Honeywell Genesis DM Monitor Programming, Troubleshooting Manual page 28

# VFD Display
608
ISP BUSY SIGNAL
609 ISP Didn't Answer
610 Verify Dial Type and Prefix Settings
611 ISP Dropped Call
612 ISP Login Failed
613 ISP Login Failed
P4520EN.06
GENESIS DM MONITOR
Programming/Troubleshooting Guide
Meaning
The phone number is not
configured properly.
Modem received a busy
An 800/900 block is enabled
signal
The ISP is not properly accepting
calls.
The phone number is not
configured properly.
No answer from remote Pulse dialing and tone dialing are
host. not configured properly
The ISP is not properly accepting
calls.
The phone number is not
configured properly.
No sound after answer DSL is not configured properly
The ISP is not properly accepting
calls.
The phone number is not
configured properly.
Pulse dialing and tone dialing are
not configured properly
Failed to negotiate a modem
connection with remote
host
DSL is not configured properly
The ISP is not properly accepting
calls.
The phone number is not
configured properly.
Failed to log into the ISP
The ISP is not properly accepting
calls.
The ISP is not properly accepting
Unexpected PPP hang up
calls.
6/26/2014
Possible Cause Resolution/Action
Verify the ISP1 Phone # and ISP2
Phone number are configured
properly.
Add a DSL filter.
If problem persists, call
Honeywell.
Verify the ISP1 Phone # and ISP2
Phone number are configured
properly.
Add a DSL filter.
If problem persists, call
Honeywell.
Verify the ISP1 Phone # and ISP2
Phone number are configured
properly.
Add a DSL filter.
If problem persists, call
Honeywell.
Verify the ISP1 Phone # and ISP2
Phone number are configured
properly in the ISP Settings menu.
Add a DSL filter.
If problem persists, call
Honeywell.
Verify the ISP1 Phone # and ISP2
Phone number are configured
properly.
Add a DSL filter.
If problem persists, call
Honeywell.
If problem persists, call
Honeywell. Add a DSL filter.
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