Page 1
Nighthawk X4 AC2350 Smart WiFi Router Mode l R7500 Us e r Manual August 2014 202-11384-01 350 East Plumeria Drive San Jose, CA 95134...
Page 2
After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.
Change the Language ..........20 Access the Router with NETGEAR genie Apps......21 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard .
Page 4
Nighthawk X4 AC2350 Smart WiFi Router Chapter 4 Optimize Performance Use Dynamic QoS to Optimize Internet Traffic Management ....41 Enable Dynamic QoS ..........41 Enable or Disable the Automatic QoS Database Update.
Page 5
Use the Scan Feature of a Multifunction USB Printer ..... 95 Change NETGEAR USB Control Center Settings ......96 Chapter 10 Manage Your Network Update the Router Firmware .
Page 6
Nighthawk X4 AC2350 Smart WiFi Router Disable the DHCP Server Feature in the Router ......121 Manage Reserved LAN IP Addresses .
Stream your stored media files on any device anywhere on the network. Share your music with AirPlay-compatible devices from a USB hard drive connected to the router. Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a USB hard drive connected to Nighthawk X4.
Nighthawk X4 AC2350 Smart WiFi Router Unpack Your Router Your package contains the following items. AC2350Smart WiFi Router Ethernet cable Power adapter Antennas (4) Figure 1. Package contents Top View The status LEDs and buttons are located on the top of the router. WiFi On/Off button WPS button...
Page 10
Nighthawk X4 AC2350 Smart WiFi Router Table 1. LED and button descriptions Description Power • Solid amber. The router is starting. • Blinking amber. The firmware is upgrading, or the Reset button was pressed. • Solid white. The router is ready. •...
Nighthawk X4 AC2350 Smart WiFi Router Rear Panel The rear panel connections and buttons are shown in the following figure. Gigabit Ethernet Internet LED On/Off Reset Power Power switch button LAN ports 1–4 port connector On/Off Figure 3. Router rear panel Pressing the Reset button restores the factory settings.
Attach the antennas on the threaded antenna posts. Position the antennas for the best WiFi performance. NETGEAR recommends that you position all of the antennas vertically, as shown. USB Ports on the Left Panel Two 3.0 USB ports are located on the left panel.
Nighthawk X4 AC2350 Smart WiFi Router eSATA Port on the Right Panel An eSATA port is located on the right panel. Figure 5. eSATA port Connect an eSATA Device To connect an eSATA device: Use an eSATA cable to connect your device to the eSATA port on the side of the router as shown.
Nighthawk X4 AC2350 Smart WiFi Router Position Your Router The router lets you access your network anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.
Nighthawk X4 AC2350 Smart WiFi Router Cable Your Router The following image shows how to cable your router: Ethernet cable DSL or cable Router Ethernet cable Modem Power adapter Figure 6. Router cabling To cable your router: Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
This chapter contains the following sections: • Connect to the Network • Types of Logins • Use a Web Browser to Access the Router • Change the Language • Access the Router with NETGEAR genie Apps...
Nighthawk X4 AC2350 Smart WiFi Router Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Internet service. NETGEAR genie Automatic Internet Setup You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network are using the settings described here.
Page 19
ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in. NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete. ...
NETGEAR technical support. Log In to the Router When you first set up your router, NETGEAR genie automatically starts when you launch a web browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.
To use the genie app to access the router: Visit the NETGEAR genie web page at www.NETGEAR.com/genie. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer. Launch the genie app.
Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration. When the router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app. Specify Your Internet Settings...
Nighthawk X4 AC2350 Smart WiFi Router Manually Set Up the Internet Connection You can view or change the router’s Internet connection settings. Specify an Internet Connection Without a Login To specify the Internet connection settings: Launch a web browser from a computer or wireless device that is connected to the network.
Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting. Specify an Internet Connection That Uses a Login ...
Page 26
Nighthawk X4 AC2350 Smart WiFi Router Select Internet. Scroll to view more settings In the Does your Internet connection require a login? setting, select the Yes radio button. The screen adjusts. In the Internet Service Provider list, select the encapsulation method: PPPoE, PPPoA, or L2TP.
Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if genie does not detect it automatically.
Nighthawk X4 AC2350 Smart WiFi Router Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections. Use Auto Detect for an IPv6 Internet Connection on page 28 Use Auto Config for an IPv6 Internet Connection on page 30 Set Up an IPv6 6to4 Tunnel Internet Connection on page 31...
Page 29
Nighthawk X4 AC2350 Smart WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
Nighthawk X4 AC2350 Smart WiFi Router Use Auto Config for an IPv6 Internet Connection To set up an IPv6 Internet connection through auto configuration: Launch a web browser from a computer or wireless device that is connected to the network.
Nighthawk X4 AC2350 Smart WiFi Router Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
Page 32
Nighthawk X4 AC2350 Smart WiFi Router The screen adjusts: The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Nighthawk X4 AC2350 Smart WiFi Router Set Up an IPv6 Pass Through Internet Connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. ...
Page 34
Nighthawk X4 AC2350 Smart WiFi Router The screen adjusts: Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface.
Nighthawk X4 AC2350 Smart WiFi Router Your settings are saved. Set Up an IPv6 DHCP Internet Connection To set up an IPv6 Internet connection with a DHCP server: Launch a web browser from a computer or wireless device that is connected to the network.
Nighthawk X4 AC2350 Smart WiFi Router Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. (Optional) In the Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
Page 37
Nighthawk X4 AC2350 Smart WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
“fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
Page 39
Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
Optimize Performance You can set up the router to optimize performance for applications such as Internet gaming, high definition video streaming, and VoIP communication. By default, the router uses Wi-Fi Multimedia Quality of Service (WMM QoS). This chapter contains the following sections: •...
Nighthawk X4 AC2350 Smart WiFi Router Use Dynamic QoS to Optimize Internet Traffic Management Dynamic Quality of Service (QoS) helps improve your router’s Internet traffic management capabilities through better application and device identification, bandwidth allocation, and traffic prioritization techniques. Dynamic QoS resolves traffic congestion when the Internet bandwidth is limited and different demands compete for bandwidth.
Page 42
Nighthawk X4 AC2350 Smart WiFi Router To enable Dynamic QoS: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin.
Nighthawk X4 AC2350 Smart WiFi Router Enable or Disable the Automatic QoS Database Update The router uses a QoS database of the most popular applications and services to implement Dynamic QoS. By default, the router automatically updates this database. You can turn off this feature and manually update the database.
Your settings are saved. Participate in Dynamic QoS Analytics NETGEAR uses a QoS database of the most popular applications and services to implement Dynamic QoS. As new applications and services become popular, NETGEAR updates this database and automatically updates your router if you enabled Dynamic QoS. You can opt in to share aggregate QoS information to help improve the Dynamic QoS feature.
For more information about enabling Dynamic QoS, see Enable Dynamic QoS page 41. Select the Help improve the Dynamic QoS feature by sharing analytics with NETGEAR check box. A pop-up screen displays detailed information about sharing analytics. The Yes radio button is selected by default.
Nighthawk X4 AC2350 Smart WiFi Router A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > UPnP. The UPnP screen displays.
Page 47
Nighthawk X4 AC2350 Smart WiFi Router require QoS are assigned to the best effort category, which receives a lower priority than voice and video. To disable WMM QoS: Launch an Internet browser from a computer or wireless device that is connected to the network.
Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Allow or Block Access to Your Network •...
If your Internet connection is working, the browser automatically goes online and displays the Live Parental Controls web page. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls management utility. Control Access to the Internet...
Page 50
Nighthawk X4 AC2350 Smart WiFi Router After installation, Live Parental Controls automatically starts. Click the Next button. Read the note, and click the Next button again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.
Nighthawk X4 AC2350 Smart WiFi Router After you log on or create your account, the filtering level screen displays: Select a radio button for a filtering level and click the Next button. The Setup is complete screen displays. Click the Take me to the status screen button. Parental controls are now set up for the router.
Page 52
Allow all new devices to connect. With this setting, if you add a new device, it can access your network. You don’t need to enter its MAC address in this screen. NETGEAR recommends that you leave this radio button selected. •...
