Advanced Topics For Spa400 Voice Mail Service - Cisco Small Business Pro SPA9000 Administration Manual

Advanced Topics in SPA9000 Administration

Advanced Topics for SPA400 Voice Mail Service

STEP 4
STEP 5
Advanced Topics for SPA400 Voice Mail Service
SPA9000 Voice System Administration Guide
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On the SPA9000, accessing a voicemail server to check or deposit voicemail is
similar to calling an external number, or being call forwarded to an external number.
Each line interface can use a different voicemail server.
There are three groups of voicemail operations:
•
Depositing voicemail
•
Managing voicemail from a client station or from an external number
•
Subscription to voicemail notification and receiving voicemail notification
SPA9000 assumes that a voicemail account can include more than one mailbox ID
(MBID). The voicemail account is defined with a user-ID, which can be the same as
the line interface user-ID.
Three parameters must be configured on the SPA9000 for each line to support
these operations: <Mailbox Deposit URL>, <Mailbox Manager URL>, and <Mailbox
Subscribe URL>.
The mailbox ID should be set to the extension number.
NOTE
Voicemail service may be offered by a service provider different from the ITSP. For
example, you can configure Line 1, 2, and 3 with accounts on an ITSP, but configure
Line 4 an account with a different Internet voicemail service provider (IVMSP). The
SPA9000 can be configured to bridge calls between the ITSP and the IVMSP
when necessary (when depositing or checking voicemail by an external caller)
using the <VMSP Bridge> parameter on each line interface.
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