NETGEAR WAC510 User Manual
  1. Manuals
  2. Brands
  3. NETGEAR Manuals
  4. Wireless Access Point
  5. WAC510
  6. User manual

NETGEAR WAC510 User Manual

Insight managed smart cloud wireless access point
Hide thumbs Also See for WAC510:
Table of Contents

Advertisement

Quick Links

See also: Installation , Installation Manual
User Manual
Insight Managed Smart Cloud
Wireless Access Point
Model WAC510
August 2019
202-11840-06
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

Advertisement

Table of Contents
loading

Related Manuals for NETGEAR WAC510

Summary of Contents for NETGEAR WAC510

  • Page 1 User Manual Insight Managed Smart Cloud Wireless Access Point Model WAC510 NETGEAR, Inc. August 2019 350 E. Plumeria Drive 202-11840-06 San Jose, CA 95134, USA...
  • Page 2 Do not use this device outdoors. If you connect cables or devices that are outdoors to this device, see http://kb.netgear.com/000057103 for safety and warranty information. Trademarks © NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

  • Page 3: Table Of Contents

    202-11840-05 February 2019 We published the manual in a new style and added About NETGEAR Insight on page 13. We made major changes to the following sections: Connect over WiFi using a WiFi-enabled computer or mobile device on page 29...
  • Page 4 We made other minor changes and corrections throughout the manual. 202-11840-03 February 2018 We added Connect over the Internet using the NETGEAR Insight Cloud portal on page 27, and, throughout the manual, information about the NETGEAR Insight Cloud portal. We made major changes to the following sections:...
  • Page 5 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Publication Publish Date Comments Part Number 202-11840-02 December We added or made major changes to the following sections: 2017 Set up an open or secure WiFi network on page 45...
  • Page 6 April 2017 We made major changes to the following sections: Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26 Connect over WiFi using a WiFi-enabled computer or mobile device on page 29...
  • Page 7 Set up the access point with a connection to your Internet modem....................24 Connect to the access point for initial configuration.....25 Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device..............26 Connect over the Internet using the NETGEAR Insight Cloud portal....................27...
  • Page 8 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Remove a WiFi network..............54 Enable or disable client isolation for a WiFi network....55 Hide or broadcast the SSID for a WiFi network......56 Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management............57...
  • Page 9 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Remove a user account...............120 Manage neighbor AP detection.............120 Enable neighbor access point detection and move access points to the Known AP List..............121 Import an existing neighbor access point list in the Known AP List....................123...
  • Page 10 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Change the system name..............165 Specify a custom NTP server............166 Set the time zone................168 Manage the syslog settings.............169 Manage the firmware of the access point........170 Check for new firmware and upgrade the access point..170 Manually download firmware and upgrade the access point.171...
  • Page 11 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 2.4G or 5G WLAN LED is off............221 WAN PoE LED or LAN LED is off while a device is connected.221 Troubleshoot the WiFi connectivity..........222 Troubleshoot Internet browsing.............222 You cannot log in to the access point over a LAN connection..223 Changes are not saved..............224...

  • Page 12: Chapter 1 Hardware Overview Of The Access Point

    Hardware Overview of the Access Point The NETGEAR Insight Managed Smart Cloud Wireless Access Point (WAC510) 802.11 Wave 2 AC1300, in this manual referred to as the access point, supports dual-band concurrent operation at 2.4 GHz and 5 GHz with a combined throughput of 1300 Mbps (400 Mbps at 2.4 GHz and 867 Mbps at 5 GHz).

  • Page 13: About Netgear Insight

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual About NETGEAR Insight The access point supports the NETGEAR Insight app, which lets you set up and manage the access point from your iOS or Android mobile device and connects to the Insight cloud-based management platform.

  • Page 14: Top Panel With Leds

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Top panel with LEDs The LEDs that provide the status of the access point are located on the top panel of the access point. Figure 1. Top panel with LEDs Table 1.

  • Page 15: Back Panel

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Table 1. LED descriptions (Continued) Description WAN PoE LED Off. Either no powered-on Ethernet device is connected to the WAN PoE port, or, if a powered-on Ethernet device is connected, no Ethernet link is detected.

  • Page 16: Product Label

    If you added the access point to a NETGEAR Insight network location, you must first use the Insight app or Insight Cloud portal to remove the access point from your Insight network location before the factory default settings function of the Reset button is available.

  • Page 17: Safety Instructions And Warnings

    Any device that is located outdoors and connected to this product must be properly grounded and surge protected. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.
  • Page 18 • Depending on your device, use only a supplied power adapter or approved power cable: If your device uses a power adapter: If you were not provided with a power adapter, contact your local NETGEAR reseller. The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.
  • Page 19 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual The power cable must be rated for the product and for the voltage and current marked on the product electrical ratings label. The voltage and current rating of the cable must be greater than the ratings marked on the product.