Nighthawk X4 AC2350 Smart WiFi Router Manage Network Access Control Lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: Launch a web browser from a computer or wireless device that is connected to the network.
Nighthawk X4 AC2350 Smart WiFi Router Select the check box for a device. Use the Add button, Edit button, and Remove from the List button as needed. Click the Apply button. Your changes take effect. Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network.
Nighthawk X4 AC2350 Smart WiFi Router • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. Click the Add Keyword button.
Page 56
Nighthawk X4 AC2350 Smart WiFi Router A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Security > Block Services. Specify when to block the services: •...
Nighthawk X4 AC2350 Smart WiFi Router If the service uses a single port number, enter that number in both fields. To find out which port numbers the service or application uses, you can contact the publisher of the application, ask user groups or newsgroups, or search on the Internet. Select a filtering option: •...
Nighthawk X4 AC2350 Smart WiFi Router Select ADVANCED > Security > Schedule. Specify when to block keywords and services: • Days to Block. Select the check box for each day that you want to block the keywords, or select the Every Day check box, which automatically selects the check boxes for all days.
Page 59
Nighthawk X4 AC2350 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Security > Block Sites. Scroll down and select the Allow trusted IP address to visit blocked sites check box. In the Trusted IP Address field, enter the IP address of the trusted computer.
Nighthawk X4 AC2350 Smart WiFi Router Set Up Security Event Email Notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications: Launch a web browser from a computer or wireless device that is connected to the network.
Page 61
Nighthawk X4 AC2350 Smart WiFi Router a. In the User Name field, type the user name for the outgoing email server. b. In the Password field, type the password for the outgoing email server. c. (Optional) in the Outgoing Mail Server Port Number field, enter a port number. (Optional) Select the Send Alerts Immediately check box.
View Network Folders on a Device • Add a Network Folder on a Storage Device • Edit a Network Folder on a Storage Device • Approve USB Devices • Safely Remove a USB Device For more information about ReadySHARE features, visit www.netgear.com/readyshare.
The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.
Nighthawk X4 AC2350 Smart WiFi Router Connect a USB Device to the Router ReadySHARE lets you access and share a USB device connected to the router USB port. (If your USB device uses special drivers, it is not compatible.) Figure 10. Two 3.0 USB ports are located on the side of the router ...
Registered User radio button and enter admin for the name and password for the password. For more information about access control, see the user manual, which is available online at http://downloadcenter.netgear.com or through a link in the router’s user interface.
Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB disk to do the Time Machine backup for the first time. Use a blank partition to prevent some issues during backup using Time Machine.
Click the Apply button. Your settings are saved. Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you follow this procedure. To prepare to back up a large amount of data: Upgrade the operating system of the Mac computer.
Nighthawk X4 AC2350 Smart WiFi Router To back up your Mac onto a USB hard drive: Prepare your USB device with a compatible format and partitions. Set Up a USB Hard Drive on a Mac on page 66. If you plan to back up a large amount of data, see Prepare to Back Up a Large Amount of Data on page 67.
Page 69
Nighthawk X4 AC2350 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED >...
Nighthawk X4 AC2350 Smart WiFi Router Use FTP Within the Network File Transfer Protocol (FTP) lets you send and receive large files faster. To set up FTP access: Launch a web browser from a computer or wireless device that is connected to the network.
Page 71
Nighthawk X4 AC2350 Smart WiFi Router To view network folders: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin.
Nighthawk X4 AC2350 Smart WiFi Router Add a Network Folder on a Storage Device You can add network folders on a storage device connected to the router USB ports and eSATA port. To add a network folder: Launch a web browser from a computer or wireless device that is connected to the network.
Nighthawk X4 AC2350 Smart WiFi Router Click the Create Network Folder button. If this screen does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. Complete the fields. The user name (account name) for All–no password is guest. The password for admin is the same one that is used to log in to the router.
Nighthawk X4 AC2350 Smart WiFi Router Select ADVANCED > ReadySHARE> Advanced Settings. Click the Edit button. The Edit Network Folder screen displays. Change the settings in the fields as needed. Click the Apply button. Your changes are saved. Approve USB Devices For more security, you can set up the router to share only USB devices that you approve.
