NETGEAR WAC124-100NAS User Manual
NETGEAR WAC124-100NAS User Manual

NETGEAR WAC124-100NAS User Manual

Ac2000 802.11ac wireless access point/router
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User Manual
AC2000 802.11ac
Wireless Access Point/Router
Model WAC124
March 2020
202-12008-03
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR WAC124-100NAS

  • Page 1 User Manual AC2000 802.11ac Wireless Access Point/Router Model WAC124 NETGEAR, Inc. March 2020 350 E. Plumeria Drive 202-12008-03 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
  • Page 3: Table Of Contents

    Internet....................26 Log in to the access point/router when it is not connected to the Internet....................27 Use the NETGEAR Insight mobile app to discover the access point/router..................29 Find the IP address of the access point/router.......29 Change the language of the local browser interface....31 Connect a wired or WiFi device to the access point/router’s network...
  • Page 4 AC2000 802.11ac Wireless Access Point/Router WAC124 Chapter 3 Specify the Access Point/Router Internet Settings Manually Router mode: Use the Setup Wizard..........36 Access point mode: Specify a fixed LAN IP address......37 Router mode: Manually set up the access point/router Internet connection...................38 Router mode: Specify a dynamic or fixed WAN IP address Internet connection without a login............38 Router mode: Specify a PPPoE Internet connection that uses a...
  • Page 5 AC2000 802.11ac Wireless Access Point/Router WAC124 Router mode: Manage port scan protection and denial of service protection..................77 Router mode: Set up a default DMZ server........78 Router mode: Manage IGMP proxying........79 Router mode: Manage NAT filtering...........80 Router mode: Manage the SIP application-level gateway..81 Router mode: Manage VPN pass-through........82 Allow or block device access to your network........83 Enable and manage network access control......83...
  • Page 6 AC2000 802.11ac Wireless Access Point/Router WAC124 Chapter 7 Manage the Network Settings Router mode: Manage the LAN IP address settings....114 Router mode: Change the access point/router network device name....................114 Router mode: Change the LAN IP address and subnet settings..................115 Router mode: Manage the DHCP server address pool..116 Router mode: Disable the DHCP server........118 Router mode: Manage the Router Information Protocol settings..................119...
  • Page 7 AC2000 802.11ac Wireless Access Point/Router WAC124 Change the NTP server...............145 Manage the activity log..............146 Specify which activities the access point/router logs....146 View, send, or clear the logs............148 View the status and statistics of the access point/router.....149 Access point mode: View information about the access point/router, LAN port, and WiFi settings........149 Router mode: View information about the access point/router, Internet port, and WiFi settings..........151...
  • Page 8 AC2000 802.11ac Wireless Access Point/Router WAC124 View and manage network folders on a USB storage device..183 View network folders on a USB storage device.......183 Add a network folder on a USB storage device.......184 Change a network folder on a USB storage device....185 Router mode: Approve a USB storage device......187 Safely remove a USB storage device..........188 Chapter 10 Use the Access Point/Router as a Media Server...
  • Page 9 AC2000 802.11ac Wireless Access Point/Router WAC124 Router mode: Manage VPN access to your network or Internet service at your office or home............213 Router mode: Use a VPN tunnel to access your Internet service at your office or home..............214 Chapter 13 Manage the Advanced WiFi and Radio Features Add a WiFi schedule for a radio.............216 Change the channel for a radio............217 Change the WiFi throughput mode for a radio band....218...
  • Page 10 AC2000 802.11ac Wireless Access Point/Router WAC124 Chapter 15 Diagnostics and Troubleshooting Reboot the access point/router from its local browser interface.246 Quick tips...................247 Router mode: Sequence to restart your access point/router network..................247 Access point mode: Restart your access point/router....247 Check the Ethernet cable connections........247 Check the WiFi settings of your computer or mobile device..248 Check the DHCP network settings of your computer or mobile device....................248...
  • Page 11: Chapter 1 Hardware Overview Of The Access Point/Router

    Hardware Overview of the Access Point/Router The NETGEAR AC2000 802.11ac Wireless Access Point/Router Model WAC124, in this manual referred to as the access point/router, supports dual-band concurrent operation at 2.4 GHz and 5 GHz with combined throughput of 2000 Mbps (300 Mbps at 2.4 GHz and 1700 Mbps at 5 GHz).
  • Page 12: Top Panel With Leds

    AC2000 802.11ac Wireless Access Point/Router WAC124 Top panel with LEDs The four status LEDs are located on the top panel of the access point/router. From left to right, the top panel contains the Power LED, Internet LED, WiFi LED, and USB LED. Figure 1.
  • Page 13: Back Panel With Ports, Buttons, And A Power Connector

    AC2000 802.11ac Wireless Access Point/Router WAC124 Table 1. LED descriptions (Continued) Description WiFi Solid green. One or both WiFi radios are operating. Blinking green. One or both WiFi radios are sending or receiving traffic. Blinking green slowly. Someone pressed the WPS button. Off.
  • Page 14: Position The Antennas For Best Wifi Performance

    AC2000 802.11ac Wireless Access Point/Router WAC124 Viewed from left to right, the back panel contains the following components: • USB 2.0 port. One USB 2.0 port to connect a storage device to the access point/router. • LAN ports 4 through 1. Four Gigabit Ethernet RJ-45 LAN ports numbered LAN4 through LAN1 to connect the access point/router to Ethernet devices such as a computer and a switch.
  • Page 15: Access Point/Router Label

    AC2000 802.11ac Wireless Access Point/Router WAC124 Access point/router label The access point/router label on the bottom panel of the access point/router shows the default login information, default WiFi network name (SSID), default WiFi passphrase, serial number and MAC address of the access point/router, and other information. Figure 3.
  • Page 16: Chapter 2 Install And Access The Access Point/Router In Your

    You can also change the mode to access point mode. IMPORTANT: For the initial log-in process, also referred to as single sign-on (SSO), the access point/router must connect to the Internet and you must log in with a NETGEAR account. (You can create an account during the log-in process.) Note: When you log in to the access point/router, you connect to the local browser–based management interface, in this manual referred to as the local browser...
  • Page 17: About Router Mode And Access Point Mode

    AC2000 802.11ac Wireless Access Point/Router WAC124 About router mode and access point mode Before you set up the access point/router, decide whether you will use the access point/router in its default router mode or in access point mode: • Router mode. By default, the access point/router is in router mode so that you can connect it directly to a modem such as a cable or DSL modem.
  • Page 18: Credentials That You Must Enter To Access The Local Browser Interface

