NETGEAR R7000 User Manual

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R7000 Smart WiFi Router
Us er Manual
This document is for certification purposes only. Images are for
Note:
position only and might differ from the actual product.
August 2013
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR R7000

  • Page 1 R7000 Smart WiFi Router Us er Manual This document is for certification purposes only. Images are for Note: position only and might differ from the actual product. August 2013 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
  • Page 3: Table Of Contents

    NETGEAR genie Setup ........
  • Page 4 Install the NETGEAR USB Control Center......60 Set Up the NETGEAR USB Control Center ......61 Configure the NETGEAR USB Control Center.
  • Page 5 R7000 Smart WiFi Router Set Up Port Triggering ........75 Schedule Blocking .
  • Page 6 R7000 Smart WiFi Router Sequence to Restart Your Network ......118 Check Ethernet Cable Connections ......118 Wireless Settings .
  • Page 7: Chapter 1 Hardware Setup

    NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 1300 Mbps is approximately 3x faster than 802.11n 450 Mbps.
  • Page 8: Unpack Your Router

    • Installation guide with cabling and router setup instructions • If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the front, side, and back panels and the label.
  • Page 9: Top And Front Panel

    • Blinking amber. The firmware is upgrading, or the Reset button was pressed. • Solid white. The router is ready. • Blinking white. The firmware is corrupted. Visit www.netgear.com/support. • Off. Power is not supplied to the router. Internet •...
  • Page 10: Rear Panel

    R7000 Smart WiFi Router Table 1. LED descriptions (Continued) Description Ethernet ports The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections. • Solid. A powered-on device is connected to the Ethernet port.
  • Page 11: Label

    Align the antennas with the antenna posts on the router. Attach the antennas on the threaded antenna posts. Position the antennas for the best WiFi performance. NETGEAR recommends that the center antenna be vertical and that you aim the others outward at 45 degree angles, as shown.
  • Page 12: Position Your Router

    R7000 Smart WiFi Router Position Your Router The router lets you access your network from anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.
  • Page 13: Chapter 2 Getting Started

    Getting Started C o n ne c t in g to t he r o uter This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide. This chapter contains the following sections: •...
  • Page 14: Router Setup Preparation

    R7000 Smart WiFi Router Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.
  • Page 15: Netgear Genie Setup

    R7000 Smart WiFi Router NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.  To use NETGEAR genie to set up your router: Turn the router on by pressing the On/Off button.
  • Page 16: Use Netgear Genie After Installation

    NETGEAR technical support. Use NETGEAR genie After Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.
  • Page 17: Dashboard (Basic Home Screen)

    Settings. You Chapter 9, Advanced need a solid understanding of networking to use this tab. Help & Support. Visit the NETGEAR support site for information, help, and product • documentation. These links work once you have an Internet connection. Getting Started...
  • Page 18: Join Your Wifi Network

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.
  • Page 19: Netgear Genie App And Mobile Genie App

    NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie...
  • Page 20: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie Basic Settings Yo u r I n t e r ne t c o nn e c t ion an d Wi F i n e t wo r k This chapter contains the following sections: • Internet Setup •...
  • Page 21: Internet Setup

    The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply. Your settings are saved. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 10, Troubleshooting. NETGEAR genie Basic Settings...
  • Page 22: Internet Setup Screen Fields

    R7000 Smart WiFi Router Internet Setup Screen Fields The following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether tan ISP login is required. Does Your Internet connection require a login? Answer either yes or no.
  • Page 23: Parental Controls

    To set up Live Parental Controls: Select Parental Controls on the dashboard screen. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility. NETGEAR genie Basic Settings...
  • Page 24 R7000 Smart WiFi Router After installation, Live Parental Controls automatically starts. Click Next, read the note, and click Next again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.
  • Page 25: Basic Wireless Settings

    R7000 Smart WiFi Router After you log on or create your account, the filtering level screen displays: Select the radio button for the filtering level that you want and click Next. Click the Take me to the status screen button.
  • Page 26 R7000 Smart WiFi Router If you change NETGEAR recommends that you do not change your preset security settings. your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
  • Page 27: Wireless Settings Screen Fields

    Security Options. The router comes with unique preset wireless security. These settings are on the product label. NETGEAR recommends that you use preset security so that you can refer to the label if you forget the WiFi password. However, you can change the security option and passphrase.
  • Page 28: Change The Wireless Security Option