Nighthawk X4 AC2350 Smart WiFi Router Select ADVANCED > Advanced Setup > USB Settings. By default the Enable any USB Device connection to the USB port radio button is selected. This setting lets you connect and access all your USB devices. Select the No radio button.
Page 76
Nighthawk X4 AC2350 Smart WiFi Router Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select USB Storage > Basic Settings. The USB Settings screen displays.
Access Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access an eSATA drive attached to the router’s eSATA port and USB hard drives attached to the router’s USB ports when you’re not home. This chapter includes the following sections: •...
Nighthawk X4 AC2350 Smart WiFi Router Access Storage Devices Through the Internet You can access eSATA and USB devices through the Internet when you’re not home. To access devices from a remote computer: Launch a web browser on a computer that is not on your home network. Connect to your home router: •...
Nighthawk X4 AC2350 Smart WiFi Router Access Storage Devices Through the Internet with FTP You must first set up FTP through Internet access as described in Set Up FTP Access Through the Internet on page 78. To access a USB device with FTP from a remote computer: To download, launch a web browser.
With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings. See...
Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR No-ip, or Dyn, you can set up the router to use your account.
For a No-IP or Dyn account, in the User Name field, type the user name for your account. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. In the Password (6-32 characters) field, type the password for your DDNS account.
Set Up Your Personal FTP Server To set up your personal account and use FTP: Get your NETGEAR Dynamic DNS domain name. Set Up FTP Access Through the Internet on page 78. Make sure that your Internet connection is working.
Use the Router as a Media Server The router comes set up to work as a ReadyDLNA media server. You can set up the router to play music from iTunes Server and media from TiVo. This chapter contains the following sections: •...
Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: Launch a web browser from a computer or wireless device that is connected to the network.
Nighthawk X4 AC2350 Smart WiFi Router Play Music from a Storage Device with iTunes Server iTunes Server lets you play music with your Windows or Mac iTunes app from a storage device that is connected to the router. You can also use the Apple Remote app from an iPhone or iPad to play music on any AirPlay devices, such as Apple TV or AirPlay-supported receivers.
Nighthawk X4 AC2350 Smart WiFi Router d. Select ADVANCED > ReadySHARE Storage > Media Server. e. Make sure that the Enable iTunes Media Server (Music Only) check box is selected. f. Enter the passcode. g. Click the Allow Control button. h.
Page 88
To play videos: On the TiVo, select TiVo Central > My Shows. Go to the bottom of the list and select the R7500. To play music or view photos: On the TiVo, select TiVo Central > Music, Photos, & Showcases.
Page 89
Nighthawk X4 AC2350 Smart WiFi Router Select an item to play or watch. To copy TiVo files to a computer: Use the TiVo Desktop accessory, available at https://www3.tivo.com/store/accessories-software.do. Use the Router as a Media Server...
Download the ReadySHARE Printer Utility • Install the ReadySHARE Printer Utility • Use the Shared Printer • View or Change the Status of a Printer • Use the Scan Feature of a Multifunction USB Printer • Change NETGEAR USB Control Center Settings...
If the printer driver is not installed, contact the printer manufacturer. Use a USB printer cable to connect the USB printer to a router USB port. Download the ReadySHARE Printer Utility The utility works on Windows and Mac computers. To download the utility: Visit www.netgear.com/readyshare. Share a USB Printer...
Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. To install the utility: Double-click the ReadySHARE Printer utility setup file that you downloaded.
Nighthawk X4 AC2350 Smart WiFi Router The NETGEAR USB Control Center displays the main screen. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed in the screen, you can disable the firewall temporarily to allow the utility to work.
If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. View or Change the Status of a Printer on page 94.
USB printer displayed in the Windows Printers and Faxes window is ready for print jobs. To use the scan feature of a multifunction USB printer: Click the NETGEAR USB Control Center icon The main screen displays. Make sure that the printer status shows as Available. Click the Network Scanner button.
Nighthawk X4 AC2350 Smart WiFi Router Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.
