Transfer Calls; Transfer A Call To Another Person; Consult Before You Complete A Transfer - Cisco 7811 User Manual

Calls
Procedure
Step 1 Press Forward all on any idle line from which you want to forward all calls.
Step 2 Enter the call forward target number exactly as you would dial it from your phone, or select an entry from
your list of recent calls.
Related Topics
Self Care Portal, on page 5

Transfer Calls

You can transfer an active call to another person.

Transfer a Call to Another Person

When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before removing yourself from the call. If you don't want
to talk, then transfer the call without waiting for the other person to answer.
You can also swap between both callers to consult with them individually before removing yourself from the
call.
Procedure
Step 1
From a call that is not on hold, press Transfer
Step 2 Enter the other person's phone number.
Step 3 (Optional) Wait for the other person to answer the call.
Step 4
Press Transfer again.

Consult Before You Complete a Transfer

Before you transfer a call, you can talk to the person that you're transferring the call to. You can also swap
between that call and the call that you're transferring, before you complete the transfer.
Before You Begin
You have an active call that needs to be transferred.
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Cisco IP Phone 7800 Series User Guide

Transfer Calls

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