    • Connected to the Internet. When the access point/router is connected to the Internet, you must use your NETGEAR account email address and password to log in to the local browser interface. If you do not own a NETGEAR account, you can create one during the log-in process.
  • Page 19: Connect The Access Point/Router To The Internet And Complete The Initial Log-In Process

    • The access point/router must connect to the Internet through a modem or through an existing router in your network. • You must log in with a NETGEAR account. If you do not own a NETGEAR account, you must create one during the initial log-in process.
  • Page 20 AC2000 802.11ac Wireless Access Point/Router WAC124 Note: If you are not sure what the type of WAN connection of your modem is, contact your ISP before you start the following procedure. Figure 4. Connect the access point/router in default router mode to your modem To connect the access point/router to a modem and log in to the local browser interface for the first time: 1.
  • Page 21 When the access point/router is connected to the Internet and the Smart Setup Wizard is finished, the NETGEAR Business page displays. 11. If the NETGEAR Business displays the ! A new firmware upgrade is available. Click here to get it. button, do the following: a.
  • Page 22 12. Depending on whether you already own a NETGEAR account, do one of the following: • You already own a NETGEAR account. Do the following: a. Click the Login button.
  • Page 23: Connect The Access Point/Router To Another Router And Log In For The First Time

    AC2000 802.11ac Wireless Access Point/Router WAC124 Connect the access point/router to another router and log in for the first time The easiest way to use the access point/router in access point mode is to connect it to an existing router in your network, either directly, or through a switch or hub (almost any router functions as a DHCP server).
  • Page 24 When the access point/router is connected to the Internet, the NETGEAR Business page displays. 7. If the NETGEAR Business displays the ! A new firmware upgrade is available. Click here to get it. button, do the following: a. Click the ! A new firmware upgrade is available. Click here to get it. button.
  • Page 25 8. Depending on whether you already own a NETGEAR account, do one of the following: • You already own a NETGEAR account. Do the following: a. Click the Login button.
  • Page 26: Log In To The Access Point/Router When It Is Connected To The Internet

    19), you can log in again. If the access point/router is connected to the Internet, you must use the registered email address and password for your NETGEAR account. Note: You can log in even if the access point/router is not connected to the Internet (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 27: Log In To The Access Point/Router When It Is Not Connected To The Internet

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. 3. Click the Login button.
  • Page 28 IP address that was assigned to the access point/router by your existing router during the setup process. The NETGEAR Business page displays. Because the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials.
  • Page 29: Use The Netgear Insight Mobile App To Discover The Access Point/Router

    2. Connect your mobile device to the access point/router WiFi network. 3. Open the NETGEAR Insight mobile app. 4. Tap LOG IN to log in to your existing NETGEAR account, which is the same account that you logged into or created during the initial log-in process.
  • Page 30 • Your network includes another NETGEAR device that is also accessible by using http://www.routerlogin.net. In such a situation, if you use http://www.routerlogin.net, you might log in to the access point/router or you might log in to the other NETGEAR device, depending on your network situation.
  • Page 31: Change The Language Of The Local Browser Interface

    2. Connect your mobile device to the access point/router WiFi network. 3. Open the NETGEAR Insight mobile app. 4. Tap LOG IN to log in to your existing NETGEAR account, which is the same account that you logged into or created during the initial log-in process.
  • Page 32: Connect A Wired Or Wifi Device To The Access Point/Router's Network After Installation

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 33: Connect To The Lan Of The Access Point/Router Through An Ethernet Cable

    AC2000 802.11ac Wireless Access Point/Router WAC124 Connect to the LAN of the access point/router through an Ethernet cable You can connect a computer or other LAN device to the access point/router using an Ethernet cable and join the access point/router’s local area network (LAN). To connect a computer or LAN device to the access point/router with an Ethernet cable: 1.
  • Page 34: Manually Join The Wifi Network Of The Access Point/Router

    This applicaiton scans for all WiFi networks in your area. 3. Look for the access point/router’s network and select it. The default SSID is NETGEAR-1. (By default, the access point/router’s second and third WiFi network are disabled.) 4. Enter the default passphrase for WiFi access.
  • Page 35: Chapter 3 Specify The Access Point/Router Internet Settings Manually

    Specify the Access Point/Router Internet Settings Manually Usually, the quickest way to set up the Internet connection is to allow the NETGEAR installation assistant to detect the Internet connection when you first set up and access the access point/router with a web browser. After initial setup, you can use the Setup Wizard at any time.
  • Page 36: Router Mode: Use The Setup Wizard

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. 3. Click the Login button.
  • Page 37: Access Point Mode: Specify A Fixed Lan Ip Address

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 38: Router Mode: Manually Set Up The Access Point/Router Internet Connection

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 39 AC2000 802.11ac Wireless Access Point/Router WAC124 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays. 5. Select BASIC > Internet. The Internet Setup page displays. 6. Select the No radio button. This is the default setting.
  • Page 40: Router Mode: Specify A Pppoe Internet Connection That Uses A Login

    Your settings are saved. 13. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see one of the following sections: • Router mode: You cannot access the Internet on page 254 •...
  • Page 41 AC2000 802.11ac Wireless Access Point/Router WAC124 8. In the Login field, enter the login name that your ISP gave you. This login name is often an email address. 9. In the Password field, enter the password that you use to log in to your Internet service.
  • Page 42: Router Mode: Specify A Pptp Or L2Tp Internet Connection That Uses A Login

    AC2000 802.11ac Wireless Access Point/Router WAC124 If the NETGEAR website does not display within one minute, see one of the following sections: • Router mode: You cannot access the Internet on page 254 • Troubleshoot Internet browsing on page 258...
  • Page 43 AC2000 802.11ac Wireless Access Point/Router WAC124 9. In the Password field, enter the password that you use to log in to your Internet service. 10. If your ISP requires a service name, type it in the Service Name field. 11. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
  • Page 44: Router Mode: Specify An Ipv6 Internet Connection

    AC2000 802.11ac Wireless Access Point/Router WAC124 If the NETGEAR website does not display within one minute, see one of the following sections: • Router mode: You cannot access the Internet on page 254 • Troubleshoot Internet browsing on page 258...
  • Page 45: Router Mode: Requirements For Entering Ipv6 Addresses