Page 97
Nighthawk X4 AC2350 Smart WiFi Router To specify the time-out: Select Tools > Configuration. In the Timeout field, type the number of minutes. The time-out is the number of minutes that a computer holds its connection to the printer when the connection isn’t being used.
Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Update the Router Firmware • Change the admin Password • Recover the admin Password • View Router Status •...
Nighthawk X4 AC2350 Smart WiFi Router Update the Router Firmware The router firmware (routing software) is stored in flash memory. You might see a message at the top of the genie screens when new firmware is available. You can respond to that message to update the firmware or you can check to see if new firmware is available and update your product.
Your changes take effect. Recover the admin Password NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This Manage Your Network...
Page 101
Nighthawk X4 AC2350 Smart WiFi Router recovery process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser. To set up password recovery: Launch a web browser from a computer or wireless device that is connected to the network.
Nighthawk X4 AC2350 Smart WiFi Router View Router Status To view router status and usage information: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password.
Nighthawk X4 AC2350 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays Click the ADVANCED tab. The ADVANCED Home screen displays. In the Internet Port pane, click the Show Statistics button. The following information displays: •...
Page 104
Nighthawk X4 AC2350 Smart WiFi Router A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Click the ADVANCED tab. The ADVANCED Home screen displays.
Nighthawk X4 AC2350 Smart WiFi Router View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions. Up to 256 entries are stored in the log. ...
Nighthawk X4 AC2350 Smart WiFi Router To customize the logs, scroll down and clear or select the check boxes. To refresh the log screen, click the Refresh button. To clear the log entries, click the Clear Log button. To email the log immediately, click the Send Log button. Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port.
Nighthawk X4 AC2350 Smart WiFi Router You can use either the traffic volume control feature or the connection time control feature: • Select the Traffic volume control by radio button and then select one of the following options: No Limit. No restriction is applied when the traffic limit is reached. Download only.
Nighthawk X4 AC2350 Smart WiFi Router request to the company where you are employed, and the company firewall is likely to deny the request. In this case you must define a static route, telling your router to access 134.177.0.0 through the ISDN router at 192.168.1.100.
Nighthawk X4 AC2350 Smart WiFi Router Select the Active check box to make this route effective. Type the IP address of the final destination. Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. Type the gateway IP address, which must be on the same LAN segment as the router.
Nighthawk X4 AC2350 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED >...
Nighthawk X4 AC2350 Smart WiFi Router • Device Name. If the device name is known, it is shown here. • IP Address. The IP address that the router assigned to this device when it joined the network. This number can change if a device is disconnected and rejoins the network. •...
Nighthawk X4 AC2350 Smart WiFi Router Restore Configuration Settings To restore configuration settings that you backed up: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password.
Nighthawk X4 AC2350 Smart WiFi Router Click the Erase button. The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Remote Management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature.
Page 114
Nighthawk X4 AC2350 Smart WiFi Router Note: For enhanced security, restrict access to as few external IP addresses as practical. Select one of the following: • Only This Computer. Allow access from a single IP address on the Internet. Enter the IP address to be allowed access.
Network Settings The router comes ready for WiFi, Ethernet, and USB connections. You can customize the router’s network settings. NETGEAR recommends that you install the router and connect it to the Internet before you change its network settings. This chapter includes the following sections: •...
Nighthawk X4 AC2350 Smart WiFi Router View WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.
Nighthawk X4 AC2350 Smart WiFi Router MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU Size on page 38. • NAT Filtering. Network Address Translation (NAT) determines how the router processes inbound traffic. Secured NAT protects computers on the LAN from attacks from the Internet but might prevent some Internet games, point-to-point applications, or multimedia applications from working.
Type the IP address. Click the Apply button. Your change takes effect. Change the Router’s Device Name The router’s device name is R7500. This device name displays in the file manager when you browse your network. To change the router’s device name: Launch a web browser from a computer or wireless device that is connected to the network.
Page 119
Nighthawk X4 AC2350 Smart WiFi Router You might want to change these settings if you need a specific IP subnet that one or more devices on the network use, or if you use competing subnets with the same IP scheme. ...
Nighthawk X4 AC2350 Smart WiFi Router b. Select a RIP version: • Disabled. This is the default setting. • RIP-1. This format is universally supported. It is adequate for most networks, unless you are using an unusual network setup. • RIP-2.
