Picking Up A Call For Another Extension - Cisco WIP320 User Manual

Using Basic Phone Functions

Picking Up a Call for Another Extension

Picking Up a Call for Another Extension

Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W
You can pick up a call that is ringing at another extension.
You can use star codes for this feature. For more information, see
Codes on Cisco IP Phones, page
feature is available only by using the star codes.
Task
Picking up a call by
entering an extension
number
Picking up a call by using
a list of ringing calls
Picking up a call by using
a button on your phone
76. On Cisco SPA301 and SPA501G, this
Instructions
Use this method when you know the extension
number of the ringing call.
1. Press the right-arrow navigation button to
display other softkeys.
2. Press .
Pickup
3. Enter the number of the extension where the call
is ringing. The phone displays information about
the call.
4. Press to answer the call.
Dial
Use this method when you are unsure which phone
is ringing.
1. Press the right-arrow navigation button to
display other softkeys.
2. Press or
grPick
displays the message: Gathering Call Info.
3. Scroll to the call that you want to answer.
4. Press to answer the call.
Dial
If your phone is configured with an Individual Pickup
button, Phone Monitor button, or Line Monitor button
for another user, press the button to pick up a
ringing call.
Using Star
. The phone briefly
GrPickup
2
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