Mute Phone; Hold Calls; Swap Between Active And Held Calls - Cisco 8811 User Manual

Basic Operations
Depending on how your voicemail system is set up, you may be able to press Messages to forward all calls
to voicemail.
Visual confirmation displays for a few seconds to confirm the number to which your calls will be forwarded.
Step 3
To verify that your calls are forwarded, look for:
• A Forward All
• The forwarding information in the header.
Step 4 To cancel call forwarding, press Forward Off.

Mute Phone

Mute allows you to block audio input for your handset, headset, and speakerphone, so that you can hear other
parties on the call but they cannot hear you.
Procedure
Step 1
Press Mute
Step 2 Press Mute again to turn Mute off.

Hold Calls

Hold allows you to put an active call into a held state. Your phone allows one active call at a time; other calls
are put on hold. Hold works with your phone handset as well as with USB headsets.
Procedure
While on an active call, press Hold.

Swap Between Active and Held Calls

Use the line buttons to swap between held and connected calls.
Procedure
If you have a held call and an active call, press the line button for the held call to resume that call and place
the other call on hold automatically.
icon in the line label.
to turn Mute on.
Cisco IP Phone 8811, 8841, 8851, 8851NR, and 8861 User Guide for Cisco Unified Communications Manager 10.5

Mute Phone

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