Mute; Mute Your Phone; Plus Dialing - Cisco 6901 User Giude

• Preemption is the process of ending an existing, lower-priority call while accepting a
higher-priority call that is sent to your phone.
If you want to choose a priority (precedence) level for an outgoing call, contact your system
administrator for a list of corresponding precedence numbers for calls.
If you want to make a priority call, enter the MLPP access number (provided by your system
administrator) followed by the phone number.
If you hear a special ring (faster than usual) or special call-waiting tone, you are receiving a priority
call.
If you want to accept a higher-priority call, answer the call as usual. If necessary, end an active call
first.
If you hear a continuous tone interrupting your call, you or the other party are receiving a call that
must preempt the current call. Hang up immediately to allow the higher-priority call to ring through.
When you make or receive an MLPP-enabled call, you hear special ringtones and call-waiting tones
that differ from the standard tones.
If you enter an invalid MLPP access number, a verbal announcement alerts you to the error.
An MLPP-enabled call retains its priority and preemptive status when you:
• Put the call on hold
• Transfer the call
• Add the call to a three-way conference
• Answer the call using PickUp

Mute

(Cisco Unified IP Phone 6911 only)
Mute allows you to block audio input for your handset and speakerphone, so that you can hear other
parties on the call but they cannot hear you.

Mute Your Phone

(Cisco Unified IP Phone 6911 only)
1. Press the Mute button
2. Press the Mute button again to turn Mute off.

Plus Dialing

Plus Dialing allows you to press and hold the "*" key for at least 1 second to add a plus "+" sign as
the first digit in a phone number for international dialing. It applies only for off-hook dialing.
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to turn Mute on.
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