Ending a Call
To end a call, simply hang up. Here are some more details.
If you want to...
Hang up while using the handset
Hang up while using the speakerphone Press
Hang up one call, but preserve another
call on the same line
Using Hold and Resume
You can hold and resume calls. Only one call can be active at any given time; all other connected calls
must be placed on hold.
If you want to...
Put a call on hold
Remove a call from hold
Tips
• Engaging the Hold feature typically generates music or a beeping tone.
• The call-on-hold icon
• The line button with a held call will blink slowly.
Using Mute
With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute
with the handset or speakerphone.
If you want to...
Toggle Mute on or off
Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1
Then...
Return the handset to its cradle.
.
If the call is on hold, press
Press
Then...
1. Make sure the call you want to put on hold is highlighted.
2. Press
.
1. Make sure the appropriate call is highlighted.
2. Press
.
in the call view indicates a held call.
Then...
Press
.
to remove it from hold.
to end the call.
Call Handling
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