  • Page 20: Configuration

    Install the Access Point in Your Network and Access It for Initial Configuration This chapter describes how you can install and access the access point in your network. The chapter contains the following sections: • Position your access point • Set up and connect the access point to your network or Internet modem •...

  • Page 21: Position Your Access Point

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Position your access point Before you install your access point as described in the mounting installation guide, consider how you will position the access point. The access point lets you access your network anywhere within the operating range of your WiFi network.

  • Page 22: Set Up And Connect The Access Point To Your Network Or Internet Modem

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual If you are using adjacent access points, use different radio frequency channels to reduce interference. Set up and connect the access point to your network or Internet modem The access point can function in AP system mode as a WiFi access point in your existing network or in Router system mode as both a WiFi access point and router connected to your DSL or cable Internet modem.

  • Page 23: Set Up The Access Point With A Non-Poe Network Connection

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual To set up the access point with a PoE connection to your network: 1. Connect an Ethernet cable to the WAN PoE port on the access point. Note: Do not use the LAN port for a connection to the PoE switch.

  • Page 24: Set Up The Access Point With A Connection To Your Internet Modem

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 3. Connect the power adapter to the access point and plug it into an electrical outlet. The Power LED lights solid amber. After about one minute, if the access point is connected to a DHCP server, the Power LED turns solid green and the access point is ready for you to perform the initial configuration.

  • Page 25: Connect To The Access Point For Initial Configuration

    After you set up the access point, you can use several methods to connect to it for initial configuration. You can connect to the access point by using the NETGEAR Insight app on an iOS or Android mobile device, by accessing the Insight Cloud portal, or by using the local browser interface.

  • Page 26: Connect Over Wifi Using A Wifi-Enabled Computer Or Mobile Device

    Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device You can install the NETGEAR Insight app on an iOS or Android mobile device and set up the access point (and perform many other tasks as well).

  • Page 27: Connect Over The Internet Using The Netgear Insight Cloud Portal

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual To connect to the access point over WiFi using an iOS or Android mobile device: 1. On your iOS or Android mobile device, go to the app store, search for NETGEAR Insight, and download the Insight app.
  • Page 28 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual IMPORTANT: If you add the access point to a NETGEAR Insight network location and manage the access point through the Insight app or Insight Cloud portal, the admin password for the access point changes. That is, after you add the access point to an Insight network location, the Insight network password for that location replaces the admin password.

  • Page 29: Connect Over Wifi Using A Wifi-Enabled Computer Or Mobile Device

    This section describes how to connect to the access point for the first time over WiFi using a WiFi-enabled computer or mobile device (without using the NETGEAR Insight app). To connect to the access point over WiFi using a WiFi-enabled computer or mobile device: 1.
  • Page 30 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual • Microsoft Edge. If Microsoft Edge displays a There is a problem with this website’s security certificate message or a similar warning, select Details > Go on to the webpage and install a security certificate.
  • Page 31 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Setting Description Country/Region From the menu, select the country and region in which the access point is operating. Note: Make sure that the country is set to the location where the device is operating. You are responsible for complying with the local, regional, and national regulations that are set for channels, power levels, and frequency ranges.
  • Page 32 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description Authentication From the menu, select one of the following authentication types for the WiFi network: • Open. Authentication is not required and data encryption is not supported. This setting does not provide any security and is not appropriate for most situations.

  • Page 33: Connect Over Ethernet Using A Computer Connected To The Same Network

    1. To determine the IP address that the DHCP server assigned to the access point, access the DHCP server or use an IP network scanner. Note: You can also the NETGEAR Insight app to discover the IP address that is assgined to the access point. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26.
  • Page 34 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual • Microsoft Edge. If Microsoft Edge displays a There is a problem with this website’s security certificate message or a similar warning, select Details > Go on to the webpage and install a security certificate.
  • Page 35 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Setting Description Country/Region From the menu, select the country and region in which the access point is operating. Note: Make sure that the country is set to the location where the device is operating. You are responsible for complying with the local, regional, and national regulations that are set for channels, power levels, and frequency ranges.
  • Page 36 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description Authentication From the menu, select one of the following authentication types for the WiFi network: • Open. Authentication is not required and data encryption is not supported. This setting does not provide any security and is not appropriate for most situations.

  • Page 37: Connect Over Ethernet Using A Directly Connected Computer

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 7. If the Dashboard does not display automatically, do the following: a. Take one of the following actions: • If you assigned a static IP address to the access point, enter that IP address in the address bar of the web browser.
  • Page 38 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 3. Use an Ethernet cable to connect your computer to a LAN port on the access point. 4. On the computer, open a web browser and enter 192.168.0.100 in the address bar.
  • Page 39 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 6. Select the Web-browser radio button. Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window opens.
  • Page 40 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description AP Name As an option, enter a new system name for the access point. The name must contain alphanumeric characters, must contain at least one alphabetical character, cannot be longer than 15 characters, and can contain hyphens but cannot start or end with a hyphen.

