orbi Router Model RBS40 The following table shows the technical specifications for the satellite. Table 15. RBS40 specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter •...
  • Page 151: Technical Specifications For Orbi Router Model Rbs20

    Orbi WiFi System Table 15. RBS40 specifications (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) • 5.18 GHz–5.24 GHz and 5.5 GHz–5.7 GHz (Europe) •...
  • Page 152: Technical Specifications For Orbi Wall Plug Satellite Model Rbw30

    Orbi WiFi System Table 16. Technical specifications for the satellite (Continued) Feature Description 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Radio data rates 2.4 GHz: Max 400 Mbps 5 GHz Front haul: Max 866 Mbps 5 GHz Back haul: Max 866 Mbps Data encoding standards IEEE 802.11b/g/n 2.4 GHz–256 QAM support...
  • Page 153 Orbi WiFi System Table 17. RBW30 specifications (Continued) Feature Description Dimensions 6.4 x 3.1 x 8 in. (83.8 x 76.2 x 161 mm) Weight 0.67 lb (306 g) Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B EN55032 (CISPR 32), Class B C-Tick N10947...

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