8 - 10 MC9190-G Integrator Guide
Four Slot Spare Battery Charger
Troubleshooting The Four Slot Spare Battery Charger
Table 8-5
Symptom
Batteries not
charging.
Single Slot Serial/USB Cradle
Troubleshooting the Single Slot Serial/USB Cradle
Table 8-6
Symptom
LEDs do not light
when MC9190-G
or spare battery
is inserted.
MC9190-G
battery is not
charging.
Possible Cause
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Battery is faulty.
Battery contacts not
connected to charger.
Possible Cause
Cradle is not receiving
power.
MC9190-G is not seated
firmly in the cradle.
Spare battery is not
seated firmly in the
cradle.
MC9190-G was removed
from cradle or cradle was
unplugged from AC
power too soon.
Battery is faulty.
The MC9190-G is not
fully seated in the cradle.
Ensure the charger is receiving power. Confirm main battery is
charging. If a battery is fully depleted, it can take up to four hours to
fully recharge a battery.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Verify that the battery is seated in the battery well correctly with the
contacts facing down.
Ensure the power cable is connected securely to both the cradle
and to AC power.
Remove and re-insert the MC9190-G into the cradle, ensuring it is
firmly seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is firmly seated.
Ensure cradle is receiving power. Ensure MC9190-G is seated
correctly. Confirm that the battery is charging. If a MC9190-G battery
is fully depleted, it can take up to four hours to fully recharge a
battery (if the MC9190-G is off and longer if the MC9190-G is
operating).
For Windows Mobile 6.5 devices, view battery status by tapping
>
>
tab >
Start
Settings
System
For WinCE 6.0 devices, view battery status by tapping
>
>
Settings
Control Panel
Verify that other batteries charge properly. If so, replace the faulty
battery.
Remove and re-insert the MC9190-G into the cradle, ensuring it is
firmly seated.
Action
Action
.
Power
.
Power
>
Start