  • Page 41: Log In To The Access Point After Initial Setup

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual If you changed the default country, the access point restarts. 9. After a few minutes, if the login window does not open automatically, enter 192.168.0.100 in the address bar of your browser.
  • Page 42 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 43 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual The Dashboard page displays various panes that let you see the status of your access point at a glance. For more information about the Dashboard page and its various panes, see Monitor the Access Point and the Network on page 188.

  • Page 44: Chapter 3 Manage The Basic Wifi And Radio Features

    Manage the Basic WiFi and Radio Features This chapter describes how you can manage the basic WiFi and radio settings of the access point. For information about the advanced WiFi and radio settings, see Manage the Advanced WiFi and Radio Features on page 90. Tip: If you want to change the settings of the access point’s WiFi network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.

  • Page 45: Set Up An Open Or Secure Wifi Network

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Set up and manage WiFi networks The access point supports eight WiFi networks (four in the 2.4 GHz radio band and four in the 5 GHz radio band), each with its own unique WiFi settings. The following sections describe how you can set up and manage WiFi networks on the access point: •...
  • Page 46 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 47 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Setting Description Wireless Network The SSID is the WiFi network name of the VAP. Enter a name for the SSID with a maximum Name (SSID) of 32 characters. You can use a combination of alphanumeric and special characters, except for quotation marks (") and a backslash (\).
  • Page 48 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description WPA2 Personal This mixed mode security, which is the same as WPA-PSK / WPA2-PSK, enables WiFi Mixed devices that support either WPA or WPA2 to join the VAP. This option uses TKIP and AES encryption.
  • Page 49 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual For each SSID and each day (from 12:00 a.m. to 11:59 p.m.), you can create three schedules to disable the VAP. 9. Optionally, enable 802.11w Protected Management Frames (PMF), select a single radio band only, enable band steering with 802.11k radio resource management...
  • Page 50 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 11. Configure the client isolation and URL tracking settings as described in the following table. Setting Description Client Isolation By default, client isolation is disabled for the VAP. To block communication between WiFi clients that are associated with the same SSID or different SSIDs on the access point, select the Enable radio button.

  • Page 51: View Or Change The Settings Of A Wifi Network

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 52: Disable Or Enable A Wifi Network Or Set Up A Wifi Activity Schedule

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual The page that displays lets you select an SSID. 5. Click the > button to the left the SSID. The settings for the selected SSID display. 6. Change the settings of the WiFi network as needed.
  • Page 53 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 54: Remove A Wifi Network

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 55: Enable Or Disable Client Isolation For A Wifi Network

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 56: Hide Or Broadcast The Ssid For A Wifi Network

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 57: Enable Or Disable Band Steering With 802.11K Rrm And 802.11V Wifi Network Management

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual • Yes. The SSID is broadcast for the WiFi network. 7. Click the Apply button. Your settings are saved. Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management Band steering lets the access point identify the WiFi devices that are dual-band capable and steer those devices to the 2.4 GHz or 5 GHz band of a WiFi network (SSID or VAP).

  • Page 58: Change The Vlan Id For A Wifi Network

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 59: Enable Or Disable Pmf For A Wifi Network

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 60: Enable Or Disable Url Tracking For A Wifi Network

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 61: Select A Mac Acl For A Wifi Network

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 62 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 63: Set Bandwidth Rate Limits For A Wifi Network

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 64: Set Up And Manage Captive Portals For Wifi Networks

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 5. Click the > button to the left the SSID. The settings for the selected SSID display. 6. Click the > Advanced tab. The page expands. 7. Select the Rate Limit check box.

  • Page 65: Set Up A Click-Through Captive Portal For A Wifi Network

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 66 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 8. Specify the click-through settings as described in the following table. Setting Description Session Timeout (in Enter the time after which a WiFi session is terminated and a user must log in again.

  • Page 67: Set Up An External Captive Portal For A Wifi Network

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description JPEG/JPG Image (Max To customize the image that is displayed on the captive portal login page, click the 500KB) Browse button and navigate to and select an image. If you do not customize the image, the default image displays on the captive portal login page.
  • Page 68 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 69 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 8. Click the External Captive Portal radio button. 9. Specify the external captive portal settings as described in the following table. Manage the Basic WiFi and User Manual Radio Features...
  • Page 70 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Setting Description Splash Page URL Enter the URL that is provided by the vendor. This URL redirects a user to the splash page on the website that hosts the captive portal.

