Icd Group Features-Group Call Distribution - Panasonic KX-NS700 Feature Manual
Hybrid ip-pbx
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Also See for KX-NS700:
- Feature manual (580 pages) ,
- User manual (394 pages) ,
- Operating manual (362 pages)
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The FWD feature can be assigned on an incoming call distribution group basis.
•
COS for Incoming Call Distribution Groups
Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can be
enabled or disabled for each COS. The COS for incoming call distribution groups is also used for the
Internal Call Block feature; when an extension user calls an incoming call distribution group, the PBX
checks the COS of the calling extension against the COS of the incoming call distribution group (→
10.1.15 Internal Call Block).
Installation Manual References
5.4.1 Easy Setup Wizard
PC Programming Manual References
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings
→CO & SMDR—Call Forward to CO
→Manager—Group Forward Set
11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings
→Main
→Overflow Queuing Busy
→Overflow No Answer
→Miscellaneous
11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings—Member
List
11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous—Options—
ICD Group Key Mode
PT Programming Manual References
[620] Incoming Call Distribution Group Member
[621] Incoming Call Distribution Group Delayed Ringing
[622] Incoming Call Distribution Group Floating Extension Number
[623] Incoming Call Distribution Group Name
[624] Incoming Call Distribution Group Distribution Method
[625] Destination for Overflow Time Expiration
[626] Overflow Time
[627] Destination When All Busy
[628] Queuing Call Capacity
[629] Queuing Hurry-up Level
[630] Queuing Time Table
[631] Sequences in Queuing Time Table
[632] Maximum Number of Agents
Feature Manual References
7.1.3 Flexible Buttons
7.1.5 Floating Extension
7.1.7 FWD (Call Forwarding)
23.1 Capacity of System Resources
10.1.2 ICD Group Features—Group Call Distribution
Description
Incoming calls directed to an incoming call distribution group are distributed to the member extensions using
the selected distribution method until a preprogrammed number of extensions (agents) are busy with calls.
Document Version 2017-06
10.1.2 ICD Group Features—Group Call Distribution
Feature Manual
173
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