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Interactions
1.
This feature is denied whenever the destination telephone set is engaged in any state other than simple two-
party connection.
2.
CONSULTATION HOLD-ALL CALLS - CCIS must always be made available when features require
hooking services.
3.
Indexes 156 and 157 also are used for SMDR, establishing an arbitrary connection timing when no answer
supervision is used.
4.
If a party is involved in a CONSULTATION HOLD-ALL CALLS - CCIS state or in an established
THREE-WAY CALLING [T-2] connection, attempts to override the connection are denied. These
features are:
ATTENDANT CAMP-ON WITH TONE INDICATION
ATTENDANT OVERRIDE
BUSY VERIFICATION
CALL WAITING-TERMINATING
EXECUTIVE RIGHT-OF-WAY
5.
Features that cannot be activated while a user has a party in CONSULTATION HOLD-ALL CALLS -
CCIS are:
CALL BACK, Activate or Cancel
CALL PICKUP-DIRECT
CALL FORWARDING, Activate or Cancel
EXECUTIVE RIGHT-OF-WAY
MESSAGE REMINDER
OUTGOING TRUNK QUEUING, Cancel
SPEED CALLING-INDIVIDUAL, Entry
TRUNK ANSWER FROM ANY STATION (TAS)
All other features may be activated as long as the user's line CLASS OF SERVICE-INDIVIDUAL [C-15]
allows that feature.
6.
If the user receives busy or reorder tone instead of ringback tone upon establishing a CONSULTATION
HOLD-ALL CALLS - CCIS connection and dialing a third party, the user flashes once to disconnect the
tone and reconnect the second party.
7.
Upon establishing a CONSULTATION HOLD-ALL CALLS - CCIS connection and dialing a
MISCELLANEOUS TRUNK ACCESS [M-2] code, if no dial tone is given (after the trunk is seized), if
a mistake is made in dialing, or if an intercept announcement or a permanent is given, the user must go on-
hook and is rung back.
8.
A user who established CONSULTATION HOLD-ALL CALLS - CCIS is reconnected to the party in soft
hold when the third party disconnects.
9.
When using CALL TRANSFER-ALL CALLS - CCIS [C-50] from a station (second party) to another
station or trunk (third party), the control station can transfer the call during ringing (blind transfer). When
the control station goes on-hook, the station in soft hold is connected to the third party's connection and
hears ringback tone. A 30-second timer is set when the controlling station goes on-hook. If the timer times
out before the third party answers, the control station is rung back.
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Consultation Hold - All Calls - CCIS
[A-1][A-45]
[A-7]
[B-3][B-9]
[C-12]
[E-1][E-8]
[C-44]
[C-30]
[C-45,46,47]
[E-1]
[M-34D]
[O-12]
[S-21]
[T-27]
C-58
Page 873
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