Peripheral Medical Devices - Honeywell Genesis DM Monitor Programming, Troubleshooting Manual

Changing Honeywell Scale Batteries
To change the batteries, turn the scale over. Use a Philips screwdriver to remove the screw retaining the battery
access panel to the scale. Observe the orientation of the four AA batteries inside the scale. Remove the batteries and
replace with four new AA batteries for best results. To change the batteries in other scales, see the manufacturer's
instructions.
NOTE
: The DM Monitor MUST BE RESTARTED after changing the Honeywell HomMed scale batteries. The scale
is only zeroed during monitor startup when the monitor does the scale self test. This is unique to the Honeywell
Bluetooth wireless scale – including when the AC adapter is being used. For other scales, the DM Monitor will
automatically zero the scale on scale power up.
Zeroing the Honeywell Scale
After changing batteries on the Bluetooth wireless scale, return the scale to its normal position and assure that there
are no items on the scale. Restart the DM Monitor. The monitor will conduct a scale self-test and zero the scale for
optimal accuracy of weight readings. Check the zeroing to assure that zero ( 0 ) appears on the monitor display. Tap
the manual button if you do not see 0.0 on the Genesis DM display.

Peripheral Medical Devices

For additional information or step-by-step instructions for programming the monitor for a device or
connecting a device to the monitor, see the Peripherals section in the Sentry/Genesis User Manual.
Situation
No data transferred from device to
monitor.
Communication errors between
device and monitor.
Keep getting noise when collecting
ECG reading.
P4520EN.06
GENESIS DM MONITOR
Programming/Troubleshooting Guide
Possible Cause
Device is not turned on/off (per
model) or in correct mode.
Cable for device is not properly
connected.
Monitor does not have a port
programmed for the device.
Noise
Cable problems
Electrical interference
Movement during reading
6/26/2014
Resolution
Refer to device instructions.
Verify that the cable is attached to the Com
port selected when programming the monitor.
Verify that the cable is firmly connected to the
monitor as well as the device.
Assign a com port to the device using the
Option menu.
Place the monitor so that it is not on/near an
electrical device such as a TV or microwave.
Use the correct cable for the device.
Verify that the cable is attached correctly and
to the correct com port.
Exchange the device cable.
Instruct patient to rest arm in lap, never on the
monitor.
Instruct patient to remain still and avoid talking
during the reading.
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