Switching Between Multiple Calls; Viewing Multiple Calls - Cisco 3951 Phone Manual

Switching Between Multiple Calls

You can switch between multiple calls on your phone.
If you want to...
Switch between connected
calls on one line
Switch between connected
calls on different lines
Switch from a connected call
to answer a ringing call on the
same line
Switch from a connected call
to answer a ringing call on the
other line

Viewing Multiple Calls

Understanding how multiple calls are displayed on your phone can help you organize your
call-handling efforts.
• Your phone displays calls only for the line you selected.
• Calls with the longest duration display at the top of the list.
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Then...
1. Make sure the call that you want to switch to is highlighted.
2. Press . Any active call is placed on hold and the selected
call is resumed.
1. Select the other line. Any active call is placed on hold.
2. Make sure the call that you want to switch to is highlighted and
press .
Press or the line button.
Press the line button with the incoming call.
.
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