Ais Connect - Fujitsu ETERNUS CS800 S6 User Manual

To send a test SNMP trap, select a destination in the list and click Send. If the destination
does not receive the SNMP trap, make sure that the destination IP address is correct (see
"Editing a Destination" on page
correct (see

10.8.3 AIS Connect

AIS (Advanced Infrastructure Solutions) Connect has the following functions:
Call-home - Provides system monitoring: Service tickets which indicate hardware
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failures are automatically sent to the Fujitsu Service Centre.
Dial-in - Provides remote access: Allows Fujitsu support specialists to remotely connect
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to the system. Remote access is only possible if it has been enabled on the ETERNUS
CS800 system
The setup of AISConnect consists of two tasks:
Configuring and enabling the AISConnect service on the ETERNUS CS800 system, which
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is described below.
Registering the ETERNUS CS800 system with the Fujitsu Service Centre.
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AISConnect uses the HTTP protocol to connect via the Internet to the Fujitsu Support
Centre. AISConnect allows to configure a HTTP proxy in order to connect from a
corporate network to the Internet. Please ask your network administrator about what
proxy and what proxy authentication to use.
To register the ETERNUS CS800 system with the Fujitsu Support Centre, please place a
service request at the Fujitsu Service Desk
(http://ts.fujitsu.com/support/servicedesk.html)
The AISConnect page consists of 4 tabs:
"Proxy" on page 289
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"Control" on page 290
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"Remote Access Policies" on page 291
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"Smart Poll" on page 292
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Proxy
Use the Proxy page to specify proxy server information for AIS Connect. If your network
environment requires use of a proxy server, you must specify the proxy server settings to
enable AIS Connect.
To specify proxy server information:
1. AISConnect From the Notifications menu, click the AISConnect tab. The AISConnect
Proxy page displays (see
ETERNUS CS800
282). Also make sure that the community information is
"Community" on page
"AISConnect Proxy" on page
284).
290).
10.8 Notifications
289