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Related Manuals for Honeywell Genesis DM Monitor
Summary of Contents for Honeywell Genesis DM Monitor
- Page 1 Genesis DM Monitor Programming / Troubleshooting Guide P4520EN.06 6/26/2014...
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Page 2: Table Of Contents
Programming/Troubleshooting Guide This is a programming and troubleshooting guide for the Honeywell Customer Genesis DM monitor. The Programming section contains a menu chart, a Service list of patient questions and programming tips. The Troubleshooting section provides resolutions for the most common situations that you may encounter in the field, plus a list of error codes and their meanings. -
Page 3: Programming
Programming The figure below and the following chart explain the monitor features and key functions. Feature Function Blood Pressure Displays the systolic and diastolic blood pressure in mmHg Green START key starts a blood pressure reading; Green START key Enters/exits Setup Mode (pressed with YES key) Red STOP key Red STOP key stops blood pressure reading and deflates the cuff Gray MANUAL key... -
Page 4: Setup Mode
GENESIS DM MONITOR Programming/Troubleshooting Guide Setup Mode Quickly press and release the keys simultaneously. START DO NOT hold the keys down. Setup Mode normally opens to the Time Menu. However, if you press and hold instead of press and release, you may scroll to a different menu. - Page 5 GENESIS DM MONITOR Programming/Troubleshooting Guide P4520EN.06 6/26/2014...
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Page 6: Subjective Clinical Questions
GENESIS DM MONITOR Programming/Troubleshooting Guide Subjective Clinical Questions The following chart lists the fifty-one subjective questions offered in the Genesis DM Questions menu. Some of the questions include Educational Content, which is shown below the relevant question. Question Question Text... - Page 7 GENESIS DM MONITOR Programming/Troubleshooting Guide Question Question Text Number Problems taking medicine -side effects Take medicines as directed. Read pharmacy directions. Discuss with CARE PROVIDER Are you having difficulty following your diet? Diet is important. Diet affects how you feel. Many reasons for not...
- Page 8 GENESIS DM MONITOR Programming/Troubleshooting Guide Question Question Text Number Have you noticed a change in the drainage from your wound? Have you had to use your nitroglycerin in the last day? Have you had to use your oxygen in the last day? Need for oxygen signals a change.
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Page 9: Disease Specific Symptom Management (Dssm) Educational Components
GENESIS DM MONITOR Programming/Troubleshooting Guide Question Question Text Number Have you had 2 plus or greater protein in your urine today? Have you been to the emergency room this week? Were you admitted to the hospital any time this week? - Page 10 GENESIS DM MONITOR Programming/Troubleshooting Guide There are many reasons people develop a headache. Sometimes, headaches may be related to elevations in blood pressure, also known as hypertension. Diet, weight control, exercise, and medications are used to treat high blood pressure. If you experience a headache that is persistent, contact your health care professional.
- Page 11 GENESIS DM MONITOR Programming/Troubleshooting Guide Are you feeling stressed about having or managing your diabetes? Diabetes can affect you physically and emotionally. Living with it every day can make you feel discouraged, stressed, or even depressed. It’s natural to have mixed feelings about your diabetes management and experience highs and lows.
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Page 12: Reminders
GENESIS DM MONITOR Programming/Troubleshooting Guide Is your sputum, mucus or phlegm thicker today? Do you feel that you may have a chest infection? Did you monitor your vitals without your oxygen? Did you have blood work drawn today? Did you go to the doctor this past week? - Page 13 GENESIS DM MONITOR Programming/Troubleshooting Guide You have an appointment with your health care provider today. Please write down any questions you may have and bring them to your appointment. You have an appointment with your health care provider this week. Please write down any questions you may have and bring them to your appointment.
