Cisco E20 Administrator's Manual

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Page 1 Deploying E20 Using E20 The settings Advanced settings Contact us TE 4.1 Software NOVEMBER 2011 Administrator guide D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 2: Table Of Contents
Summary ............34 The settings Mechanical dimensions ........35 The menu ............. 20 The Settings ............. 20 D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 3: Administrator Guide
Contents Introduction Introduction Deploying E20 Using E20 The settings Advanced settings Contact us Chapter 1 Introduction D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 4 Connect the cables as shown. If you have one LAN connection only, and need that for your PC, the E20 has a built in Gigabit ethernet switch that enables you to connect your PC to the E20 to access the LAN through the E20.
Page 5 Deploying E20 Deploying E20 Using E20 The settings Advanced settings Contact us Chapter 2 Deploying E20 D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 6: Deploying The E20
Automatic provisioning navigate down to Advanced settings. Press . When you start the E20 the first time you will be prompted to choose the language to Navigate down to System configuration and press . be used in the menus and dialog boxes.
Page 7: Setting Up The E20 From A Remote Pc
There are situations where service providers prefer that users need not enter any For remote administration the following settings are recommended. This should information at all. Instead, they want the E20 to retrieve all the information necessary also make the system visible in TMS.
Page 8: Http Provisioning
Voice VLAN and Data VLAN are VLAN tags used by Cisco switches. <Provisioning> When provisioning mode is set to CUCM in the Start Wizard, the E20 will try to use <Redirect><URL>http://myProvisioningServer</URL><Method>GET</ Voice VLAN if available in your network. When in other provisioning modes the E20 Method></Redirect>...
Page 9 Deploying E20 Using E20 Using E20 The settings Advanced settings Contact us Chapter 3 Using E20 D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 10: Connecting The E20 To The Lan
Optional PC connection: If you have a single LAN wall outlet only, you may connect your PC to the PC-socket of the E20. Your PC and the E20 will then share the LAN connection. Softkey control buttons Navigation keys and OK key...
Page 11: Navigation Principles
• The softbuttons along the bottom of the screen are controlled by the The E20 will search for matches as you key in a number or URI. Matches found corresponding buttons of the keypad. will be presented according to categories;...
Page 12: Answering An Incoming Call
The search will take place within the current folder and any subfolders existing, but not within folders higher up than your current location. D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 13: Adding Entries To My Contacts
If you want the entry to also appear on the Favorites short list, make sure Favorite is set to Yes. D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 14: Removing An Entry From The List Of Favorites
Frequently called. Or you may navigate to the Directory tab and place your call from there. D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 15: Consultative Transfer
If you do not want to respond to the incoming call, select Reject. The E20 supports MultiWay™ as a means to call more than one. Successful use The maximum number of participants in a MultiWay call is limited by the Note! of MultiWay requires the presence of certain infrastructure products.
Page 16: Adding The Screensaver Of Your Choice
Adding the screensaver of your choice Multiple lines You may add the screensaver of your choice to the E20. You will need a USB TE 4 supports multiple lines. This means that it supports registration of multiple disk containing the picture(s) you want to use as screensaver. If the USB stick concurrent SIP profiles on the E20.
Page 17: Incoming Calls With Multiple Lines
Press to gain access to the options: If your E20 is hooked up to Multiway, you may resume more than one call and thereby initiate a video conference (some of the participants may be audio only, but they may still participate in the conference).
Page 18: Shared Lines
The most common use case would be for a user to call another user from his/her own E20. Push-to-talk is a concept similar to a walkie-talkie where the calling user will press the call button to immediately be connected to the remote party.
Page 19 Deploying E20 Using E20 The settings The settings Advanced settings Contact us Chapter 4 The settings D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 20: The Menu
Menu tab have their own submenus. Use the key to the unit. Your E20 will examine the memory stick contents and let you choose what navigate up and down and press to display the contents of an item. to use. Selected contents will be copied to the E20. Just follow its instructions.
Page 21 You may add a screensaver of your choice to the E20. You will need a USB disk will also be known by the CUCM server. Changing this on the server or in the E20 will containing the photos (illustrations) you want to use as screensaver. If the USB change the other setting accordingly.
Page 22 E20 to restart in an orderly manner. Advanced settings Advanced settings are described in detail in the next chapter. D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 23: Advanced Settings
Deploying E20 Using E20 The settings Advanced settings Advanced settings Contact us Chapter 5 Advanced settings D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 24: Ip Settings
On the following pages you will find a list of the settings available to administrators—known as the Advanced settings. Audio We recommend that you visit the Cisco web site regularly for updated versions The settings found here let you specify ring tone, ring volume, whether key of the manual. Go to: http://www.cisco.com/go/telepresence/docs.
Page 25: Conference 1
This parameter is used to set up regular expressions to force the E20 to set up an audio call when calling a peer with a number or URI that matches the regular expression given by this parameter.
Page 26: Network 1
Lets you configure Voice VLAN and Data VLAN. These settings are normally detected automatically from the network. We do not recommend When using a USB disk: Once you have plugged in the USB disk, the E20 to change these. will produce a dialogue asking you whether the pictures on the USB disk should be displayed by the USB picture frame.
Page 27: Network Services
Enter the name of the Network Services SNMP Community. SNMP Community names are used to authenticate SNMP IEEE8021x Allows you to set up IEEE 802.1x authentication for the E20. requests. SNMP requests must have a ‘password’ (case sensitive) The 802.1x feature is by default turned off.
Page 28: Phonebook
The URL is the concatenation of the External Manager address and the Path parameter. If the protocol is https, the E20 will use HTTPS during the download. If the HttpMethod parameter is POST, the E20 will do an HTTP post to the web server.
Page 29 Use this to select the level of alert when Broadsoft: Must be used when registering to a Broadsoft server. someone calls. This feature may come in handy when the E20 is set up NonStandard DTMF. Compatibility mode for non-standard DTMF in shared lines enviroments.
Page 30: Standby
Name: Enter a System Name to define a name of the system unit. The system name will be displayed when the E20 is acting as an SNMP Agent and towards a DHCP server. Use a readable name of the device, e.g. Joe’s E20 This allows you to set or change the administrator password on the device.
Page 31: Understanding Cisco Discovery Protocol On The Former Tandberg Endpoints
Leveraging the 802.1Q standard, a device such steps towards integrating the portfolios is to add as a Cisco E20 can tag its Ethernet frames with the VLAN CDP support to the former TANDBERG products. ID that its traffic belongs to, placing its traffic into the voice / CDP support is introduced on the Cisco E20 IP video VLAN (known as the auxiliary VLAN);...
Page 32: Example
POE is widely used by many other models of Cisco Unified IP Phones, D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 33: Future Medianet Applications
Table 1: E20 Old and New VLAN Tagging Values to use: VCS, Callway, CUCM, Broadsoft, HTTP, or Manual. D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 34: What Happens Next
Mode parameters have been manually configured), and Option 150 in its DHCP DISCOVER, the DHCP server server using TFTP. the E20 has decided which VLAN it belongs on, the fol- will attempt to assign an address from a correspond- lowing sequence of events occur: ing Auxiliary (Voice) VLAN.
Page 35: Mechanical Dimensions
The settings Advanced settings Contact us Mechanical dimensions All dimensions are in mm. 1”= 25.4 mm D14330.12 Administrator guide Cisco IP Video Phone E20, TE4.1 November 2011. www.cisco.com All contents are Copyright © 2010–2011, Cisco Systems, Inc. All rights reserved.
Page 36 LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.

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