Calls
Procedure
Step 1
Connect your headset to your phone.
Step 2
Make sure that the Headset button
Step 3
When your phone automatically answers the incoming call, just talk to the caller using your headset.
If you don't want to use your headset anymore, press the Headset button to turn it off, and use the handset or
speakerphone instead.
Trace a Suspicious Call
If you receive unwanted or harassing calls, use malicious call identification (MCID) to alert your administrator.
Your phone sends a silent notification message to your administrator with information about the call.
Procedure
Press MCID.
Mute Your Audio
Procedure
Step 1
Press Mute
Step 2
Press Mute again to turn mute off.
Hold Calls
You can put an active call on hold and then resume the call when you're ready.
Put a Call on Hold
Procedure
Step 1
Press Hold
Step 2
To resume a call from hold, press Hold again.
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Trace a Suspicious Call
Cisco IP Phone 7800 Series User Guide
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