Panasonic KX-NS700 Feature Manual page 189

[ACD Report]
User report
Reports the total result of each user or that of selected user for each date.
Activation Key １
Activation Key2
Type
Incoming Calls (Answered)
Incoming Calls (Lost)
Outgoing calls
*3
Incoming and Outgoing
Calls
*3
Document Version 2017-06
Call Center Feature Enhancement (KX-NSF201) or
Built-in ACD report (KX-NSXF022)
Enhanced Built-In ACD Report (KX-NSXF023)
Items
The number of calls
Talk Time (Total / Average / Max.)
Charge
*2
Wait Time (Total / Average / Max.)
The number of calls
Wait Time (Total / Average / Max.)
The number of calls
Talk Time (Total / Average / Max.)
Charge
*2
Talk Time (Total / Average / Max.)
Charge
*2
10.1.8 ICD Group Features—Supervisory Feature (ACD)
Required AK
*1
Activation Key 1 is required.
Both Activation Key 1 and
Activation Key 2 are
required.
Feature Manual 189