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Cisco Small Business Pro SPA 501G Manuals
Manuals and User Guides for Cisco Small Business Pro SPA 501G. We have
1
Cisco Small Business Pro SPA 501G manual available for free PDF download: Administration Manual
Cisco Small Business Pro SPA 501G Administration Manual (300 pages)
Small Business Pro
Brand:
Cisco
| Category:
IP Phone
| Size: 3.35 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
13
Overview of the Phones
13
Cisco SPA 500S Attendant Console
14
Network Configurations
15
Cisco SPA 9000 Voice System
16
Cisco Unified Communications 500 Series for Small Business
17
Other SIP IP PBX Call Control Systems
17
Prerequisites
17
Upgrading Firmware
18
Determining the Current Firmware Version
18
Determining Your IP Address
19
Downloading the Firmware
20
Installing the Firmware
21
Using the Web Administration User Interface
22
Understanding Administrator and User Views
24
Accessing Administrative Options
24
Understanding Basic and Advanced Views
25
Using the Web Administration Tabs
25
Roadmap to Web UI Features
25
Viewing Phone Information
28
Using IVR on the Cisco SPA 501G IP Phone
28
Chapter 2: Configuring Lines and Extensions
31
Configuring Lines
31
Shared Line Appearances
31
Configuring a Line
32
Configuring Shared Line Appearance
33
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone
34
Configuring Call Pickup and Busy Lamp Field
34
Configuring Speed Dial
36
Metaswitch)
37
Configuring Unused Line Keys to Access Services
38
Configuring Line Key LED Patterns on the Cisco SPA 500 Series IP Phone
39
Configuring Extensions
42
Chapter 3: Customizing Cisco SPA and Wireless IP Phones
43
Configuring Phone Information and Display Settings
43
Configuring the Phone Name
44
Configuring Voice Mail
44
Configuring Internal Voice Mail for each Extension (When Using Cisco SPA 400 for Voice Mail)
44
Customizing the Startup Screen
45
Changing the Display Background (Cisco SPA 500 Series)
46
Configuring the Screen Saver
48
Configuring the LCD Contrast
50
Configuring Back Light Settings (Cisco SPA 525G)
51
Configuring Linksys Key System Parameters
51
Enabling Call Features
52
Enabling Anonymous Call and Caller ID Blocking
52
Enabling Automatic Call Distribution (ACD)
53
Enabling Call Back
53
Enabling Call Park and Call Pickup
54
Enabling Call Transfer and Call Forwarding
54
Enabling Call Waiting
55
Enabling Conferencing
55
Enabling Dial Assistance
56
Enabling Do Not Disturb
56
Enabling the Missed Call Shortcut
57
Logging Missed Calls (Cisco SPA 500 Series)
57
Enabling Paging (Intercom)
58
Single Page
58
Group Paging
58
Configuring a Phone to Automatically Accept Pages
58
Configuring Paging Groups
59
Enabling Secure Call
60
Enabling Service Announcements
60
Configuring Phone Features
61
Customizing Phone Softkeys
61
Programmable Softkeys
65
Configuration Example
67
Configuring the Message Waiting Indicator
68
Configuring Ring Tones
68
Configuring On-Demand Ring Tones (Cisco SPA 525G)
70
User-Created MP3 Ring Tones (Cisco SPA 525G)
70
Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA 50XG Only)
70
Assigning a Ring Tone to an Extension
72
Configuring RSS Newsfeeds on the Cisco SPA 525G IP Phone
72
Configuring Audio Settings
73
Configuring Audio Input Gain (Cisco SPA 500 Series)
74
Enabling Wireless (Cisco SPA 525G Only)
75
Enabling Bluetooth (Cisco SPA 525G Only)
75
Enabling SMS Messaging
76
Enabling the Web Server
77
Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA 500 Series
78
Configuring Broadsoft Settings (Cisco SPA 500 Series)
82
Configuring Broadsoft Directory
