Ending A Call; Call Transfer; Conference Call; Headsets/Pair Mobile Phone - Cisco 8851 Quick Reference Manual

ENDING A CALL

1. To disconnect from a call, place the Handset in the cradle, press the
Speaker button, Headset
Call softkey.

CALL TRANSFER

Redirect a single call to a number you specify
1. With a call in progress, press the
The current caller is placed on hold.
2. Dial the number/extension to which you want to transfer the call.
3. Then perform one of the following:

Blind Transfer — when you hear ringing press the
or Transfer softkey to complete the transfer.

Supervised Transfer — announce call to called party then press the
Transfer Button or Transfer

Toggle between Calls — press the
two calls.

Cancel the transfer — press the
feature. Then press the End Call
party. Press the Resume
4. To transfer a caller directly to a voicemail box, dial

CONFERENCE CALL

Add another party to an existing call
1. With a call in progress, press the
caller(s) is/are placed on hold.
2. Dial the number/extension of the party you wish to add to the call.
3. Then perform one of the following:

Add Party to the call — Inform called party then press the
Button or Conference

Toggle between Calls — press the
two calls.

Cancel the conference setup — press the
setup. Then press the End Call
party. Press the Resume
button, Release Button, or the
Transfer Button or Transfer
Transfer
softkey to complete the transfer.
Swap softkey to toggle between the
Cancel softkey to cancel the transfer
softkey to disconnect from the called
softkey to return to the held call.
*
+ extension
Conference button. The current
Conference
softkey to add this part to the conference.
Swap softkey to toggle between the
Cancel softkey to cancel the
softkey to disconnect from the called
softkey to return to the held call.
4 DoE— Ho'okele ES—6/2015
HEADSETS
Various types of headsets can be used with this phone.
1. Wired with RJ9 connector—Plug RJ9 connector into the headset port on
End
the back of the phone.
2. Wired with USB connector—Plug USB connector into the USB port on the
side of the phone.
3. Wireless Bluetooth—Pair the headset to the phone

Press the
softkey.

Use the

Use the
press the

Use the
Button
audio (2) and press the

Use the
device (3) and press the

Make your headset discoverable.

Once the phone finds the headset, use the
scroll and highlight the headset and press the
PAIR MOBILE PHONE
Various types of headsets can be used with this phone.
1. Press Pair Mobile Phone programmable button.
- Or -
2. Go through Applications screen.

Press the

Use the

Use the
press the

Use the
audio (2) and press the

Use the
vice (3) and press the

Make your phone discoverable.

Once the phone finds the mobile phone, use the
to scroll and highlight the headset and press the

You can now place/answer mobile phone calls on your desk phone.
Applications button.
Navigation button to scroll and select Bluetooth.
Navigation button to scroll and select Bluetooth (1) and
On softkey to turn on Bluetooth.
Navigation button to scroll and select Hands-free 2-way
On softkey.
Navigation button to scroll and select Add Bluetooth
Select softkey.
Applications button.
Navigation button to scroll and select Bluetooth.
Navigation button to scroll and select Bluetooth (1) and
On softkey to turn on Bluetooth.
Navigation
button to scroll and select Hands-free 2-way
On softkey.
Navigation
button to scroll and select Add Bluetooth de-
Select softkey.
9
Navigation button to
Pair softkey.
Navigation button
Pair softkey.
DoE— Ho'okele ES—6/2015