Enabling Debugging On The Spa400 - Cisco Small Business Pro SPA9000 Administration Manual

Administering the SPA400 and Voice Mail Service

Enabling Debugging on the SPA400

Enabling Debugging on the SPA400
STEP 1
STEP 2
STEP 3
SPA9000 Voice System Administration Guide
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If you are investigating issues, you can collect system logs and debug information
for the SPA400.
Requirements:
•
You need a PC that is on the same subnetwork as the SPA9000, to capture the
log files. This PC needs to be running a syslog daemon. Enter the IP address of
this PC on the Voice > System page, in the Syslog Server and Debug Server
fields.
•
You can deploy a syslog server to receive syslog messages from the device,
which acts as a syslog client. The syslog client device uses the syslog protocol
to send messages, based on its configuration, to a syslog server. The syslog
messages can be accessed by reviewing the "syslog.514.log" file which
resides in the same directory as the slogsrv.exe syslog server application.
Partners can download the Syslog Server for SPA Devices by going to Cisco
NOTE
Partner Central, Voice & Conferencing page, Technical Resources section.
Use the following URL:
www.cisco.com/web/partners/sell/smb/products/
voice_and_conferencing.html#~vc_technical_resources
Connect to the SPA400 administration web server. (See
SPA400 Administration Web Server," on
Click Event Logs tab.
Use the drop-down lists to choose the types of information that you want to
collect.
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