When Image Is Bad; Trouble Analysistools - Canon CXDI-40G COMPACT Service Manual

1.3.3 When Image is Bad

* Required Log files
1) How the system is used at the customer's site (System composition)
2) Version of CXDI host program
3) D:\ccr folder set
4) Trouble image together with the images before and after it, all Bin files and logs folder if
ccr folder set cannot be obtained
5) Extracting sensor log files by "logread.exe"
Refer to SIDR-08-003 for file collection procedure in case of image errors.
1.3.4 Trouble Analysis Tools
This section describes the analysis tools used to remedy trouble or ascertain the status quo.
The tools are useful in analysis applications on-site or at the office.
1) trnsfrm3.exe
* Viewer software for image analysis
* "Technical document for image analysis methods" given in SIDR-03-009 (software must
be purchased separately)
2) Dcap.exe
* Image transfer software
* "Dcap Image Transfer Software User's Manual" given in SIDR-03-021
3) Pingtest.exe
* Software for evaluating reliability of network communications
* "Operation Verification Results for General-Purpose LAN Card" given in CXDI-50G,
SMR04-009
5.Troubleshooting
- 4 -