Honeywell Genesis DM Monitor Programming, Troubleshooting Manual page 27

# VFD Display
441 ERROR_ECG_COMM
442 ERROR_ECG_OFF
450 PEAKFLOW_TIMEOUT
451 PEAKFLOW_COMM
452 PEAKFLOW_OFF
601 Relay URL Rejected
602 Relay URL Rejected
603 Call Customer Service
604 Call Customer Service
605 Call Interrupted
606 CONNECTION CLOSED
607 PIN NUMBER DENIED
P4520EN.06
GENESIS DM MONITOR
Programming/Troubleshooting Guide
Meaning
ECG cable not connected
ECG disconnected
Loose connection
ECG not assigned a COM
port
User timeout – peak flow Patient noncompliance
Peak flow cable not connected
Peak flow discontinued
Loose connection
Peak flow not assigned a
COM port
The HomMed Relay is having a
problem and refused to accept a
connection to the monitor.
Remote TCP Server refused
The monitor is not properly
connection
configured for what HomMed
relay servers to use (not a
clinician accessible configuration
item)
The HomMed Relay is having a
problem and fails to respond to
monitor in a timely manner.
Connection failed for
The monitor is not properly
unknown reason
configured for what HomMed
relay servers to use (not a
clinician accessible configuration
item)
The monitor has not been
activated with the ISP by
Honeywell HomMed staff.
User name or password
The ISP configuration has been
was incorrect
modified and is no longer correct.
Internal and external serial
number do not match.
Failed communications with
modem
Communications with Call waiting is active and an
server failed after incoming call has interrupted the
connection established transmission.
Socket was closed by
remote host
The pin number is not correctly
configured on the monitor.
Pin number not recognized
The pin number is not yet
by server
activated on the HomMed relay
server.
6/26/2014
Possible Cause Resolution/Action
Connect cable.
Make sure all connections are
secure.
In Options menu, set ECG to On.
Retrain the patient.
Connect the cable.
Make sure all connections are
secure
In Options menu, set peak flow
to On.
Add a DSL filter.
If problem persists, call
Honeywell.
Add a DSL filter.
If problem persists, call
Honeywell.
Add a DSL filter. If problem
persists, call Honeywell.
Add a DSL filter. Restart monitor
and watch for any errors during
the power up routine. If problem
persists, call Honeywell.
Add a DSL filter. If problem
persists, call Honeywell.
Add a DSL filter. If problem
persists, call Honeywell.
Verify the pin number is correct.
Add a DSL filter.
If problem persists, call
Honeywell.
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