  • Page 71: Register And Configure Facebook Wi-Fi For The Access Point

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description Allow HTTPS Select one of the following radio buttons: • Enable. Before authentication occurs, secure HTTP (HTTPS) traffic is allowed to pass through. • Disable. This is the default setting. HTTPS traffic is allowed only after authentication occurs.
  • Page 72 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 73: Set Up A Facebook Wi-Fi Captive Portal For A Wifi Network

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 9. From the Select a Page menu, select the Facebook business page. 10. Select one of the following bypass mode options: • To allow customers to skip check-in, select the Skip check-in link radio button.
  • Page 74 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 75: Unregister The Access Point From Facebook Wi-Fi

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 76: Manage The Basic Radio Features

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 6. Click the Apply button. Your settings are saved. 7. Go to the Facebook business page and log in to your account. 8. Select the check box for the access point’s entry.
  • Page 77 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 78 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Setting Description Turn Radio On By default, the Turn Radio On check box is selected and the radio broadcasts. Turning off a radio disables WiFi access for the band, which can be helpful during configuration, network tuning, or troubleshooting.
  • Page 79 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description Channel Width From the menu, select the channel width for the radio. Use the following guidelines: • A wider channel improves the performance. • The 802.11n specification allows a 40 MHz–wide channel in addition to the legacy 20 MHz channel that is available with other modes.

  • Page 80: Turn A Radio On Or Off

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 81: Change The Wifi Mode For A Radio

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 82: Change The Mcs Index And Data Rate For A Radio

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual of 802.11n clients is limited to the maximum speed that is supported by 802.11g (about 54 Mbps). 11ng. 802.11n, 802.11g, and 802.11b WiFi clients can connect to the access point. This is the default setting.

  • Page 83: Change The Channel Width For A Radio

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 84 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 85: Change The Output Power For A Radio

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 86: Change The Guard Interval For A Radio

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 87: Change The Channel For A Radio

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 88: Manage Quality Of Service For A Wifi Radio

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 89 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 5. Enable or disable the following features for a radio by selecting the applicable Enable or Disable radio buttons: • Wi-Fi Multimedia (WMM). WiFi Multimedia (WMM) is a subset of the 802.11e standard.

  • Page 90: Chapter 4 Manage The Advanced Wifi And Radio Features

    Manage the Advanced WiFi and Radio Features This chapter describes how you can manage the advanced WiFi and radio features of the access point. For information about the basic WiFi and radio settings, see Manage the Basic WiFi and Radio Features on page 44. Tip: If you want to change the settings of the access point’s WiFi network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.

  • Page 91: Manage The Advanced Radio Features

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 92 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 4. Select Management > Configuration > Wireless > Advanced. 5. Configure the settings as described in the following table. The descriptions in the table apply to both radios. You can specify the radio settings for the 2.4 GHz and 5 GHz radios individually, but the 802.11n 256 QAM feature...
  • Page 93 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description Beacon Interval Enter an interval between 100 ms and 300 ms for each beacon transmission, which (100-300) allows the radio to synchronize the WiFi network. The default is 100 ms.

  • Page 94: Manage The Maximum Number Of Clients For A Radio

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description MU-MIMO By default, the MU-MIMO Enable radio button is selected and multiuser MIMO (MU-MIMO) is enabled. To disable MU-MIMO, select the MU-MIMO Disable radio button. 802.11ac Wave 2 supports MU-MIMO, which enables multiple users to receive data from the access point simultaneously using the same channel.

  • Page 95: Manage The Broadcast And Multicast Settings For A Radio

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 96 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 97: Manage Load Balancing For The Radios

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 98: Set A Data Volume Limit For The Access Point

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 4. Select Management > Configuration > Wireless > Advanced > Load Balancing. 5. To enable load balancing for the radios, select the Load Balancing Mode Enable radio button. By default, load balancing is disabled.
  • Page 99 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 100 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 4. Select Management > Configuration > Wireless > Advanced > Data Volume Limit. The Data Volume Limit page displays. 5. Select the Data Volume Limit check box. 6. In the Data Volume Limit Setup section, specify the following settings, which apply to SSIDs collectively, whether or not you set a data volume limit for an SSID in Step a.
  • Page 101 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 7. In the SSID Profiles section, specify the following settings for any individual SSID for which you want to set a percentage of the total monthly data volume limit: a. No Data Volume Limit. To specify that the data volume limit applies to the SSID, clear the No Data Volume Limit check box for the SSID.

  • Page 102: Set Up A Wifi Bridge Between Access Points

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 8. In the Data Volume Limit Policy on SSID Profile section, specify the following settings that apply to each individual SSID for which you set a profile data volume limit in Step 7: a.
  • Page 103 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual The following figure shows a WiFi repeating scenario with a WiFi base station on the left side and a single WiFi repeater on the right side. Figure 8. WiFi bridge configuration between two access points To use a WiFi bridge, you cannot use the auto channel feature for the access point and the SSID broadcast must be enabled.
  • Page 104 • All LAN devices (wired and WiFi computers) are configured to operate in the same LAN network address range as the access points. Note: If you are using the access point as the base station with a non-NETGEAR access point as a repeater, you might need to change more configuration settings. In particular, you might need to disable the DHCP server function on the non-NETGEAR access point that is the repeater.
  • Page 105 The WiFi network name on which the WDS is established. The default name is Name (SSID) Netgear-WDS-x, in which x is the number of the WDS (1, 2, 3, or 4). Local MAC Address The MAC address of the local WDS radio interface, that is, the MAC address of the local radio on which the WDS is established.
  • Page 106 10. Configure the WiFi bridge settings on the access point at the other end of the WiFi bridge and restart that access point. If the device at the other end of the WiFi bridge is a NETGEAR model WAC505, WAC510, WAC540, or WAC564 access point, you do not need to restart it.

