Table of Contents
Advertisement
Situation
Blood pressure does not register.
Blood pressure readings vary.
Heart rate is very low or does not
register.
Pulse rate erratic, intermittent, or
incorrect.
Pairing to a new scale
P4520EN.06
GENESIS DM MONITOR
Programming/Troubleshooting Guide
Possible Cause
Loose connection
BP hose is kinked, compressed, or
leaks
Defective cuff or hose
Incorrect cuff placement
Movement
Verify blood pressure.
Incorrect technique
Oximeter is not connected to
monitor or patient.
Oximeter incorrectly positioned.
Poor patient perfusion.
Fingernail polish or false nails
are interfering with sensor
light.
Defective sensor or cable.
If the heart rate still does not register, call Honeywell Customer Service.
Sensor incorrectly positioned
Poor patient perfusion
Patient motion
Ambient light
If the SENSOR light remains on and monitor does not collect a reading, call Honeywell
Customer Service.
A different scale than the one
needed for use is already
connected to the Genesis DM
6/26/2014
Resolution
1.
Check and tighten all connections.
2.
Straighten hose, remove source of
compression, or replace leaky hose.
3.
Replace cuff/hose.
4.
Show the patient how to properly place
cuff.
5.
Remind patient to remain still. (If needed,
place patient arm on a pillow for support.)
Verify BP by auscultation with the monitor's
cuff.
Observe patient technique and retrain as
necessary:
•
Correct cuff size
•
Correct placement
•
Correct posture
•
Not talking or moving
•
Arm is at heart level
1.
Plug oximeter into the monitor and make
sure it firmly latches into place.
2.
Instruct the patient on proper placement.
3.
Reposition sensor on patient.
4.
Have patient remove finger nail polish or
false nails.
5.
Replace finger sensor.
Instruct patient to place sensor on the finger
with the finger design facing up.
Reposition sensor on patient.
Instruct patient to move hands prior to taking
measurement.
Apply a warm washcloth.
Dependant position.
Patient must be still for sensor to function
properly. Place extremity on a pillow for
support.
Shield sensor.
Wired Scale:
1.
Connect the monitor to the scale cable
and run the setup wizard to configure the
monitor with the wired scale.
2.
Remove the scale cable and run setup
wizard again to pair to a new scale.
Wireless:
1.
Run the setup wizard and the monitor will
first attempt to pair to the previous scale.
2.
After that fails, say YES to the Scan for
Additional Bluetooth Devices question.
The monitor will now pair with the new
scale.
19
Advertisement
Table of Contents
