OfficeServ 7100
TECHNICAL MANUAL
UCD FINAL/INVALID DESTINATION NETWORK ROUTING
This feature has been improved to allow UCD groups to overflow unanswered calls to
other stations or station groups anywhere in the network. For example, call arriving at
the branch office can ring to a UCD; If the call goes unanswered for a predetermined
time period, the call will then overflow, and ring to the final destination. The final
destination can now be programmed as a station number or group number in the main
office or any other station or station group in the network.
Notes:
Station groups must include local station only. Network groups are not supported.
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Station groups cannot include members from different nodes
Only the final destination or invalid destination setting can include network station or
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station groups.
When CID in present, the CID information is passed across the network.
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This feature is supported over Q-sig and IP networking.
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MMC INFORMATION:
MMC 607
(set UCD FINAL DEST)
MMC 733
(set INVLID DEST)
GROUP OVERFLOW ACROSS THE NETWORK
This feature allows the overflow destination for a station group to exist in the same
node or a remote node within the network. An example of the how this works is this
feature will allow calls to arrive and ring at the branch office. If the call is not answered
by any member of the branch office group within a preset time period, the calls will
then leave the branch office and overflow to a station group in the main office.
Notes:
Station groups must include local stations only. Network groups are not supported.
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Station groups cannot include members from different nodes.
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Only the next port, final destination or invalid destination setting can include
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network station groups.
When calls ringing at the originating group in one node overflow to a backup station
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group in another node, the calls will stop ringing at the originating node and will
only ring at the overflow destination. The calls will not ring at the originating station
group and the overflowed group simultaneously.
The Group overflow feature only supports overflowing to other station group.
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Individual extensions or virtuals from another node cannot be assigned as a
network overflow destination.
Calls are allowed to ping-pong from one network node to another. For example a
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call can ring a station group in the originating node, overflow to a station group in
another node, and then overflow back to the originating node or station group.
2.9.5
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PART 2 JANUARY 2009