2.4G Or 5G Wlan Led Is Off; Wan Poe Led Or Lan Led Is Off While A Device Is Connected.221; Wan Poe Led Or Lan Led Is Off While A Device Is Connected - NETGEAR WAC510 User Manual

Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual
If you use a power adapter with the access point, disconnect and reconnect the
power adapter and wait five minutes to see if the Insight LED lights solid blue.
6. Use the Reset button to return the access point to its factory default settings.
For more information, see Use the Reset button to reset the access point on page
181.
If the error persists, a hardware problem might exist. For recovery instructions or help
with a hardware problem, contact technical support at netgear.com/support.

2.4G or 5G WLAN LED is off

If the 2.4G WLAN LED or 5G WLAN LED is off, do the following:
• Check to see if a radio is disabled (see Turn a radio on or off on page 80). By default,
both radios are enabled and the WLAN LEDs light solid green or solid blue or blink
blue.
• If you are using a Power over Ethernet (PoE) connection, make sure that the PoE
switch is providing sufficient power to the access point. Insufficient PoE power can
affect the radios.
If the error persists, a hardware problem might exist. For recovery instructions or help
with a hardware problem, contact technical support at netgear.com/support.

WAN PoE LED or LAN LED is off while a device is connected

When a powered-on network device such as a PoE switch, non-PoE switch, or Internet
modem is connected to the WAN PoE port of the access point, the WAN PoE LED lights
amber or green, depending on the speed of the connection. Similarly, when a network
device such as a switch, hub, or computer is connected to the LAN port of the access
point, the LAN LED lights amber or green, depending on the speed of the connection.
If the WAN PoE LED or LAN LED remains off, a hardware connection problem might be
occurring. Check these items:
• Make sure that the Ethernet cable connectors are securely plugged in at the access
point and the network device.
• Make sure that the connected network device is actually turned on.
• Make sure that you are using the correct Ethernet cable. Use a standard Category
5 Ethernet patch cable. If the network device incorporates Auto Uplink™ (MDI/MDIX)
ports, you can use either a crossover cable or a normal patch cable.
Diagnostics and
Troubleshooting
221 User Manual