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Related Manuals for Cisco 3951
Summary of Contents for Cisco 3951
- Page 1 Phone Guide Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1 INCLUDING LICENSE AND WARRANTY Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100...
- Page 3 Common Phone Tasks Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks of Cisco Systems, Inc. or its affiliates in the United States and Messages certain other countries. All other brands, names, or trademarks mentioned in this document or Website are the property of their respective owners.
- Page 4 Phone Screen Icons Call Logs and Speed Dials Other Features Message waiting Line and Call States Use your Do one of the following: call logs • Press , choose Missed Missed call Call forwarding enabled Call on hold Phone LEDs Calls, Received Calls, or Connected call Placed Calls, and select an...
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Page 5: Table Of Contents
Answering a Call Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Viewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Making Conference Calls Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1... - Page 6 Speed Dialing Using a Shared Line Using the Handset and Speakerphone Using Phone Settings Customizing the Phone Using Call Logs Using Call Logs Accessing Voice Messages Troubleshooting Your Phone Viewing Phone Administration Data Cisco 90-Day Limited Hardware Warranty Terms Index OL-11136-01...
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Page 7: Getting Started
Getting Started Using this Guide Your Cisco Unified SIP Phone 3951 belongs to the family of Cisco Unified IP Phones. This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone’s capabilities, or refer to the table below for pointers to... -
Page 8: Safety And Performance Information
International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml Safety and Performance Information Read the following safety notices before installing or using your Cisco Unified IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. -
Page 9: Accessibility Features
Getting Started Inline power circuits provide current through the communication cable. Use the Cisco Caution provided cable or a minimum 24 AWG communication cable. Using an External Power Supply The following warnings apply when you use the external power supply with the... -
Page 10: Connecting Your Phone
Connecting Your Phone Your system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphics below to connect your phone. Network port (10/100 SW) - Page 11 You might need to enter your entire extension, including the area code. After your phone displays a confirmation message, hang up. The phone will restart. Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1...
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Page 12: An Overview Of Your Phone
An Overview of Your Phone Your Cisco Unified SIP Phone 3951 belongs to the family of Cisco Unified IP Phones. It provides voice communication over the same data network that your computer uses, allowing you to place and receive calls, put calls on hold, transfer calls, make conference calls, and so on. - Page 13 Speakerphone, page Mute button Mutes the speakerphone and handset. If Using the Handset and the button is lit, the speaker and handset Speakerphone, are muted. page Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1...
- Page 14 Keypad Allows you to dial phone numbers, and Call Handling, enter numbers or letters. page Messages button Connects to your voice mail box. If the Accessing Voice button is lit, you have a message waiting. Messages, page Hold button Places the current call on hold, resumes a Using Hold and call that was held, and switches between an Resume, page...
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Page 15: Understanding Feature Buttons And Menus
Your phone supports up to one standard (ad hoc) three-way conference on either line. If one – line has an active conference, the next incoming call will receive a busy signal. Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1... -
Page 16: Understanding Line And Call Icons
Understanding Line and Call Icons Your phone displays icons to help you determine the call and line state (on-hook, on hold, ringing, connected, and so on). Icon Line or call state Description On-hook line No call activity on this line. Off-hook line You are dialing a number. -
Page 17: Call Handling
You can perform basic and advanced call-handling tasks using a range of features. Feature availability can vary; see your system administrator for more information. Placing a Call—Basic Options Here are some easy ways to place a call on your Cisco Unified IP Phone. For more information, If you want to... -
Page 18: Placing A Call-Additional Options
Placing a Call—Additional Options You can place calls using special features and services that might be available on your phone. See your system administrator for more information about these additional options. For more information, If you want to... Then... see... Speed dial a number 1. -
Page 19: Ending A Call
With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the handset or speakerphone. If you want to... Then... Toggle Mute on or off Press Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1... -
Page 20: Switching Between Multiple Calls
Switching Between Multiple Calls You can switch between multiple calls on your phone. If you want to... Then... Switch between connected 1. Make sure the call that you want to switch to is highlighted. calls on one line 2. Press . -
Page 21: Transferring Calls
Verify that call forwarding is On the phone screen, look for: enabled on your line • Call forwarding icon • Call forward target number next to the call forwarding icon. Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1... -
Page 22: Making Conference Calls
• Your system administrator can change call forwarding conditions for your phone line. Making Conference Calls Your Cisco Unified IP Phone allows you to join three people into one telephone conversation, creating a standard (ad hoc) three-way conference call. If you want to... - Page 23 Using a Shared Line If your phone has a shared line with another phone, incoming calls will ring on both phones. The call then goes to whichever phone picks up the call. Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1...
- Page 24 Using the Handset and Speakerphone You can use your phone with a handset or speakerphone. If you want to... Then... Use the handset Lift it to go off-hook; replace it to go on-hook. Use the speakerphone Press to toggle speakerphone mode on or off. Switch to the speakerphone (from Press the handset) during a call...
- Page 25 Using Phone Settings Using Phone Settings You can personalize your Cisco Unified IP Phone by adjusting the settings. Customizing the Phone You can can adjust the ringer volume for your phone and customize the contrast on your phone screen. If you want to...
- Page 26 Using Call Logs This section describes how you can access and use call logs. Using Call Logs Your phone maintains logs of your missed, placed, and received calls. If you want to... Then... Access call logs Press and choose Directories. View your call logs Press and choose Directories >...
- Page 27 . You have access only to the voice mail box of the line with a message. Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1...
- Page 28 Troubleshooting Your Phone This section provides troubleshooting information for your Cisco Unified IP Phone. For more information, see your system administrator. Symptom Explanation Speed dial not working You might need to add: • An outside line access code • Area code •...
- Page 29 Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
- Page 30 Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
- Page 31 11, 12 ending directory forwarding using on phone handling multiple 12, 14 documentation, accessing holding and resuming icons for Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1...
- Page 32 11, 12 icons, for call states installing, Cisco Unified IP Phone received calls, records of redial resuming held calls OL-11136-01...
- Page 33 TAPS Tool for Auto-Registered Phones Support transferring, options for troubleshooting general voice message indicator description of voice messages, accessing Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1...
- Page 34 OL-11136-01...
- Page 36 Slovakia • Slovenia • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey • Ukraine • United Kingdom • United States • Venezuela • Vietnam • Zimbabwe CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.;...