Error Codes - Honeywell Genesis DM Monitor Programming, Troubleshooting Manual

Error codes

As long as the monitor has power, it displays error codes to explain what is wrong. By learning the
codes, you can quickly identify and correct most difficulties yourself. If you cannot solve the problem
yourself, make a note of the error code and call Honeywell Customer Service.
# VFD Display
100 NVRAM
200 SCALE_TIMEOUT
201 SCALE_COMM
ERROR CODE: E203
203
SCALE DISCONNECTED
ERROR CODE: E204
204
SCALE DISCONNECTED
ERROR CODE: E204
205
SCALE DISCONNECTED
206 SCALE_LOW_BATTERY
SCALE_NOT_
207
CONFIGURED
210 NIBP_TIMEOUT
211 NIBP_COMM
212 NIBP_VERS
215 NIBP_TIME_OUT
216 NIBP_CUFF_LEAK
P4520EN.06
GENESIS DM MONITOR
Programming/Troubleshooting Guide
Meaning
Non-volatile memory
checksum error
User timeout – scale Patient noncompliance
Scale not connected to the
monitor
Disconnected scale
Bad cable
Scale not working properly
Communication cannot be The Bluetooth Adapter is not
established; Disconnected properly plugged in to the
scale monitor,
Communication cannot be
The Bluetooth Adapter is not
established; Disconnected
paired to the scale.
scale
No Bluetooth connection
because the scale is not powered,
Communication cannot be
the scale batteries are absent,
established; Disconnected
improperly installed, or need
scale
replacement, or the scale is too
far away from the monitor.
Scale batteries fall below 0%
battery condition
Low Battery - Scale
Scale is emitting
a Low Battery error 1) low state of charge
2) discharged battery/batteries
3) defective battery/batteries
Scale not configured through the
Scale not configured
Setup Wizard, but is turned ON
or configuration not sensed
in the Menu Settings
User timeout – NIBP Patient noncompliance
Lost communication with
NIBP
NIBP processor failed to
send version information
NIBP cuff timeout Patient non-compliance
Loose connection
NIBP cuff leak
Defective cuff or hose
6/26/2014
Possible Cause Resolution/Action
Call Honeywell.
Retrain the patient.
Connect the scale.
Replace the cable.
Replace the scale; call Honeywell.
Check the connection on the
rear panel and retry.
Make sure that the Bluetooth
Adapter is powered ON and that
it is properly connected to the
Adapter Cable, and that the
Adapter Cable is properly
connected to the DM Monitor at
the Scale port on the rear panel
of the DM Monitor. Retry.
Check that there is power to the
scale, or that it is located within
range of the monitor
(approximately 10 meters, or 30
feet). Reschedule another vitals
collection to retry.
Replace Scale battery/batteries.
(The HomMed scale uses AA.)
NOTE: Do NOT operate
handrail scale on battery power.
Do NOT use rechargeable
batteries.
Restart the monitor:
First power OFF both the scale
and the DM Monitor, next,
power ON the DM monitor,
then the Scale. Press Yes when
asked to enter Setup Wizard.
Retrain for patient.
Call Honeywell.
Call Honeywell.
Retrain the patient.
Tighten all tubing and cuff
connections.
Replace cuff or hose.
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