  • Page 107: Chapter 5 Manage Access And Security

    Manage Access and Security This chapter describes how you can manage access and security features and user accounts. The chapter includes the following sections: • Block specific URLs and keywords for Internet access • Manage local MAC access control lists •...

  • Page 108: Block Specific Urls And Keywords For Internet Access

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 109 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 5. Select the Enable radio button. 6. Compose the blacklist in the following ways: • Blocked URLs. To add a URL to the blacklist, type or copy the URL in the upper field (to the left of the upper Add button) and click the upper Add button.

  • Page 110: Manage Local Mac Access Control Lists

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Manage local MAC access control lists The access point supports eight local access control lists (ACLs) that are based on MAC addresses. Each local MAC ACL can contain a total number of 256 MAC addresses.
  • Page 111 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 112 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 5. Click the group name for the MAC ACL that you want to set up. The previous figure shows some examples. Devices in the Available Stations table are automatically detected by the access point and are common to all MAC ACLs, which allows you to add a device to more than one MAC ACL.
  • Page 113 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 8. Compose the ACL in the following way: • For an ACL for which you selected the Allow radio button in Step 7, do the following: To manually add a device to the Trusted Stations table, enter the MAC address in the format 00-00-00-00-00-00 in the field below the Trusted Stations table, and click the Add button.

  • Page 114: Import An Existing Mac Access Control List

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 115 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 4. Select Management > Configuration > Security > MAC ACL. 5. Click the group name for the MAC ACL that you want to set up. The previous figure shows some examples. Devices in the Available Stations table are automatically detected by the access point and are common to all MAC ACLs, which allows you to add a device to more than one MAC ACL.
  • Page 116 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 9. Import and compose the ACL in the following way: • For an ACL for which you selected the Allow radio button in Step 7, do the following: a. Replace or merge the MAC addresses in the import list with the MAC...

  • Page 117: Manage User Accounts

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 10. Click the Apply button. Your settings are saved. For information about manually adding MAC addresses to those in the Trusted Stations table or Untrusted Stations table, see Manually set up a MAC access control List on page 110.
  • Page 118 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 119: Change The Settings For A User Account

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 120: Remove A User Account

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 121: Enable Neighbor Access Point Detection And Move Access Points To The Known Ap List

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual If you enable neighbor AP detection, the access point continuously scans the WiFi network, collects information about all access points on the channels, and maintains a list of access points it detects in the area. Initially all detected access points are displayed in the Unknown AP List.
  • Page 122 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 123: Import An Existing Neighbor Access Point List In The Known Ap List

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 9. To move access points from the Unknown AP List to the Known AP List, do the following: a. Click the Unknown AP List tab. b. If no access points display, click the Refresh button.
  • Page 124 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 125 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 5. Click the > button to the left of the radio band. 6. To download a sample of an AP list in the format that is required for importing in the Known AP List, click the Download Sample link.

  • Page 126: Set Up Radius Servers

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 127 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 4. Select Management > Configuration > Security > RADIUS Settings. 5. For each RADIUS server that you want to set up, configure the following settings: • IPv4 Address. Enter the IPv4 address of the RADIUS server. The access point must be able to reach this IP address.

  • Page 128: Chapter 6 Manage The Local Area Network And Ip Settings

    Manage the Local Area Network and IP Settings This chapter describes how you can manage the local area network (LAN) and IP settings of the access point. The chapter includes the following sections: • Disable the DHCP client and configure a LAN or WAN IP address •...

  • Page 129: Disable The Dhcp Client And Configure A Lan Or Wan Ip Address

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Disable the DHCP client and configure a LAN or WAN IP address By default, the DHCP client of the access point is enabled and the access point receives an IP address from a DHCP server in your network.
  • Page 130 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 131: Router Mode: Disable The Dhcp Client And Specify A Fixed Wan Ip Address

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 132: Router Mode: Specify Wan Point-To-Point Protocol Over Ethernet Settings

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 5. From the WAN Interface Type menu, select Static. The page also displays the WAN Interface field, which is fixed at WAN (Ethernet Port). 6. Specify the settings that are described in the following table.
  • Page 133 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 134 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 6. Specify the settings that are described in the following table. Setting Description User Name The user name that your ISP gave you for the PPPoE connection or that you personalized.

