Transferring Calls; Forwarding All Calls To Another Number - Cisco 3951 Phone Manual

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.
If you want to...
Transfer a call without
talking to the transfer
recipient
Talk to the transfer
recipient before transferring
a call (consult transfer)
Tip
You cannot transfer a call on hold. Press
it.

Forwarding All Calls to Another Number

You can use Call Forward All to redirect incoming calls from your phone to another number.
If you want to...
Set up call forwarding on your
line
Cancel call forwarding on
your line
Verify that call forwarding is
enabled on your line
Cisco Unified SIP Phone 3951 for Cisco Unified CallManager 5.1
Then...
1. From an active call, press
2. Enter the target number.
3. When the call rings, press
or press
Note If the transfer is cancelled,
1. From an active call, press
2. Enter the target number.
3. Wait for the transfer recipient to answer.
4. Press again to complete the transfer, or press
cancel.
Note If the transfer is cancelled,
again to remove the call from hold before transferring
Then...
1. Press and choose Settings > User Preferences >
CFwdALL.
2. Enter the call forward target number
Press and choose Settings > User Preferences > CFwdALL.
On the phone screen, look for:
• Call forwarding icon
• Call forward target number next to the call forwarding icon.
.
again to complete the transfer,
to cancel.
press
.
press
.
Call Handling
to resume the call.
to resume the call.
.
to
15