Support And Help; Technical Support; Customer Service - Fujitsu ETERNUS CS800 S6 User Manual

1.1.1

Support and Help

Where to find information
Resource
Product information and
documentation
ETERNUS CS800 manuals
Release note
Downloads and Software
patches
Safety Notes and Regulations
1.1.2

Technical Support

The ETERNUS CS800 system includes AIS real-time support via remote access (see
Connect" on page
The Support section of the Fujitsu web site provides links with contact information and
information about available support
If you have an active support agreement, you may contact your service provider.
If you do not have an active support agreement, contact your Fujitsu sales representative
to purchase a service contract or updates.
1.1.3

Customer Service

Resource
Education and training
Support phone
Support fax
ETERNUS CS800
Address
ETERNUS CS 800 S6 product information on the internet.
http://manuals.ts.fujitsu.com/index.php?id=9662-9665
http://manuals.ts.fujitsu.com/index.php?id=9662-9665
http://support.ts.fujitsu.com/Index.asp?
Select Storage – ETERNUS CS.
http://manuals.ts.fujitsu.com/index.php?l=en
289)
programs:http://www.fujitsu.com/fts/services/
Address
Fujitsu
Mies-van-der-Rohe-Str. 8
80807 Munich
Germany
training@ts.fujitsu.com
+49-180-54040
+49-180-5336779
1.1 Preface
"AIS
12