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Page 14: Multi-Level Questions
GENESIS DM MONITOR Programming/Troubleshooting Guide Know YOUR symptom of low gluco Know YOUR symptom of high gluco Schedule mammogram Schedule annual physical Congratulations on following your diet Well done, gluco is under control Well done, BP is under control Please use your oxygen Remember to maintain your oxygen equipment as instructed. -
Page 15: Sleep Apnea Questions
Sleep apnea questions are a single block of twelve questions that are either on or off. When turned on, the Genesis DM monitor will go through all of the questions. The questions are listed below. Do you snore nearly every day? -
Page 16: Pin Number
GENESIS DM MONITOR Programming/Troubleshooting Guide Do you feel tired, fatigued, or not up to par during your wake time nearly every day? Do you feel tired, fatigued, or not up to par during your wake time 3-4 times a week? -
Page 17: Troubleshooting
Programming/Troubleshooting Guide Troubleshooting This section provides resolutions to the most common situations you may encounter in the field when installing or operating Honeywell monitors. If you experience a problem operating a peripheral device, refer to the manufacturer’s product information. Monitor installation... -
Page 18: Equipment
Power strip has bad outlet. Try other outlets, if none work, replace the power strip. If unit still does not power up, call Honeywell Customer Service. Instruct patient to stand still on scale and to Patient moves or steps off scale wait for prompt before stepping off. - Page 19 Place extremity on a pillow for support. Ambient light Shield sensor. If the SENSOR light remains on and monitor does not collect a reading, call Honeywell Customer Service. Wired Scale: Connect the monitor to the scale cable and run the setup wizard to configure the monitor with the wired scale.
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Page 20: Peripheral Medical Devices
: The DM Monitor MUST BE RESTARTED after changing the Honeywell HomMed scale batteries. The scale is only zeroed during monitor startup when the monitor does the scale self test. This is unique to the Honeywell Bluetooth wireless scale – including when the AC adapter is being used. For other scales, the DM Monitor will automatically zero the scale on scale power up. -
Page 21: Phone Service
REQUIRES ANALOG PHONE LINE DO NOT use a digital phone line. Verify presence of analog phone line prior to installation. If you still experience transmission difficulties, call Honeywell Customer Service. P4520EN.06 6/26/2014... - Page 22 GENESIS DM MONITOR Programming/Troubleshooting Guide Transmission If you get a transmission error code, write down the error code. Refer to the following table or the Error Code list on page 23. Situation Possible Cause Resolution Modem line is not connected Connect modem line to the unit and to unit or wall.
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Page 23: Error Codes
As long as the monitor has power, it displays error codes to explain what is wrong. By learning the codes, you can quickly identify and correct most difficulties yourself. If you cannot solve the problem yourself, make a note of the error code and call Honeywell Customer Service. VFD Display... - Page 24 GENESIS DM MONITOR Programming/Troubleshooting Guide VFD Display Meaning Possible Cause Resolution/Action NIBP_CANCEL NIBP cancelled by user No action. Patient moving or speaking during NIBP_NOISE NIBP Too much noise measurement; irregular Retrain the patient. heartbeat; tremors Cuff not tight enough; Improper Retrain the patient.
- Page 25 Create a new card. Make sure that the monitor Language on card is not IDCARD_LANGUAGE supports the language written on available the card. Call Honeywell to request an Call Customer Service Modem failed self test RMA. MODEM_HARDWARE Modem failure Call Honeywell.
- Page 26 GENESIS DM MONITOR Programming/Troubleshooting Guide VFD Display Meaning Possible Cause Resolution/Action PAGER_OUT_OF_RANGE Pager is out of range No pager coverage in the area Set Transmit Mode to Modem. PAGER_ERR_HARDWARE Pager failure Call Honeywell. Set Transmit Mode to Modem, and retake vitals.
- Page 27 GENESIS DM MONITOR Programming/Troubleshooting Guide VFD Display Meaning Possible Cause Resolution/Action Connect cable. ECG cable not connected ERROR_ECG_COMM ECG disconnected Make sure all connections are Loose connection secure. ECG not assigned a COM ERROR_ECG_OFF In Options menu, set ECG to On.
- Page 28 Add a DSL filter. If problem persists, call The ISP is not properly accepting Honeywell. calls. The ISP is not properly accepting If problem persists, call ISP Login Failed Unexpected PPP hang up calls. Honeywell. Add a DSL filter. P4520EN.06 6/26/2014...
- Page 29 GENESIS DM MONITOR Programming/Troubleshooting Guide VFD Display Meaning Possible Cause Resolution/Action Verify the ISP1 Phone # and ISP2 The phone number is not Phone number are configured configured properly. properly. ISP Login Failed Malformed parameter The monitor is having problems If problem persists, call communicating with the modem.
- Page 30 Honeywell Customer Service Toll-free: 888-353-5404 Phone: 262-252-5840 Fax: 262-252-6105 Honeywell Corporate Offices 3400 Intertech Drive • Suite 200 Brookfield, WI 53045 U.S. and Canada: (888) 353-5404 Copyright © 2014 Honeywell HomMed. All rights reserved. P4520EN.06 6/26/2014...