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Issue
The following malfunctions:
‐
The assistive force suddenly
ceases without any reasons.
‐
The assistive forces are being
delivered to the patient, but hip
angles and torques are not
displayed on the connected
tablet PC.
‐
The device turns off
unexpectedly.
9.2. Device messages
Messages
[Error] DETECTED ABNORMAL ACTUATOR
[Error] DETECTED ABNORMAL IMU*
*IMU is used for the patient's posture
estimation
SAIT‐IFU‐GEMS‐H Rev.1.1 (2019‐11)
Recommended action(s)
•
Restart the GEMS‐H Device. (Use the power switch located at the bottom
of the control pack).
•
If the above procedure does not solve the problem, the actuator may not
be in a normal state. Please contact the manufacturer of the device.
•
First, turn off and then take off the device.
•
Restart the GEMS‐H Device. (Use the power switch located at the bottom
of the control pack).
•
If the problem persists or occurs repeatedly, please contact the
manufacturer.
Causes
Recommended action(s)
The physical therapist should attempt to
fix the problem by rebooting both the
device and the tablet PC. If this corrects
the error, the tablet PC will display
"NORMAL OPERATION".
If rebooting the device and the tablet PC
do not clear the problems, please contact
the manufacturer.
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