ABB HTP500 User Manual page 60

Insert Feeder
At started print the printer warn that no support plate for the items has been inserted. Insert
the correct support plate in the printer.
Remove plate and set plate again
Printer could not position properly the item to print.
Pull out the item and try again to insert it.
No Ribbon!
There is no more ribbon in the ribbon cassette or the ribbon cassette has not been loaded
correctly.
Check the ribbon in the ribbon cassette and load the ribbon cassette again.
No Cleaning Tape Change cassette
The end of the cleaning tape has been reached.
Replace the cleaning cassette.
Head too hot
The printer internal temperature is too high.
Wait for the printer to cool down. Cooling is automatically carried out. Once the cooling
process is complete, the printer can start printing again.
Media not ready
The sensor doesn't recognize the item's edge.
Verify that the item's edge isn't indented or isn't regular.
Contact the ABB Technical Assistance.
7.3.3 FAILURE MESSAGES
For any kind of failure message that appears on the display control panel contact the ABB
Technical Assistance.
Service Call CODE: 01
The head print doesn't communicate correctly with the control unit.
Verify that the connector is well connected to the head.
Service Call CODE: 02
The switch of the cassette cover is not closed.
Verify that the cassette cover is closed and perfectly adherent to the body.
Service Call CODE: 03
One of the printer parts might be damaged. Ask ABB Technical Assistance.
Service Call CODE: 06
The fan in the back side of the Printer does not work well.
Verify that the fan is well connected and that there is enough space behind the printer.
Service Call CODE: 07
The printer doesn't communicate correctly with the group head / ribbon.
Verify that the ribbon cassette is well loaded, that is tighten beneath the head, that is
adherent to the body printer.
Service Call CODE: XX