  • Page 135: Enable The Dhcp Client

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 136: Router Mode: Enable The Dhcp Client And Let The Access Point Obtain A Wan Ip Address

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 4. Select Management > Configuration > IP > LAN. 5. Select the Enable radio button. The fields are masked. 6. Click the Apply button. Your settings are saved. The access point restarts with the new IP settings. It might take a while before the access point receives its IP address setting from the DHCP server.
  • Page 137 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 138: Set The 802.1Q Vlan And Management Vlan

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Set the 802.1Q VLAN and management VLAN The 802.1Q VLAN protocol on the access point logically separates traffic on the same physical (wired) network. This protocol can work with tagged and untagged VLANs, as follows: •...
  • Page 139 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 140: Router Mode: Set The 802.1Q Vlan And Management Vlan.140

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 141 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 5. To change the 802.1Q VLAN, either clear or select the Untagged VLAN check box: • Untagged VLAN. By default, the Untagged VLAN check box is selected. The access point sends untagged frames from its Ethernet interface. Incoming untagged frames are assigned to the untagged VLAN.

  • Page 142: Ap Mode Only: Specify An Existing Domain Name

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 143: Enable Or Disable Spanning Tree Protocol

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 4. Select Management > Configuration > IP > LAN. 5. In the Fully Qualified Domain Name field, specify the FQDN. 6. Click the Apply button. Your settings are saved. The access point attempts to resolve the FDQN to an IP address.

  • Page 144: Enable Or Disable The Network Integrity Check Function

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 145: Enable Or Disable Igmp Snooping

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 146: Enable Or Disable Ethernet Lldp

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 147: Enable Or Disable Upnp

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 148: Router Mode Only: Manage Dhcp Servers

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 149: Manage The Default Dhcp Server

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 150 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 4. Select Management > Configuration > IP > LAN. The settings of the default DHCP server apply to the management VLAN, which, by default, is VLAN 1. For information about setting the 802.1Q VLAN and the management VLAN, see Set the 802.1Q VLAN and management VLAN on page 138.

  • Page 151: Add A Dhcp Server For A Wifi Network

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description Primary DNS The IP address of the primary Domain Name System (DNS) server that is used by your Internet modem. By default, the address is 8.8.8.8. Secondary DNS The IP address of the secondary DNS server that is used by your Internet modem.
  • Page 152 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 153: View Or Change The Settings For A Dhcp Server

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description Ending Address Enter the ending IP address of the DHCP IP address range. Subnet Mask Enter the subnet mask that is used for all IP addresses in the DHCP IP address range.

  • Page 154: Disable A Dhcp Server

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 155: Remove A Dhcp Server

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 156 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 157: Enable Or Disable Inter-Vlan Routing

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 158 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual If you did not create any VLANs, only the default VLAN (with ID 1) displays. • To disable inter-VLAN routing, select the Disable radio button. 6. Click the Apply button.

  • Page 159: Chapter 7 Manage And Maintain The Access Point

    This chapter describes how you can manage and maintain the access point. The chapter includes the following sections: • Change the management mode to NETGEAR Insight or Web-browser • Change the system mode to Router mode or AP mode • Change the country or region of operation •...

  • Page 160: Change The Management Mode To Netgear Insight Or Web-Browser

    • NETGEAR Insight mode. You can manage the access point remotely from a mobile device on which the NETGEAR Insight app is installed or, if you are an Insight Premium or Insight Pro subscriber, through the Insight Cloud portal. The NETGEAR Insight mode is the default setting.
  • Page 161 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 162: Change The System Mode To Router Mode Or Ap Mode

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 163: Change The Country Or Region Of Operation

    • It might not be legal to operate the access point in a country or region other than those listed in the menu. If your country or region is not listed in the menu, you must check with your local government agency or check the NETGEAR website for information about which channels you can use.

  • Page 164: Change The Admin User Account Password

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 165: Change The System Name

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 166: Specify A Custom Ntp Server

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 167 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 168: Set The Time Zone

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 169: Manage The Syslog Settings

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 170: Manage The Firmware Of The Access Point

    You can check to see if new firmware is available and upgrade the access point to the new firmware. You can also visit the NETGEAR support website, download the firmware manually to a local computer, and update the access point to the new firmware. If...

  • Page 171: Manually Download Firmware And Upgrade The Access Point.171

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 172 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 173: Revert To The Backup Firmware

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 8. Locate and select the firmware file on your computer by doing the following: a. Click the Browse button. b. Navigate to the firmware file. The filename ends in .tar.
  • Page 174 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 175: Use An Sftp Server To Upgrade The Access Point

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 176: Manage The Configuration File Of The Access Point

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual WARNING: To avoid the risk of corrupting the firmware, do not interrupt the upgrade. For example, do not close the browser, click a link, or load a new page. Do not turn off the access point. Wait until the access point finishes restarting and the Power LED remains solid green.
  • Page 177 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 178: Restore The Access Point Configuration

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 179: Reboot The Access Point From The Local Browser Interface

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 180: Schedule The Access Point To Reboot

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 181: Return The Access Point To Its Factory Default Settings

    You can use the Reset button to return the access point to its factory default settings. However, if you added the access point to a NETGEAR Insight network location, you must first use the Insight app or Insight Cloud portal to remove the access point from the Insight network location before the factory default settings function of the Reset button is available.

