Cannot Connect To Wi-Fi; Cannot Connect Through Usb - NETGEAR Zing Mobile Hotspot User Manual

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You are in or near a structure that is blocking the signal.
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You are near a device that is causing radio signal interference.
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A network or account problem is preventing you from obtaining service.
See also Improving Signal

Cannot Connect to Wi-Fi

If your computer cannot connect to the Main or Guest Wi-Fi networks of the NETGEAR Zing
Mobile Hotspot, there are several things you should check.
Make sure that:
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The maximum number of Wi-Fi devices has not been reached. (To determine the
number of connected Wi-Fi devices and set the maximum, see
Currently Connected Devices (Block List)
Devices.)
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You're connecting to the correct Wi-Fi network (SSID), and you're using the correct
Wi-Fi password.
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Nobody has changed the name or password of the Wi-Fi network.
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Wi-Fi is not disabled because your device is tethered. See
Tethering Device (Connected Through
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Your computer supports the type of Wi-Fi security that the network is set to use.
Note: All the devices used with the NETGEAR Zing Mobile Hotspot must support the selected
security type.
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Your computer supports Wi-Fi 802.11g (if Connection Rate is set, in the Wi-Fi
Tab to 802.11g only).
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Your computer has not been blocked through MAC filtering. (See
Computers Access to the Network (MAC
Tip: If some settings are preventing you from connecting to Wi-Fi, connect to your device
through the micro-USB cable, and then change the settings. (See
USB.)

Cannot Connect Through USB

If your computer cannot connect to the NETGEAR Zing Mobile Hotspot through the micro-USB
cable, go through the following steps.
1. Make sure that you've installed the device driver, as described in
Connection.
Troubleshooting
Strength.
USB).
136
and Setting the Maximum Number of Wi-Fi
Disable Wi-Fi When
Filter).)
Displaying and Blocking
Options
Allowing or Denying
Connecting Through
Making a Tethered