Canon imageCLASS MF5730 Software Manual page 230

4. Locate the USB class driver under [Universal Serial Bus controllers]. Delete
ONLY the USB class driver specified for your operating system. (If the USB
class driver is displayed under [Other device], delete ONLY one of the
following, depending on your operating system: [USB Printing Support],
[Canon MF5700 Series], or [Unknown].)
For Windows 2000/XP/Server 2003, select [USB Printing Support] ➞ select
[Uninstall] from the [Action] menu. For Windows 98/Me, select [Canon
MF5700 Series] ➞ click [Remove].
IMPORTANT
Never delete other devices or device drivers. Windows may not operate
properly.
5. Close the [Control Panel] folder ➞ unplug the USB cable.
6. Restart your computer.
7. For instructions on installing the printer driver, see "Installing Software on
Your Computer," on p. 1-4.
NOTE
The procedure for Windows XP/Server 2003 is given for the Category
View mode.
Strings of garbled characters are printed.
Q Is the driver installed properly?
A Check if the corresponding printer driver icon is displayed in the [Printers and
Faxes] (Windows 98/Me/2000: [Printers]) folder. If not, install the driver. If the
corresponding printer driver icon is displayed, right-click the corresponding
printer driver icon ➞ check if [Set as Default printer] (Windows 98/Me: [Set as
Default]) is selected in the pop-up menu. For more information, see "Checking
Installation," on p. 1-20.
5-5
Driver Problems
5