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Specify the Access Point/Router...
  • Page 46 (see Log in to the access point/router when it is not connected to the Internet on page 27). 3. Click the Login button. The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays.
  • Page 47: Router Mode: Use Auto Config For An Ipv6 Internet Connection

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 48: Router Mode: Set Up An Ipv6 6To4 Tunnel Internet Connection.48

    AC2000 802.11ac Wireless Access Point/Router WAC124 Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. 8. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP.
  • Page 49 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 50: Router Mode: Set Up An Ipv6 6Rd Internet Connection

    AC2000 802.11ac Wireless Access Point/Router WAC124 • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 9.
  • Page 51 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 52: Router Mode: Set Up An Ipv6 Passthrough Internet Connection

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Specify the Access Point/Router...
  • Page 53: Router Mode: Set Up An Ipv6 Fixed Internet Connection

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 54: Router Mode: Set Up An Ipv6 Dhcp Internet Connection

    AC2000 802.11ac Wireless Access Point/Router WAC124 The IPv6 page displays. 6. From the Internet Connection Type menu, select Fixed. The page adjusts. 7. In the WAN Setup section, specify the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the access point/router’s Internet (WAN) port.
  • Page 55 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 56: Router Mode: Set Up An Ipv6 Pppoe Internet Connection

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 57 AC2000 802.11ac Wireless Access Point/Router WAC124 The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays. 5. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.
  • Page 58 AC2000 802.11ac Wireless Access Point/Router WAC124 • Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the access point/router assigns IPv6 addresses to the devices on your home network (the LAN).
  • Page 59: Chapter 4 Manage The Basic Wifi And Radio Features

    Manage the Basic WiFi and Radio Features This chapter describes how you can manage the basic WiFi and radio settings of the access point/router. For information about the advanced WiFi and radio settings, see Manage the Advanced WiFi and Radio Features on page 215. Tip: If you want to change the settings of the access point/router’s WiFi network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
  • Page 60: Set Up Or Change An Open Or Secure Wifi Network

    The access point/router provides three WiFi networks (Wireless 1, Wireless 2, and Wireless 3). By default, the Wireless 1 network is enabled (the other two WiFi networks are disabled), its default SSID is NETGEAR-1, and its default security is WPA2-PSK with the passphrase sharedsecret.
  • Page 61 The SSID (service set identifier) is the WiFi network name. If you do not change the SSID, the default SSID (NETGEAR-1, NETGEAR-2, or NETGEAR-3) displays. The default SSID is also printed on the access point/router label (see Access point/router label on page 15).
  • Page 62 AC2000 802.11ac Wireless Access Point/Router WAC124 (Continued) Setting Description Enable SSID By default, the access point/router broadcasts its SSID so that WiFi clients can detect the Broadcast WiFi name (SSID) in their scanned network lists. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box.
  • Page 63: Configure Wpa And Wpa2 Enterprise Wifi Security

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 64 AC2000 802.11ac Wireless Access Point/Router WAC124 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays. 5. Select BASIC > Wireless. The Wireless Network page displays. 6. Select the WiFi network (Wireless 1, Wireless 2, or Wireless 3). 7.
  • Page 65: Disable Or Enable A Wifi Network

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 66: Hide Or Broadcast The Ssid For A Wifi Network

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Manage the Basic WiFi and...
  • Page 67: Manage Client Isolation For A Single Wifi Network

    (see Log in to the access point/router when it is not connected to the Internet on page 27). 3. Click the Login button. The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays.
  • Page 68: Manage Ssid Isolation For All Wifi Networks

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 69: Manage Access To Lan Ports For Wifi Clients Of The Wireless 2 Network

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 70 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 71: Enable Or Disable The Wifi Radios

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 72: Use Wps To Add A Device To The Wifi Network

    AC2000 802.11ac Wireless Access Point/Router WAC124 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays. 5. Select ADVANCED > Advanced Setup > Advanced Wireless Settings. The Advanced Wireless Settings page displays. 6.
  • Page 73 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 74: Use Wps With The Pin Method

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 75 AC2000 802.11ac Wireless Access Point/Router WAC124 10. Within four minutes, go to the WiFi device and use its WPS software to join the network without entering a password. After the access point/router establishes a WPS connection, the WiFi LED lights and the Add WPS Client page displays a confirmation message.
  • Page 76: Chapter 5 Manage The Firewall And Security

    Manage the Firewall and Security The access point/router comes with a built-in firewall that helps to protect your network from unwanted intrusions from the Internet and lets you control access to the Internet. This chapter includes the following sections: • Router mode: Manage the basic firewall settings •...
  • Page 77: Router Mode: Manage The Basic Firewall Settings

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 78: Router Mode: Set Up A Default Dmz Server

    AC2000 802.11ac Wireless Access Point/Router WAC124 The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays. 5. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.
  • Page 79: Router Mode: Manage Igmp Proxying

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 80: Router Mode: Manage Nat Filtering

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 81: Router Mode: Manage The Sip Application-Level Gateway

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 82: Router Mode: Manage Vpn Pass-Through

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 83: Allow Or Block Device Access To Your Network

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 84: Manage Network Access Control Lists

    AC2000 802.11ac Wireless Access Point/Router WAC124 You must select this check box before you can specify an access rule and use the Allow all new devices to connect and Block all new devices from connecting buttons. When the Turn on Access Control check box is cleared, all devices are allowed to connect, even if a device is in the list of blocked devices.
  • Page 85: Add Or Remove A Device From The Allowed List

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 86: Add Or Remove A Device From The Blocked List

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 87: Router Mode: Specify Keywords And Domains To Block Internet Sites

    AC2000 802.11ac Wireless Access Point/Router WAC124 6. Click the View list of blocked devices not currently connected to the network link. A table displays the detected device name, MAC address, and connection type of the devices that are not connected and are blocked from accessing the network. 7.
  • Page 88 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 89: Router Mode: Specify A Trusted Device

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 90: Router Mode: Remove A Keyword Or Domain From The Blocked List

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 91: Router Mode: Remove All Keywords And Domains From The Blocked List

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 92: Router Mode: Add A Service Blocking Rule For A Predefined Service Or Application

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 93: Router Mode: Add A Service Blocking Rule For A Custom Service Or Application

