Epson FX-2190 Reference Manual page 149

The printer does not load single sheets of paper or does not feed
paper properly. (Two or more sheets of paper are fed at the same
time.)
Cause
The paper is stuck together
with static electricity.
The printout is pale.
Cause
The printing speed is set to
Ultra high speed draft (USD).
The ribbon is worn out.
The printout is faint.
Cause
The paper-thickness lever is
set incorrectly for your paper.
The ribbon is worn out.
Part of the printout is missing, or dots are missing in random
positions.
Cause
What to do
Fan the paper well before you use it.
What to do
Change the printing speed setting as
described in "Selecting a Font and Pitch"
on page 114.
Replace the ribbon cartridge as
described in "Replacing the ribbon
cartridge" on page 164.
What to do
Move the paper-thickness lever to a
lower setting. See "Adjusting the
Paper-Thickness Lever" on page 15 for
instructions.
Replace the ribbon cartridge as
described in "Replacing the ribbon
cartridge" on page 164.
What to do
Problem Solver
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