82
Configuring Synchronization of Do Not Disturb and Call Forward
83
Configuring XML Services
84
Configuring Music on Hold
86
Configuring Extension Mobility with a Broadsoft Server
87
Configuring Video Surveillance on the Cisco SPA 525G
88
Configuring the User Name and Account on the Camera
89
Entering Camera Information into the Cisco SPA525G Web Administration Interface
89
Viewing the Video
90
Chapter 4: Configuring SIP, SPCP, and NAT
91
Session Initiation Protocol and Cisco IP Phones
91
SIP over TCP
92
SIP Proxy Redundancy
93
Configuring Survivable Remote Site Telephony (SRST) Support
93
RFC3311 Support
93
Support for SIP NOTIFY XML-Service
94
Configuring SIP
94
Configuring SIP Parameters
94
Configuring SIP Timer Values
98
Configuring Response Status Code Handling
101
Configuring RTP Parameters
101
Configuring SDP Payload Types
103
Configuring SIP Settings for Extensions
106
Configuring a SIP Proxy Server
110
Configuring Subscriber Information Parameters
113
Configuring SPCP on the Cisco SPA 525G
114
Configuring SPCP on the Cisco SPA 50XG
115
Network Address Translation (NAT) and Cisco IP Phones
115
NAT Mapping with Session Border Controller
116
NAT Mapping with SIP-ALG Router
116
Configuring NAT Mapping with a Static IP Address
116
Configuring NAT Mapping with STUN
117
Determining Whether the Router Uses Symmetric or Asymmetric NAT
119
Chapter 5: Configuring Security, Quality, and Network Features
121
Setting Security Features
121
SIP Initial INVITE and MWI Challenge
122
SIP over TLS
122
SRTP and Securing Calls
123
Secure Call Indication Tone
124
Ensuring Voice Quality
125
Supported Codecs
125
Bandwidth Requirements
126
Factors Affecting Voice Quality
127
Configuring Voice Codecs
130
Configuring Domain and Internet Settings
133
Configuring Restricted Access Domains
133
Configuring DHCP, Static IP, and Pppoe Information
134
Setting a Static IP Address
135
Configuring Pppoe Settings
136
Setting Optional Network Parameters
137
Configuring VLAN Settings
138
Using the IP Phones in a VLAN
138
Configuring SSL VPN on the Cisco SPA 525G
140
Configuring the VPN on the Security Appliance
141
Configuring the VPN on the Cisco SPA 525G
141
Chapter 6: Provisioning Basics
144
Provisioning Capabilities
145
Provisioning Configuration from Phone Keypad
145
IP Phone Configuration Profiles
147
Obtaining the SPC Tool
148
General Purpose Parameters
149
Sample Configuration File
149
Upgrading, Resyncing, and Rebooting Phones
150
Firmware Upgrade Parameters
151
Resyncing a Phone
152
Rebooting a Phone
153
Redundant Provisioning Servers
153
Retail Provisioning
153
Automatic In-House Preprovisioning
154
Configuration Access Control
155
Using HTTPS
155
Server Certificates
156
Client Certificates
156
Obtaining a Server Certificate
157
Chapter 7: Configuring Regional Parameters and Supplementary Services
158
Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
159
Example 1: Normal Ring
159
Example 2: Distinctive Ring (Short,Short,Short,Long)
159
Example 1: Dial Tone
160
Example 3: SIT Tone
160
Example 1: SIT Tone
161
Call Progress Tones
162
Distinctive Ring Patterns
162
Control Timer Values (Sec)
163
Configuring Supplementary Services (Star Codes)
164
Entering Star Code Values
164
Activating or Deactivating Supplementary Services
169
Vertical Service Announcement Codes (SPA 500 Series)
169
Bonus Services Announcement Description
170
Outbound Call Codec Selection Codes
171
Miscellaneous Parameters
172
DTMF Parameters
172
Localizing Your IP Phone
173
Managing the Time and Date
174
Configuring Daylight Savings Time
175
Daylight Saving Time Examples
