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2.2 When problems occur in Ccr software
When problems occur in files other than ini files for d: \Ccr software other than the OS,
recovery can be accomplished by adding or replacing the relevant files if you can identify the
defective files. Recover Ccr with the following procedure if you cannot identify the defective
files:
1)
Copy d: \ccr to a different directory or laptop computer.
2)
Delete d: \ccr, and then newly install the CXDI software. (Note)
(Note) The same version of the software must be installed.
3)
Copy the following files in Ccr that were copied in Step 1) to d: \ccr
\dtstore (captured images)
\Logs
\White.dcm
\defpix#.dat
\xxxxxx.dp
4)
Newly install the optional software (DMW/Gen.communication) if you are using it.
5)
Copy to overwrite all the ini files in d: \Ccr stored on the floppy disk in order to recover the
user's environment.
6)
Perform the settings again that are described in the "Control PC serial number" and
"Setting the imaging unit identification and the number of connecting units" in this manual
"Setting Procedures".
2.3 When the hard drive crashes
Recover the system using the following method when the hard drive crashes.
1)
Replace the crashed hard drive with the hard drive provided in item B above, "Backup
method using a hard drive".
* Copy \Ccr from the original hard drive to the new hard drive when the D drive in the
crashed hard drive is in a normal state (a problem case caused by the OS).
Note: Perform Step 2 after upgrading if the CXDI version you are using is newer than that
in the hard drive provided by copying from hard drive to hard drive during system
installation.
(Files such as Str.ini are not compatible when the CXDI version is different.)
* When the hard drive has crashed mechanically, proceed to Step 2 and subsequent steps.
2)
After replacement, copy to overwrite all the ini files stored on the floppy disk to d:\ccr in
order to recover the user's environment.
Note that images captured by users cannot be inherited in this case.
Note: Calibration is required when the system has been used for over one year.
Note: Perform Step 2 after upgrade if the CXDI version you are using is newer than that in
the hard drive provided by copying from hard drive to hard drive during system installation.
(Files such as Str.ini are not compatible when the CXDI version is different.)
2.4 When problems occur in driver software
When drivers such as the touch panel driver are damaged, reinstall the appropriate drivers by
referring to "C3S Service Manual".
6. Troubleshooting
4
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