Honeywell 35 Series User Manual page 6

6. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
7. SERVICING - Do not attempt to service this unit yourself. Refer all servicing to
qualified service personnel.
8. REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the
same characteristics as the original part. Unauthorized substitutions may result in
fire, electric shock or other hazards. Using replacement parts or accessories other
than the original manufacturers may invalidate the warranty.
Warranty and Service
Subject to the terms and conditions listed on the product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer
Service at 1.800.323.4576 for assistance or to request a Return Merchandise
Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem
available for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items
shipped to Honeywell without a clearly identified Return Merchandise Authorization
(RMA) number may be refused.
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Honeywell 35 Series IP Cameras User Guide