    AC2000 802.11ac Wireless Access Point/Router WAC124 • Per Schedule. Use service blocking according to a schedule that you set. For more information, see Router mode: Set up a schedule for blocking on page • Always. Use service blocking continuously. 7. Click the Add button. The Add Services Blocking page displays.
  • Page 94 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 95: Router Mode: Change A Service Blocking Rule

    AC2000 802.11ac Wireless Access Point/Router WAC124 10. Specify a new service blocking rule by selecting a protocol, defining the ports, and defining a name: • Protocol. From the menu, select the protocol (TCP or UDP) that is associated with the service or application. If you are unsure, select TCP/UDP. •...
  • Page 96: Router Mode: Remove A Service Blocking Rule

    AC2000 802.11ac Wireless Access Point/Router WAC124 The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 97: Router Mode: Set Up A Schedule For Blocking

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Manage the Firewall and...
  • Page 98: Set Up Security Event Email Notifications

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Manage the Firewall and...
  • Page 99 (see Log in to the access point/router when it is not connected to the Internet on page 27). 3. Click the Login button. The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays.
  • Page 100 AC2000 802.11ac Wireless Access Point/Router WAC124 c. From the Time menu, select the time, and select the am or pm radio button. 14. Click the Apply button. Your settings are saved. Logs are sent automatically according to the schedule that you set. If the log fills before the specified time, it is sent.
  • Page 101: Chapter 6 Optimize Performance

    Optimize Performance This chapter describes how you can optimize the access point/router’s performance and manage the traffic flows through the access point/router. The chapter contains the following sections: • Optimize traffic with the default QoS rules • Manage default and custom QoS rules •...
  • Page 102: Optimize Traffic With The Default Qos Rules

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 103: Manage Default And Custom Qos Rules

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 104: Add A Custom Qos Rule For A Device

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 105: Change A Qos Rule Or Change The Priority For A Rule

    AC2000 802.11ac Wireless Access Point/Router WAC124 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays. 5. Select ADVANCED > Setup > QoS Setup. The QoS Setup page displays. 6. Make sure that the Turn Internet Access QoS On check box is selected. 7.
  • Page 106: Remove A Qos Rule

    AC2000 802.11ac Wireless Access Point/Router WAC124 The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 107: Remove All Qos Rules

    AC2000 802.11ac Wireless Access Point/Router WAC124 The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 108: Manage Uplink Bandwidth Control

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 109: Manage Wifi Multimedia (Wmm) For A Radio

    AC2000 802.11ac Wireless Access Point/Router WAC124 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays. 5. Select ADVANCED > Setup > QoS Setup. The QoS Setup page displays. 6. To find out what uplink bandwidth your Internet connection supports, click the Speedtest button.
  • Page 110: Improve Network Connections With Universal Plug And Play

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 111 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 112 AC2000 802.11ac Wireless Access Point/Router WAC124 can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value.
  • Page 113: Chapter 7 Manage The Network Settings

    Manage the Network Settings This chapter describes how you can manage various network settings of the access point/router. The chapter includes the following sections: • Router mode: Manage the LAN IP address settings • Router mode: Manage reserved LAN IP addresses •...
  • Page 114: Router Mode: Manage The Lan Ip Address Settings

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 115: Router Mode: Change The Lan Ip Address And Subnet Settings

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 116: Router Mode: Manage The Dhcp Server Address Pool

    AC2000 802.11ac Wireless Access Point/Router WAC124 The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays. 5. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.
  • Page 117 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 118: Router Mode: Disable The Dhcp Server

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 119: Router Mode: Manage The Router Information Protocol Settings

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 120: Router Mode: Manage Reserved Lan Ip Addresses

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 121: Router Mode: Change A Reserved Lan Ip Address

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Manage the Network Settings...
  • Page 122: Router Mode: Remove A Reserved Lan Ip Address Entry

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 123: Add And Manage Ipv4 Static Routes

    AC2000 802.11ac Wireless Access Point/Router WAC124 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays. 5. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 6. In the Address Reservation table, select the radio button for the reserved address. 7.
  • Page 124: Add An Ipv4 Static Route

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 125: Change An Ipv4 Static Route

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 126: Remove An Ipv4 Static Route

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 127: Router Mode: Enable An Iptv Bridge For A Port Group Or Vlan Tag Group

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Manage the Network Settings...
  • Page 128: Router Mode: Enable An Iptv Bridge For A Vlan Tag Group

    (see Log in to the access point/router when it is not connected to the Internet on page 27). 3. Click the Login button. The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays.
  • Page 129 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 130: Router Mode: Change The Mtu Size

    AC2000 802.11ac Wireless Access Point/Router WAC124 c. Select the check box for the LAN port or WiFi radio to which the device is connected. You must select at least one LAN port or WiFi radio. You can select more than one LAN port and WiFi radio.
  • Page 131 Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. Manage the Network Settings...
  • Page 132 AC2000 802.11ac Wireless Access Point/Router WAC124 Table 2. Common MTU sizes (Continued) Application 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1436 Used in PPTP environments or with VPN. Manage the Network Settings User Manual...
  • Page 133: Chapter 8 Maintain And Monitor The Access Point/Router

    Maintain and Monitor the Access Point/Router This chapter describes how you can maintain the access point/router by managing the firmware, configuration file, and logs and by setting up the traffic meter. The chapter also describes how you can monitor the access point/router and its network traffic. The chapter includes the following sections: •...
  • Page 134: Update The Firmware Of The Access Point/Router

    Update the firmware of the access point/router From time to time, or as needed, NETGEAR makes new firmware (routing software) available. The firmware is stored in flash memory. You can log in to the access point/router and check if new firmware is available, or you can manually load a specific firmware version to your access point/router.
  • Page 135: Check For New Firmware Manually And Update The Access Point/Router Manually

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Maintain and Monitor the Access...
  • Page 136 Open a web browser from a computer or mobile device that is connected to the access point/router network. b. Enter http://www.routerlogin.net in the address field. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. c. Click the Login button.
  • Page 137: Manage The Configuration File Of The Access Point/Router

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 138: Restore The Access Point/Router Configuration Settings

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 139: Change The Local Login Password

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 140: Change The Password Recovery Questions For The Local Login Password

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 141: Recover The Local Login Admin Password

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with the local login credentials. 3. Enter your local login credentials.
  • Page 142: Return The Access Point/Router To Its Factory Default Settings