Nighthawk X4 AC2350 Smart WiFi Router Select ADVANCED > Setup > LAN Setup. Make sure that the Use Router as DHCP Server check box is selected. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router.
Nighthawk X4 AC2350 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED >...
Nighthawk X4 AC2350 Smart WiFi Router Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices screen and paste it here. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server.
Nighthawk X4 AC2350 Smart WiFi Router The BASIC Home screen displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup screen displays. Select the radio button next to the reserved address. Click the Delete button. The address is removed. Use the WPS Wizard for WiFi Connections The WPS Wizard helps you add a wireless computer or device to your WiFi network without typing the WiFi password.
Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security. NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
Nighthawk X4 AC2350 Smart WiFi Router You can specify the settings for the 2.4 GHz band and for the 5 GHz band. In the Region list, select your region. In some locations, you cannot change this setting. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or wireless device.
Page 127
Nighthawk X4 AC2350 Smart WiFi Router To change the WiFi Mbps settings: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin.
Your router comes with preset WPA2 or WPA security. The password that you enter to connect to your network is unique to your router and is on the router label. NETGEAR recommends that you use the preset security, but you can change the settings. NETGEAR recommends that you do not disable security.
Nighthawk X4 AC2350 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select Wireless.
Page 130
Scroll to the section of the screen for the guest WiFi network that you want to set up. The default guest wireless network names (SSIDs) are as follows: • NETGEAR-Guest is for the 2.4 GHz WiFi band. • NETGEAR-5G-Guest is for the 5 GHz WiFi band.
Nighthawk X4 AC2350 Smart WiFi Router Enable a Video Guest WiFi Network Guest networks allows visitors at your home to use the Internet without using your wireless security key. For optimal HD streaming performance for your guests, you can enable a 5 GHz guest video network.
Nighthawk X4 AC2350 Smart WiFi Router Control the Wireless Radios The router’s internal wireless radios broadcast signals in the 2.4 GHz and 5 GHz range. By default, they are on so that you can connect wirelessly to the router. When the wireless radios are off, you can still use an Ethernet cable for a LAN connection to the router.
Nighthawk X4 AC2350 Smart WiFi Router Select ADVANCED > Advanced Setup > Wireless Settings. In the 2.4 GHz and 5 GHz sections of the screen, select or clear the Enable Wireless Radio check boxes. Clearing these check boxes turns off the WiFi feature of the router for each band. Click the Apply button.
Nighthawk X4 AC2350 Smart WiFi Router The Advanced Wireless Settings screen displays. Click the Add a new period button. Use the lists, radio buttons, and check boxes to set up a period during which you want to turn off the wireless signal. Click the Apply button.
(Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected. If you clear this check box, the next time a new wireless client uses WPS to connect to the router, the router wireless settings change to an automatically generated random SSID and security key.
Page 136
NETGEAR recommends that you use different wireless settings on each router. You can also turn off the wireless radio on the other router or gateway and use the R7500 router only for wireless client access. Click the Apply button. The IP address of the router changes, and you are disconnected.
Nighthawk X4 AC2350 Smart WiFi Router Use the Router in Bridge Mode You can use your router in bridge mode to connect multiple devices with WiFi at the faster 802.11ac speed. To do this, you need two WiFi routers: one set up as a router and the other set up as a bridge.
Page 138
Nighthawk X4 AC2350 Smart WiFi Router Launch a web browser from a computer or wireless device that is connected to the network of the router that will run in bridge mode. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password. The user name is admin.
Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set Up a VPN Connection •...
To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address to...
Select the Enable VPN Service check box. By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service type and port, NETGEAR recommends that you change these settings before you install the OpenVPN software.
Page 142
Nighthawk X4 AC2350 Smart WiFi Router The OpenVPN Setup Wizard displays: Click the Next button. Read the License Agreement and click the I Agree button. The Choose Components screen displays: Leave the check boxes selected as shown, and click the Next button. To specify the destination folder, click the Browse button and select a destination folder.