  • Page 182: Use The Local Browser Interface To Reset The Access Point

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual To reset the access point to factory default settings: 1. On the left side of the access point, locate the recessed Reset button. 2. Using a straightened paper clip, press and hold the Reset button for at least 10 seconds.

  • Page 183: Enable Or Disable Secure Shell

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 184: Enable Snmp And Manage The Snmp Settings

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 185 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 186: Manage The Leds

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 187 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual • Disable All LEDs. All LEDs are disabled. • Enable Power LED. All LEDs are disabled except for the Power LED. 6. Click the Apply button. Your settings are saved.

  • Page 188: Chapter 8 Monitor The Access Point And The Network

    Monitor the Access Point and the Network This chapter describes how you can monitor the access point and the network. The chapter includes the following sections: • View the access point Internet, IP, and system settings • View the WiFi radio settings •...

  • Page 189: View The Access Point Internet, Ip, And System Settings

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 190 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (If the page width on your device is narrow, these panes might be located elsewhere on the Dashboard.) • Connection Status Information pane. The Connection Status Information pane is in the top, left corner of the Dashboard (if the page width on your device is sufficient;...
  • Page 191 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual • IP Settings Information pane. The IP Settings Information pane is in the center of the Dashboard page (if the page width on your device is sufficient; otherwise, it might be elsewhere) and displays the following:...

  • Page 192: View The Wifi Radio Settings

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Country / Region. The country or region in which the access point operates or for which the access point is licensed. Current Firmware Version. The version of the firmware that is running on the access point.
  • Page 193 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 194 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 6. To view more detailed information, select Management > Monitoring > System. The page shows four sections: • System Information section. The following settings are displayed: System Name. The access point NetBIOS name.

  • Page 195: View Unknown And Known Neighbor Access Points

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Serial Number. The serial number of the access point. Current Time. The current system time of the access point. Uptime. The time since the access point was last restarted. • AP Interface Status. A green icon indicates that the interface is in use. A gray icon indicates that the interface is not in use.
  • Page 196 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 197: View Client Distribution, Connected Clients, And Client Trends

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 198 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual The Client Distribution pane shows the types of clients (Windows, Mac, iOS, Android, Linux, and other operating systems) and how these clients are distributed over the networks. (By default, the Network button is selected.) The Recent Clients pane shows the top 5 recently connected clients list.
  • Page 199 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 11. To view more information about currently connected WiFi and wired clients, select Management > Monitoring > Connected Clients. By default, the Wireless Clients tab is selected and the connected WiFi clients display.
  • Page 200 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 12. To view very detailed information about a WiFi client, do the following: a. Click the information icon to the left of the client. The Detailed Client Information page displays and shows the following information: •...

  • Page 201: View Wifi And Wan Traffic, Traffic Statistics, And Channel Utilization

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 202 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual By default, the Clients button is selected. 5. To view traffic information, do the following: a. Click the Traffic button. The graph shows the information for WAN (wired) traffic, total WiFi traffic, WiFi traffic for the 2.4 GHz radio, and WiFi traffic for the 5 GHz radio.

  • Page 203: View Or Download Tracked Urls

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 204 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 4. Select Management > Monitoring > URL Tracking. By default, the table shows the URLs that were accessed, each with the MAC address of the WiFi client that accessed the URL, the associated SSID, and the number of times that the WiFi client accessed the URL.

  • Page 205: View, Save, Download, Or Clear The Logs

    You can view and manage the activity logs of the access point. You can also download a detailed log file. Note: If the access point functions in the NETGEAR Insight management mode, you can also view and manage the cloud activity logs, which show the connection of the access point to the Insight cloud-based management platform.
  • Page 206 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 207: View A Wifi Bridge Connection

    The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight app or Insight Cloud portal, enter the Insight network password for that location.

  • Page 208: View The Data Volume Consumption

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26). The Dashboard page displays. 4. Select Management > Monitoring > Wireless Bridge. 5. To view the function, MAC address, and IP address of an access point, point to the access point.

  • Page 209: View Alarms And Notifications

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual The Dashboard page displays. 4. Select Management > Monitoring > Data Volume Limit. At the top, the page states the start date and time of the data volume counter, the current date and time, and the total volume that is left in relation to the data volume limit that you set.
  • Page 210 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 211: Chapter 9 Diagnostics And Troubleshooting

    Diagnostics and Troubleshooting This chapter describes how you can capture WiFi packets and troubleshoot the access point and network. The chapter includes the following sections: • Capture WiFi and Ethernet packets • Perform a ping test • Check the Internet speed •...

