Ecc500 Network Fault; Troubleshooting - Huawei ECC500 User Manual

ECC500
User Manual

6.2.7 ECC500 Network Fault

Description
This alarm is generated when the ECC500 is disconnected from the network.
Attribute
Alarm ID
-
Impact on the System
After the alarm is generated, a short message is sent to the mobile phone of maintenance
personnel and prompt maintenance is required.
Possible Causes


Procedure
Step 1 Check whether the communications cable between the ECC500 and the switch is
disconnected.


Step 2 Check whether the ECC500 is faulty.


----End

6.3 Troubleshooting

Table 6-2
Table 6-2 Common ECC500 faults and troubleshooting measures
Module
Main control
module
Issue 03 (2020-01-06)
The communications cable is disconnected.
The ECC500 is faulty.
If yes, reconnect the communications cable.
If no, go to Step 2.
If yes, repair or replace the ECC500.
If no, contact Huawei technical support.
describes the common ECC500 faults and the troubleshooting measures.
Symptom
The Run indicator is off, indicating that
the main control module is in poor contact
with the ECC500, is faulty, or has no
power input.
Copyright © Huawei Technologies Co., Ltd.
Alarm Severity
Warning
6 Maintenance and Troubleshooting
Alarm Type
Alarm
Solution
Check that the main control
module is in good contact
with the ECC500, runs
properly, and has normal
power input.
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