Using Star Codes For Special Features On Analog Phones - Cisco WIP320 User Manual

Using an Analog Phone with the Cisco UC320W

Using Star Codes for Special Features on Analog Phones

Using Star Codes for Special Features on Analog Phones
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W
Task
Creating a conference
call
Handling multiple calls
Transferring a call
Checking voicemail (if
enabled)
For special features, you can use the following star codes.
Enter: To do this:
*39 Unpark a call that was
parked from another
phone.
*56 Enable call waiting. If a
new call is received
during an active call, a
tone plays.
*57 Disable call waiting.
Instructions
Call the first party. Press the hook flash button, and
then call the other party. Press the hook flash again
to join all parties in a conference call.
If you receive a second call during an active call,
press the hook flash button. The first call is placed
on hold, and the other call is answered. To toggle
between the calls, press the flash hook button.
While on a call with the first party, press the hook
flash button. Then call the other party. Hang up to
transfer the call immediately, or announce the call
first and then hang up.
If there is new voicemail for the extension, you will
hear a stutter dial tone when you use an FXS phone.
To check your voicemail:
1. Dial the voicemail pilot number (default 395).
2. Enter the mailbox number.
3. Enter the password (default 12345).
Notes
You will be prompted with a tone. Enter the
park slot number. Then press
the call.
The feature is active until you disable it. If
you hear the call waiting tone during a call,
press the flash hook button to switch from
one call to another.
A
#
to retrieve
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