    If the access point/router is in access point mode and you do not know the current IP address of the access point/router, first try to use the NETGEAR Insight mobile app or an IP scanner application to detect the IP address. If you still cannot find the current IP address of the access point/router, reset the access point/router to factory default settings.
  • Page 143: Use The Reset Button

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 144: Manage The Time Settings

    Power LED turns solid green. Manage the time settings By default, the access point/router receives its time settings from a NETGEAR Network Time Protocol (NTP) server. You can change to another NTP server or set the time zone manually.
  • Page 145: Change The Ntp Server

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 146: Manage The Activity Log

    AC2000 802.11ac Wireless Access Point/Router WAC124 The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 147 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 148: View, Send, Or Clear The Logs

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 149: View The Status And Statistics Of The Access Point/Router

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 150 AC2000 802.11ac Wireless Access Point/Router WAC124 The information in the heading of each of the four panes uses the following color coding: • Green flag. The settings are fine and no problems exist. For a radio, the WiFi network is enabled and secured. •...
  • Page 151: Router Mode: View Information About The Access Point/Router, Internet Port, And Wifi Settings

    AC2000 802.11ac Wireless Access Point/Router WAC124 (Continued) Field Description IP Subnet Mask The IP subnet mask that the access point/router uses. Domain Name Server The IP address of the Domain Name System (DNS) server that the access point/router uses. Field Description Wireless Settings (2.4GHz) or Wireless Settings (5GHz ) To change these settings, see Manage the Basic WiFi and Radio Features on page 59 and Manage the Advanced...
  • Page 152 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 153 AC2000 802.11ac Wireless Access Point/Router WAC124 (Continued) Field Description Firmware Version The access point/router firmware version. If you update the firmware, the version changes (see Update the firmware of the access point/router on page 134). GUI Language Version The access point/router language version for the local browser interface. Serial Number The serial number of the access point/router.
  • Page 154: Check The Internet Connection Status

    AC2000 802.11ac Wireless Access Point/Router WAC124 (Continued) Field Description IP Subnet Mask The IP subnet mask that the access point/router uses. Domain Name Server The IP address of the Domain Name System (DNS) server that the access point/router uses. Field Description Wireless Settings (2.4GHz) or Wireless Settings (5GHz ) To change these settings, see Manage the Basic WiFi and Radio Features on page 59 and Manage the Advanced...
  • Page 155 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 156: Display Internet Port Statistics

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 157: View Devices Currently On The Access Point/Router Network

    AC2000 802.11ac Wireless Access Point/Router WAC124 6. In the LAN Port pane (in access point mode) or in the Internet Port pane (in router mode), click the Show Statistics button. The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the access point/router was last restarted.
  • Page 158 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 159 AC2000 802.11ac Wireless Access Point/Router WAC124 (Continued) Field Description Device Name The device name, if detected. Connection For LAN devices, the connection type is always Wired. Type Field Description 2.4 GHz Wireless Devices and 5 GHz Wireless Devices Status If access control is enabled (see Allow or block device access to your network on page 83), the access control status of the device in the network (Allowed or Blocked).
  • Page 160: Router Mode: Monitor And Meter Internet Traffic

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 161: Router Mode: Restrict Internet Traffic By Volume

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 162: Router Mode: Restrict Internet Traffic By Connection Time

    AC2000 802.11ac Wireless Access Point/Router WAC124 6. Select the Enable Traffic Meter check box. 7. Select the Traffic volume control by radio button. 8. From the corresponding menu, select an option: • Download only. The restriction is applied to incoming traffic only. •...
  • Page 163 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 164: Router Mode: View The Internet Traffic Volume And Statistics

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 165: Router Mode: Unblock The Traffic Meter After The Traffic Limit Is Reached

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 166: Router Mode: Manage And Use Remote Access

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 167: Router Mode: Use Remote Access

    AC2000 802.11ac Wireless Access Point/Router WAC124 5. Select ADVANCED > Advanced Setup > Remote Management. The Remote Management page displays. 6. Select the Turn Remote Management On check box. 7. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the router’s remote management.
  • Page 168: Change The System Mode To Access Point Mode Or Back To Router Mode

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 169: Disable Led Blinking Or Turn Off Leds

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 170 AC2000 802.11ac Wireless Access Point/Router WAC124 3. Click the Login button. The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays. 5. Select ADVANCED > Advanced Setup > LED Control Settings.
  • Page 171 • Enable FTP access within the access point/router network • View and manage network folders on a USB storage device • Router mode: Approve a USB storage device • Safely remove a USB storage device For more information about ReadySHARE features, visit netgear.com/readyshare.
  • Page 172: Point/Router

    The access point/router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the access point/router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device.
  • Page 173: Access A Usb Storage Device That Is Connected To The Access Point/Router

    AC2000 802.11ac Wireless Access Point/Router WAC124 Access a USB storage device that is connected to the access point/router From a computer or mobile device on the access point/router network, you can access a USB storage device that is connected to the access point/router. Access a USB storage device from a Windows-based computer To access a USB storage device that is connected to the access point/router from...
  • Page 174: Map A Usb Storage Device To A Windows Network Drive

    AC2000 802.11ac Wireless Access Point/Router WAC124 device is available to all computers and mobile devices on the access point/router network. 3. On a Mac that is connected to the network, select Go > Connect to Server. The Connect to Server window opens. 4.
  • Page 175: Back Up A Windows-Based Computer With Readyshare Vault

    AC2000 802.11ac Wireless Access Point/Router WAC124 6. Right-click the USB device and select Map network drive. The Map Network Drive window opens. 7. Select the drive letter to map to the new network folder. 8. Click the Finish button. The USB storage device is mapped to the drive letter that you specified. 9.
  • Page 176: Back Up A Mac With Time Machine

    By default, the USB HDD is available to all computers and mobile devices on the access point/router network. 3. Download ReadySHARE Vault from netgear.com/readyshare and install it on the Windows-based computer.
  • Page 177: Prepare To Back Up A Large Amount Of Data

    AC2000 802.11ac Wireless Access Point/Router WAC124 8. Select the GUID Partition Table or Master Boot Record radio button. 9. In the Format menu, select Mac OS Extended (Journaled). 10. Click the OK button. 11. Click the Apply button. Your settings are saved. Prepare to back up a large amount of data Before you back up a large amount of data with Time Machine, we recommend that you follow this procedure.
  • Page 178: Use Time Machine To Back Up Onto A Usb Hard Disk Drive

