Product Support Tools - Pst; Ra331, Ra332, And Ra333 Troubleshooting; Mains Indicator Does Not Light Up; Ready Indicator Does Not Light Up - GE RPV311 Technical Manual

Chapter 16 – Maintenance and Troubleshooting
4

Product Support Tools - PST

5

RA331, RA332, and RA333 Troubleshooting

5.1 M
AINS
5.2 R
EADY
5.3

PPS indicator does not light up (Only RA333)

RPV311-TM-EN-7
6. Enter the password for firmware updating and press <E
7. The entire updating process is performed automatically and can be followed
on the PC screen;
8. The process requires resetting of the equipment. Therefore, answer <
Equipment will take a few minutes to return to normal operation;
9. After performing the update operation, press <E
The updating operation log can be checked locally in the fut.log file which is in the
folder where the RPV software has been installed.
The PST is a tool used to obtain internal information about the equipment.
Before using the PST it is necessary to install the dotNet program. To use the PST tool,
install it on the computer by using the installation file.
Set IP and click on the <C
Logs: Equipment information can be downloaded. The default location is on the
user´s Desktop. Deselect O
to start the process. The O
the Web browser for uploading the file to Alstom´s technical support personnel;
Online: Equipment information is shown. Click on the command in the tree and the
result will show on the right;
Prompt: Type the command and then <E
prompted in the first command). If no interaction is requested, the command will not
return (use another tool in such a case);
Contact: Shows the contacts for assistance and support by Alstom.
indicator does not light up
Make sure the terminal is connected;
Make sure there is power supply.
indicator does not light up
If the Ready indicator does not light up, the module has failed the self-test. In such
case, contact the technical support personnel.
Make sure the synchronism signal is present on the processing module;
Make sure the link with the processing module is active.
> button. Once connected, use the following tabs:
ONNECT
to obtain all the log files. Click on G
NLY CURRENT LOG
D link opens the directory. The U
PEN IR
> to execute (the password will be
NTER
RPV311
>;
NTER
>.
Y
> to end.
NTER
L
ET OGS
F link opens
PLOAD ILE
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