176
Selecting a Display Language
176
Creating a Dictionary Server Script
178
Chapter 8: Configuring Dial Plans
179
About Dial Plans
179
Digit Sequences
181
Digit Sequence Examples
183
Acceptance and Transmission of the Dialed Digits
185
Dial Plan Timer (Off-Hook Timer)
186
Syntax for the Dial Plan Timer
186
Interdigit Long Timer (Incomplete Entry Timer)
187
Syntax for the Interdigit Long Timer
187
Interdigit Short Timer (Complete Entry Timer)
188
Syntax for the Interdigit Short Timer
188
Editing Dial Plans on the IP Phone
189
Resetting the Control Timers
190
Chapter 9: Configuring the Cisco SPA 500S Attendant Console
191
Cisco SPA 500S Features
192
Setting up the Cisco SPA 500S Attendant Console
193
Configuring the Cisco SPA 9000 for the Cisco SPA 500S
194
Configuring the Broadsoft Server for the Cisco SPA 500S
194
Configuring the Asterisk Server for the Cisco SPA 500S
195
Configuring the Cisco SPA 500S
196
Unit/Key Configuration Scripts
197
Assigning Cisco SPA 500S Leds to Phone Extensions
199
Cisco SPA 9000 Syntax
199
Broadsoft Syntax
200
Asterisk Syntax
200
Configuring Broadsoft Busy Lamp Field Auto-Configuration
200
Attendant Console Parameters
201
Monitoring the Cisco SPA 500S
202
Cisco SPA 500S Unit Monitoring Notes
203
Chapter A: Creating an LED Script
204
LED Script Examples
205
LED Pattern
205
Appendix B: Cisco SPA 500 Series and Wireless IP Phone Field Reference
207
Info Tab
208
System Information
208
Network Configuration (SPCP)
210
VPN Status
210
Product Information
211
Phone Status
211
Ext Status
213
Line/Call Status
213
Downloaded Ring Tone
215
System Tab
215
System Configuration
216
Internet Connection Type and Static IP Settings
217
Pppoe Settings
218
Optional Network Configuration
218
VLAN Settings
220
Wi-Fi Settings (Cisco SPA 525G Only)
221
Bluetooth Settings (Cisco SPA 525G Only)
221
VPN Settings
221
SIP Tab
222
SIP Parameters
222
SIP Timer Values (Sec)
226
Response Status Code Handling
228
RTP Parameters
229
SDP Payload Types
231
NAT Support Parameters
234
Linksys Key System Parameters
236
Provisioning Tab
236
Regional Tab
236
Call Progress Tones
237
Distinctive Ring Patterns
240
Control Timer Values (Sec)
241
Vertical Service Activation Codes
241
Vertical Service Announcement Codes
247
Outbound Call Codec Selection Codes
247
Time (Cisco SPA 525G Only)
250
Language (Cisco SPA 525G Only)
250
Miscellaneous
250
Phone Tab
256
General
256
Line Key
259
Miscellaneous Line Key Settings
260
Line Key LED Pattern
261
Supplementary Services
263
Ring Tone (Cisco SPA 500 Series)
265
Ring Tone (WIP310)
266
Auto Input Gain (Db)
266
Multiple Paging Group Parameters
267
Extension Mobility
268
Broadsoft Settings
268
XML Service
269
Lightweight Directory Access Protocol (LDAP) Corporate Directory Search
270
Programmable Softkeys
272
Ext Tab
274
General
275
Share Line Appearance
275
NAT Settings
276
Network Settings
276
SIP Settings
277
Call Feature Settings
280
Proxy and Registration
282
Subscriber Information
285
Audio Configuration
286
Dial Plan
289
User Tab
290
Call Forward
290
Speed Dial
291
Supplementary Services
291
Camera Settings
291
Web Information Service Settings (Cisco SPA 525G)
291
Audio Volume
292
Screen (Cisco SPA 525G)
292
Attendant Console Tab (Cisco SPA 500 Series)
294
General
294
Unit 2
295
Attendant Console Status
296
Cisco SPA 525G-Specific Tabs
297
Wi-Fi
297
Bluetooth (Cisco SPA 525G)
297
Personal Address Book
297
Call History
297
Speed Dials
298
Firmware Upgrade
298
Appendix C: Where to Go from here
299
Product Resources
299
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