    AC2000 802.11ac Wireless Access Point/Router WAC124 Use Time Machine to back up onto a USB hard disk drive You can use Time Machine to back up your Mac onto a USB hard disk drive (HDD) that is connected to USB port of the access point/router. To back up your Mac onto a USB HDD: 1.
  • Page 179: Manage Access To A Usb Storage Device

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 180 AC2000 802.11ac Wireless Access Point/Router WAC124 6. To specify a name that is used to access the USB storage device that is connected to the access point/router, in the Network/Device Name field, enter a name. By default, the name is readyshare. 7.
  • Page 181: Enable Ftp Access Within The Access Point/Router Network

    If you set up Dynamic DNS, you can also type a URL domain name. For example, if your domain name is MyName and you use the NETGEAR DDNS server, you can type ftp://MyName.mynetgear.com to access the USB storage device over the Internet and download or upload files.
  • Page 182 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 183: View And Manage Network Folders On A Usb Storage Device

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 184: Add A Network Folder On A Usb Storage Device

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 185: Change A Network Folder On A Usb Storage Device

    AC2000 802.11ac Wireless Access Point/Router WAC124 The USB Storage (Advanced Settings) page displays. 6. In the Available Network Folders section, select the USB storage device. Note: By default, the USB storage device that is connected is selected. We recommend that you do not attach more than one USB storage device the USB port (for example, through a USB hub).
  • Page 186 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 187: Router Mode: Approve A Usb Storage Device

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 188: Safely Remove A Usb Storage Device

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 189 AC2000 802.11ac Wireless Access Point/Router WAC124 7. Click the Safely Remove USB Device button. The USB storage device goes offline. 8. Physically disconnect the USB storage device. Share a USB Storage Device User Manual Attached to the Access Point/Router...
  • Page 190: Chapter 10 Use The Access Point/Router As A Media Server

    Use the Access Point/Router as a Media Server This chapter contains the following sections: • Specify ReadyDLNA media server settings • Play music from a storage device with iTunes server • Set up the access point/router to work with TiVo...
  • Page 191: Specify Readydlna Media Server Settings

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 192: Play Music From A Storage Device With Itunes Server

    AC2000 802.11ac Wireless Access Point/Router WAC124 information, see Play music from a storage device with iTunes server on page 192. • Media Server Name. Click the Click here to change the Device Name link to change the access point/router media server name (see Router mode: Change the access point/router network device name on page 114).
  • Page 193 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 194: Set Up The Access Point/Router's Itunes Server With The Remote App

    AC2000 802.11ac Wireless Access Point/Router WAC124 The Home Sharing page displays. 12. Enter your Apple ID email address and password. 13. Click the Turn On Home Sharing button. When Home Sharing is enabled, a Home Sharing icon displays in iTunes. 14.
  • Page 195 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 196: Set Up The Access Point/Router To Work With Tivo

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 197 Router Mode: Manage Dynamic DNS and FTP Access Through the Internet If the access point/router is in router mode, with Dynamic DNS (DDNS), you can use the Internet and a domain name to access a USB storage device that is attached to a USB port on the access point/router when you are not in your office or home.
  • Page 198: Router Mode: Set Up And Manage Dynamic Dns

    Internet. Router mode: Set up a new Dynamic DNS account NETGEAR offers you the opportunity to set up and register for a free Dynamic DNS account. To set up Dynamic DNS and register for a free NETGEAR account: 1.
  • Page 199: Router Mode: Specify A Dns Account That You Already Created

    Router mode: Specify a DNS account that you already created If you already created a Dynamic DNS account with NETGEAR, No-IP, or Dyn, you can set up the access point/router to use your account. To set up Dynamic DNS if you already created an account: 1.
  • Page 200: Router Mode: Change The Dynamic Dns Settings

    • For a No-IP or Dyn account, in the User Name field, enter the user name for your account. • For a NETGEAR account, in the Email field, enter the email address for your account. 11. In the Password field, enter the password for your Dynamic DNS account.
  • Page 201: Router Mode: Use Ddns With Ftp To Access Your Network

    AC2000 802.11ac Wireless Access Point/Router WAC124 The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 202: Router Mode: Set Up Ftp Access Through The Internet On The Access Point/Router

    202. 6. On a remote computer with Internet access, use FTP to access the access point/router. For example, is you set up a NETGEAR DDNS account, you can use ftp://MyName.mynetgear.com, in which MyName is your specific domain name.
  • Page 203 (see Log in to the access point/router when it is not connected to the Internet on page 27). 3. Click the Login button. The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays.
  • Page 204: Router Mode: Use Ftp To Access A Storage Device Over The Internet

    AC2000 802.11ac Wireless Access Point/Router WAC124 Router mode: Use FTP to access a storage device over the Internet If you attach a USB storage device to the access point/router, before you can access the storage device through the Internet with FTP, you must first set up FTP access (see Router mode: Set up FTP access through the Internet on the access point/router on page 202).
  • Page 205: Chapter 12 Router Mode: Set Up Vpn Connections With Openvpn

    Router Mode: Set up VPN Connections with OpenVPN If the access point/router is in router mode, you can use OpenVPN software to set up VPN connections and remotely access an office or site at which an access point/router is installed. This chapter describes how to set up OpenVPN on the access point/router and on a computer or mobile device and how to initiate a VPN connection using OpenVPN.
  • Page 206: Router Mode: Enable And Configure Openvpn And Vpn Client Access On The Access Point/Router

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 207: Router Mode: Install Openvpn Client Software On A Remote Client

    AC2000 802.11ac Wireless Access Point/Router WAC124 We recommend that you use the default TUN mode and TAP mode settings. However, if you know that you need other settings, you can change the TUN mode and TAP mode settings by doing the following: •...
  • Page 208: Router Mode: Install The Openvpn Client Utility And Vpn Configuration Files On A Windows-Based Computer

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 209: Router Mode: Install The Openvpn Client Utility And Vpn Configuration Files On A Mac

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Router Mode: Set up VPN...
  • Page 210: Router Mode: Install The Openvpn Client Utility And Vpn Configuration Files On An Ios Device

    (see Log in to the access point/router when it is not connected to the Internet on page 27). 4. Click the Login button. The NETGEAR Account Login page displays. 5. Enter your registered email address and password and click the Login button. The BASIC Home page displays.
  • Page 211 AC2000 802.11ac Wireless Access Point/Router WAC124 The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 212: Router Mode: Install The Openvpn Client Utility And Vpn Configuration Files On An Android Device