  • Page 212: Capture Wifi And Ethernet Packets

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).
  • Page 213 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual 4. Select Management > Diagnostics > Packet Capture. 5. Specify the settings that are described in the following table. Setting Description Capture Interface From the Capture Interface menu, select one of the following interfaces on which packets must be captured: •...

  • Page 214: Perform A Ping Test

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual (Continued) Setting Description Client Filter MAC If you select the Client Filter check box, enter the client’s MAC address to capture Address the packets only for the specific client on the selected interface.
  • Page 215 Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 216: Check The Internet Speed

    Insight app or Insight Cloud portal, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight App on an iOS or Android mobile device on page 26).

  • Page 217: Quick Tips For Troubleshooting

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Quick tips for troubleshooting If your network is unresponsive or does not function normally, restart your network: 1. Unplug the Ethernet cable from the access point to your network switch or Internet modem.

  • Page 218: Troubleshoot With The Leds

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual If you cannot connect over an Ethernet cable to the access point, try the following: • Make sure that the Ethernet cables are securely plugged in. • Make sure that your network includes a DHCP server that can issue an IP address to the access point or, if your access point requires a fixed (static) IP address, that the IP address and subnet are correct.

  • Page 219: Power Led Is Off

    • Make sure that you are using the NETGEAR 12V, 2.5A power adapter for this product. If the error persists, a hardware problem might exist. For recovery instructions or help with a hardware problem, contact technical support at netgear.com/support.

  • Page 220: Power Led Is Blinking Amber Continuously

    If the access point functions in the PC Web-browser mode, the Insight LED is off. This is normal LED behavior. If the access point functions in the NETGEAR Insight App mode but the Insight LED is off, do the following: 1.

  • Page 221: 2.4G Or 5G Wlan Led Is Off

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual If you use a power adapter with the access point, disconnect and reconnect the power adapter and wait five minutes to see if the Insight LED lights solid blue. 6. Use the Reset button to return the access point to its factory default settings.

  • Page 222: Troubleshoot The Wifi Connectivity

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Troubleshoot the WiFi connectivity If you are experiencing trouble connecting over WiFi to the access point, try to isolate the problem: • Make sure that the WiFi settings in your WiFi device and access point match exactly.

  • Page 223: You Cannot Log In To The Access Point Over A Lan Connection

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual If you manually entered a DNS address when you set up the access point (that is, the access point uses static IP address settings), reboot your computer and verify the DNS address. Alternatively, you can configure your computer manually with DNS addresses, as described in your operating system documentation.

  • Page 224: Changes Are Not Saved

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Changes are not saved If you are logged in to the access point’s local browser interface and the access point does not save the changes that you make on a page, do the following: •...

  • Page 225: Troubleshoot Your Network Using The Ping Utility

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual if you enter the wrong password twice but enter the correct password at the third login attempt, the two failed login attempts are erased from memory after 30 minutes. • If the number of failed login attempts is larger than the number of allowed retry attempts, the counter for failed login attempts is reset after 24 hours.

  • Page 226: Test The Path From Your Computer To A Remote Device

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual If the path is not functioning correctly, one of the following problems might be occurring: • Wrong physical connections For a wired connection, make sure that the numbered LAN LED is lit for the port to which you are connected.

  • Page 227: Appendix A Factory Default Settings And Technical Specifications

    Factory Default Settings and Technical Specifications This appendix includes the following sections: • Factory default settings • Technical specifications...

  • Page 228: Factory Default Settings

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Factory default settings You can reset the access point to the factory default settings, which are shown in the following table. For more information about resetting the access point to its factory settings, see Return the access point to its factory default settings on page 181.
  • Page 229 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Table 3. Factory default settings (Continued) Feature Default Setting Security WPA2 Personal (which is WPA2-PSK) WiFi password (network key): sharedsecret RF channel Auto. The available channels depend on the region.
  • Page 230 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Table 3. Factory default settings (Continued) Feature Default Setting Wi-Fi Multimedia (WMM) Enabled WMM powersave Enabled Advanced WiFi settings for all WiFi networks (SSIDs or VAPs) Number of WiFi clients...

  • Page 231: Technical Specifications

    Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Technical specifications The following table shows the technical specifications of the access point. Table 4. Technical specifications Feature Description Supported WiFi radio 2.4 GHz band: 802.11ng, 801.11bg, and 802.11b frequencies and WiFi 5 GHz band: 802.11ac, 802.11na, and 802.11a...
  • Page 232 Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual Table 4. Technical specifications (Continued) Feature Description Hardware interfaces One WAN PoE port and one regular (non-PoE) LAN port, both of which are 10/100/1000BASE-T RJ-45 ports with Auto Uplink (Auto MDI-X).

This manual is also suitable for:

Wac540

Table of Contents