VPN tunnel from your computer to your router over the Internet. For the VPN tunnel to work, the local LAN IP address of the remote R7500 router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected.
Page 144
Nighthawk X4 AC2350 Smart WiFi Router information about changing these settings, see Change the LAN TCP/IP Settings page 118. To open a VPN tunnel: Launch the OpenVPN application with administrator privileges. The OpenVPN icon displays in the Windows taskbar. Tip: You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check...
The network resources display. The ReadySHARE icon is in the Computer section and the remote R7500 icon is in the Media Devices section (if DLNA is enabled in the router). If the icons do not display, click the Refresh button to update the screen.
Nighthawk X4 AC2350 Smart WiFi Router To allow VPN clients to use your home Internet service: Launch a web browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. Enter the router user name and password.
Nighthawk X4 AC2350 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Select ADVANCED > Advanced Setup > VPN Service. The VNP screen displays. Select the Enable VPN Service radio button.
Specify Internet Port Settings You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Set Up Port Forwarding to a Local Server •...
Nighthawk X4 AC2350 Smart WiFi Router Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
Nighthawk X4 AC2350 Smart WiFi Router Click the Add button. The service displays in the list. Add a Custom Port Forwarding Service To add a custom service: Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.
Nighthawk X4 AC2350 Smart WiFi Router In the Internal IP address field, type the IP addressor select the radio button for an attached device listed in the table. Click the Apply button. The service is now in the list on the Port Forwarding/Port Triggering screen. Edit a Port Forwarding Service ...
Nighthawk X4 AC2350 Smart WiFi Router Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering screen displays. Select the Port Forwarding radio button as the service type. In the table, select the radio button next to the service name. Click the Delete Service button.
Nighthawk X4 AC2350 Smart WiFi Router Your router performs Network Address Translation (NAT) on the source IP address and sends the reply through the Internet to the computer or wireless device that sent the web page request. Set Up Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases: •...
Nighthawk X4 AC2350 Smart WiFi Router Click the Add Service button. In the Service Name field, type a descriptive service name. From the Service User list, select a user option: • Any (the default) allows any computer on the Internet to use this service. •...
Nighthawk X4 AC2350 Smart WiFi Router Select the Port Triggering radio button. Clear the Disable Port Triggering check box. If this check box is selected, the router does not use port triggering even if you specified port triggering settings. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls how long the inbound ports stay open when the router detects no activity.
Page 156
Nighthawk X4 AC2350 Smart WiFi Router When your router receives the incoming message to destination port 33333, it checks its session table to see if a session is active for port number 33333. Finding an active session, the router restores the original address information replaced by NAT and sends this reply message to your computer.
Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...
Nighthawk X4 AC2350 Smart WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you need to restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on.
Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware.
168. If the error persists, a hardware problem might be the cause. Contact technical support at www.netgear.com/support. Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: •...
• If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.
Nighthawk X4 AC2350 Smart WiFi Router If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.
Nighthawk X4 AC2350 Smart WiFi Router A login screen displays. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Click the ADVANCED tab. The ADVANCED Home screen displays.
Nighthawk X4 AC2350 Smart WiFi Router Changes Not Saved If the router does not save the changes that you make in the router interface, do the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.
Nighthawk X4 AC2350 Smart WiFi Router Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly. To ping the router from a Windows computer: From the Windows toolbar, click the Start button and select Run.
Page 166
Nighthawk X4 AC2350 Smart WiFi Router If the path is functioning correctly, messages display that are similar to those shown in Test the LAN Path to Your Router on page 165. If you do not receive replies, check the following: •...
Supplemental Information This appendix includes technical information about your router. This appendix covers the following topics: • Factory Settings • Technical Specifications...
Nighthawk X4 AC2350 Smart WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets and returns to the factory configuration settings shown in the following table.
Page 169
Nighthawk X4 AC2350 Smart WiFi Router Table 8. Factory default settings (continued) Feature Default Behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel Auto for 2.4GHz, CH 44 for WW SKU and CH 153 for North America SKU...
2. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 1733 Mbps is approximately 4x faster than 802.11n 450 Mbps. 2.4 GHz Performance Mode requires 256 QAM support on the WiFi client.