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 213: Router Mode: Set Up An Openvpn Connection

    AC2000 802.11ac Wireless Access Point/Router WAC124 9. On your Android device, start the OpenVPN Connect app, and search for and import the .ovpn file. Your Android device is now ready to for you to set up a VPN connection to the access point/router.
  • Page 214: Router Mode: Use A Vpn Tunnel To Access Your Internet Service At Your Office Or Home

    AC2000 802.11ac Wireless Access Point/Router WAC124 For information about the types of VPN client connections that the access point/router supports, see Router mode: Enable and configure OpenVPN and VPN client access on the access point/router on page 206. In addition to access to your office or home network, you can either allow or block VPN client Internet access through your office or home network.
  • Page 215: Chapter 13 Manage The Advanced Wifi And Radio Features

    Manage the Advanced WiFi and Radio Features This chapter describes how you can manage the advanced WiFi and radio features of the access point/router. For information about the basic WiFi and radio settings, see Manage the Basic WiFi and Radio Features on page 59. Tip: If you want to change the settings of the access point/router’s WiFi network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
  • Page 216: Add A Wifi Schedule For A Radio

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 217: Change The Channel For A Radio

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Manage the Advanced WiFi and...
  • Page 218: Change The Wifi Throughput Mode For A Radio Band

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Manage the Advanced WiFi and...
  • Page 219 (see Log in to the access point/router when it is not connected to the Internet on page 27). 3. Click the Login button. The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays.
  • Page 220: Change The Transmission Output Power For A Radio

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 221: Manage Advanced Wifi And Broadcast Settings

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 222: Manage The Wps Settings

    2347), and the preamble mode (the default is Long Preamble) are reserved for WiFi testing and advanced configuration only. CTS/RTS Threshold Do not change these settings unless directed by NETGEAR support or unless you (1-2347) are sure what the consequences are. Incorrect settings might disable the WiFi function of the access point/router unexpectedly.
  • Page 223 (see Log in to the access point/router when it is not connected to the Internet on page 27). 3. Click the Login button. The NETGEAR Account Login page displays. 4. Enter your registered email address and password and click the Login button. The BASIC Home page displays.
  • Page 224: Specify How The Access Point/Router Manages Wifi Clients

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Manage the Advanced WiFi and...
  • Page 225: Manage Mu-Mimo

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 226: Manage Airtime Fairness

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 227: Set Up A Wifi Bridge Between The Access/Point Router And Another Device

    AC2000 802.11ac Wireless Access Point/Router WAC124 6. Scroll to the bottom of the page and select the Enable AIRTIME FAIRNESS check box. 7. Click the Apply button. Your settings are saved. The radios restart and WiFi clients might need to reconnect. Set Up a WiFi bridge between the access/point router and another device You can use the access point/router as a WiFi bridge and connect multiple devices with...
  • Page 228 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 229 AC2000 802.11ac Wireless Access Point/Router WAC124 10. Enter the WiFi settings of the access point/router, WiFi router, or AP that is connected to the modem (that is, the other access point/router, WiFi router, or AP): a. From the Choose a Wireless Network menu, select the WiFi band that the other access point/router, WiFi router, or AP is using.
  • Page 230 AC2000 802.11ac Wireless Access Point/Router WAC124 15. To reconnect, close your browser, relaunch it, and log in to the access point/router by entering http://www.routerlogin.net. Manage the Advanced WiFi and User Manual Radio Features...
  • Page 231: Chapter 14 Router Mode: Manage Port Forwarding And Port Triggering

    Router Mode: Manage Port Forwarding and Port Triggering As an advanced function of the firewall, you can use port forwarding and port triggering to set up port traffic rules for Internet services and applications. These rules apply specifically to ports. You need networking knowledge to set up port traffic rules. Note: The information in this chapter does not apply if the access point/router is in access point mode.
  • Page 232: Router Mode: Manage Port Forwarding To A Local Server For Services And Applications

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. Router Mode: Manage Port...
  • Page 233: Router Mode: Add A Port Forwarding Rule For A Custom Service Or Application

    (see Log in to the access point/router when it is not connected to the Internet on page 27). 5. Click the Login button. The NETGEAR Account Login page displays. 6. Enter your registered email address and password and click the Login button. The BASIC Home page displays.
  • Page 234 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 235: Router Mode: Change A Port Forwarding Rule

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 236: Router Mode: Remove A Port Forwarding Rule

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 237: Router Mode Application Example: Make A Local Web Server Public

    AC2000 802.11ac Wireless Access Point/Router WAC124 Router mode application example: Make a local web server public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server. To make a local web server public: 1.
  • Page 238: Router Mode: Manage Port Triggering For Services And Applications

    AC2000 802.11ac Wireless Access Point/Router WAC124 5. Your access point/router performs Network Address Translation (NAT) on the source IP address and sends the reply through the Internet to the computer or mobile device that sent the web page request. Router mode: Manage port triggering for services and applications If the access point/router is in router mode, port triggering can function as a dynamic extension of port forwarding that is useful in these cases:...
  • Page 239 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 240: Router Mode: Change A Port Triggering Rule

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 241: Router Mode: Remove A Port Triggering Rule

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 242: Router Mode: Specify The Time-Out For Port Triggering

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 243: Router Mode: Disable Port Triggering

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 244: Router Mode Application Example: Port Triggering For Internet Relay Chat

    AC2000 802.11ac Wireless Access Point/Router WAC124 Router mode application example: Port triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the access point/router to open more incoming ports when a particular outgoing port starts a session.
  • Page 245: Chapter 15 Diagnostics And Troubleshooting

    This chapter provides information to help you diagnose and solve problems you might experience with the access point/router. If you do not find the solution here, visit the NETGEAR support site at netgear.com/support for more product and contact information. The chapter contains the following sections: •...
  • Page 246: Reboot The Access Point/Router From Its Local Browser Interface.246

    Reboot the access point/router from its local browser interface You or NETGEAR technical support can reboot the access point/router from its local browser interface, either locally or remotely, for example, if the access point/router seems to be unstable or is not operating normally.
  • Page 247: Quick Tips

    AC2000 802.11ac Wireless Access Point/Router WAC124 Quick tips This section describes tips for troubleshooting some common problems. Router mode: Sequence to restart your access point/router network If the access point/router is in router mode and you must restart your network, follow this sequence: 1.
  • Page 248: Check The Wifi Settings Of Your Computer Or Mobile Device

    The access point/router’s default SSID is NETGEAR-1 and the default passphrase is sharedsecret. Note: If you set up an access control list on the access point/router, you must add each computer or mobile device to the access control list (see Enable and manage network access control on page 83).
  • Page 249: Standard Led Behavior When The Access Point/Router Is Powered On

    • Make sure that the power adapter is securely connected to your access point/router and securely connected to a working power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. Power LED stays blinking green When you turn on the access point/router, the Power LED lights solid green temporarily, blinks green temporarily, and finally lights solid green.
  • Page 250: Router Mode: Internet Led Is Off

    Use the Reset button on page 143. If the error persists, a hardware problem might be the cause. Contact technical support at netgear.com/support. Router mode: Internet LED is off If the access point/router is in its default router mode and the Internet LEDs is off, check the following: •...
  • Page 251: Wifi Led Is Off

    AC2000 802.11ac Wireless Access Point/Router WAC124 the first time on page 23. In access point mode, do not connect the cable directly to a modem. • Make sure that power is turned on to the connected network router and that the network router is connected to the Internet.
  • Page 252 Connect over WiFi. If you are using a WiFi-enabled computer or mobile device, check the WiFi connection between the computer or device and the access point/router. The access point/router’s default SSID is NETGEAR-1 and the default passphrase is sharedsecret. • Make sure that you are using the correct login information.
  • Page 253: Access Point Mode: You Cannot Log In To The Access Point/Router

    Connect over WiFi. If you are using a WiFi-enabled computer or mobile device, check the WiFi connection between the computer or device and the access point/router. The access point/router’s default SSID is NETGEAR-1 and the default passphrase is sharedsecret. Note: Connect over Ethernet to the same network. After you completed the initial...
  • Page 254: Router Mode: You Cannot Access The Internet

    AC2000 802.11ac Wireless Access Point/Router WAC124 • Make sure that the IP address of your computer or mobile device is on the correct LAN subnet. Most computers and mobile devices function as DHCP clients. If your computer or mobile device does not, enable its DHCP client so that is can obtain an IP address automatically using DHCP.
  • Page 255 If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 256 AC2000 802.11ac Wireless Access Point/Router WAC124 If the access point/router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your ISP might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.
  • Page 257: Router Mode: Check Or Manually Start The Pppoe Connection.257

    If you do not know the IP address, see Find the IP address of the access point/router on page 29. The NETGEAR Business page displays. You are prompted to sign in with your NETGEAR account. If the access point/router is not connected to the Internet, you are prompted to sign in with the local login credentials (see Log in to the access point/router when it is not connected to the Internet on page 27).
  • Page 258: Troubleshoot Internet Browsing

    AC2000 802.11ac Wireless Access Point/Router WAC124 Troubleshoot Internet browsing If the access point/router can obtain an IP address but your computer or mobile device is unable to load any web pages from the Internet, check the following: • If the access point/router is in router mode and you can log in to the access point/router’s local browser interface but you cannot get an Internet connection, check if the access point/router can obtain an IP address from your ISP (see ) •...
  • Page 259: Changes Are Not Saved

    AC2000 802.11ac Wireless Access Point/Router WAC124 default SSID is NETGEAR-1 and default WiFi pasphrase is sharedsecret. This information is also on the access point/router label (see Access point/router label on page 15). • Does the WiFi device that you are using find your WiFi network? If not, check the WiFi LED on the top of the access point/router.
  • Page 260: Troubleshoot Your Network Using The Ping Utility Of Your Computer

    AC2000 802.11ac Wireless Access Point/Router WAC124 Troubleshoot your network using the ping utility of your computer Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network using the ping utility in your computer.
  • Page 261: Router Mode: Test The Path From Your Computer To A Remote Device

    AC2000 802.11ac Wireless Access Point/Router WAC124 Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. Verify that the IP addresses and LAN subnet for the access point/router and your computer are correct. For more information, see Check the DHCP network settings of your computer or mobile device on page 248.
  • Page 262: Appendix A Factory Default Settings And Technical Specifications

    Factory Default Settings and Technical Specifications This appendix includes the following sections: • Factory default settings • Technical specifications...
  • Page 263: Factory Default Settings

    DHCP server in your network, the IP address is 192.168.0.100. SSO login NETGEAR registered email address and password The initial log-in requires SSO and a NETGEAR account. Local login user name admin (case-sensitive, nonconfigurable) This user name applies only if the access point/router is not connected to the Internet.
  • Page 264 AC2000 802.11ac Wireless Access Point/Router WAC124 Table 3. WAC124 access point/router factory default settings (Continued) Feature Default Setting Country/region North America: United States Europe: Europe Other continents: Varies by region Channel Auto. The available channels depend on the region. WiFi throughput mode Up to 300 Mbps at 2.4 GHz Up to 1733 Mbps at 5 GHz Throughput can vary.
  • Page 265: Technical Specifications

    Disabled in router mode (does not apply to access point mode) Technical specifications The following table shows the technical specifications of the access point/router. For more information, see the product data sheet, which you can download by visiting netgear.com/support/download/. Table 4. Specifications of the WAC124 access point/router Feature Description Power adapter 12V, 1.5A (18W)
  • Page 266 AC2000 802.11ac Wireless Access Point/Router WAC124 Table 4. Specifications of the WAC124 access point/router (Continued) Feature Description Weight 0.831 lb (377 g) Operating temperature 32º to 104ºF (0° to 40°C) Operating humidity 10 to 90% maximum relative humidity, noncondensing Storage temperature –20º...
  • Page 267: Appendix B Position And Wall-Mount The Access Point/Router

    Position and Wall-Mount the Access Point/Router This appendix includes the following sections: • Position the access point/router • Wall-mount the access point/router...
  • Page 268: Position The Access Point/Router

    AC2000 802.11ac Wireless Access Point/Router WAC124 Position the access point/router Before you install the access point/router, consider how you will position the access point/router. The access point/router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your access point/router.
  • Page 269: Wall-Mount The Access Point/Router

    AC2000 802.11ac Wireless Access Point/Router WAC124 If you are using adjacent access points, consider to use different radio frequency channels to reduce interference (see Change the channel for a radio on page 217). Wall-mount the access point/router Wall-mounting holes are on the bottom of the access point/router. The distance between the holes is 4.13 in.

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