    For help with WPA settings on your wireless computer or device, see the instructions that came with your product. Change the Wireless Security Option NETGEAR recommends that you do not disable security.  To change the WPA settings: Select Basic >...
  • Page 29: Set Up A Guest Network

    R7000 Smart WiFi Router Set Up a Guest Network A guest network allows visitors at your home to use the Internet without using your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.
  • Page 30: View Attached Devices

    R7000 Smart WiFi Router View Attached Devices You can view all computers or devices that are currently connected to your network.  To go to the Attached Devices screen: From the Basic Home screen, select Attached Devices. Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network.
  • Page 31: Chapter 4 Netgear Genie Advanced Home

    NETGEAR genie Advanced Home S p ec i f yin g c u st om se ttings This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Internet Connection Setup Wizard • WAN Setup • LAN Setup •...
  • Page 32: Netgear Genie Advanced Home Screen

    R7000 Smart WiFi Router NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. See View on page 82.
  • Page 33: Wan Setup

    R7000 Smart WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port.
  • Page 34: Default Dmz Server

    R7000 Smart WiFi Router Disable IGMP Proxying. IGMP proxying allows a computer on the local area network • (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it.
  • Page 35: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU...
  • Page 36: Lan Setup

    R7000 Smart WiFi Router Table 2. Common MTU sizes (continued) Application 1460 Usable by AOL if you do not have large email attachments, for example. 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL. Typical value to connect to dial-up ISPs.
  • Page 37: Lan Setup Screen Settings

    R7000 Smart WiFi Router  To change the LAN settings: Select Advanced > Setup > LAN Setup. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. Click Apply. Your changes are saved.
  • Page 38: Role Of The Router As A Dhcp Server

    R7000 Smart WiFi Router RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. Use Router as DHCP Server For most home networks, this check box is selected so that the router acts as a Dynamic Host Configuration Protocol (DHCP) server.
  • Page 39: Set Up Address Reservation

    R7000 Smart WiFi Router  To disable the DHCP server feature in the router: Select Advanced > Setup > LAN Setup. Clear the Use Router as DHCP Server check box. Click Apply. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router.
  • Page 40: Quality Of Service (Qos) Setup

    R7000 Smart WiFi Router Click Next. Select the radio button for the setup method that you want to use. Push button. Either click the WPS button on this screen, or press the WPS button on • the side of the router. Within 2 minutes, go to the wireless client and press its WPS button to join the network without entering a password.
  • Page 41: Set Up Qos For Internet Access

    R7000 Smart WiFi Router category, which receives a lower priority than voice and video. WMM QoS is enabled by default.  To disable WMM QoS: Select Advanced > Setup > QoS Setup. Clear the Enable WMM check box Click Apply.
  • Page 42 R7000 Smart WiFi Router The QoS Priority Rule list displays. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click Add Priority Rule. In the QoS Policy for field, type the name of the application or game.
  • Page 43 R7000 Smart WiFi Router QoS for a Router LAN Port  To create a QoS policy for a device connected to one of the router’s LAN ports: Select Advanced > Setup > QoS Setup. Select the Turn Internet Access QoS On check box.
  • Page 44 R7000 Smart WiFi Router From the Priority Category list, select MAC Address. If the device to be prioritized is in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields.
  • Page 45: Chapter 5 Usb Storage

    USB Storage Device Network and Access Settings • Available Network Folders • Specify Approved USB Devices • Media Server Settings • TiVo Support For information about using the ReadySHARE Printer feature, see Chapter 6, ReadySHARE Printer. For more about ReadySHARE features, visit www.netgear.com/readyshare.
  • Page 46: Connect A Usb Storage Device To The Router

    R7000 Smart WiFi Router Connect a USB Storage Device to the Router ReadySHARE lets you access and share or a USB drive connected the router USB port. If your USB device has special drivers, it is not compatible.  To connect a USB storage device: Insert your USB storage device into one of the router USB ports.
  • Page 47 R7000 Smart WiFi Router Click Connect.  To access the USB device from a Windows computer: To access the USB device, use any of these methods: Select Start > Run. Enter \\readyshare in the dialog box and click OK. •...
  • Page 48: Sharing Files

    R7000 Smart WiFi Router  To access the USB drive with FTP from a remote computer: Make sure that the FTP check box is selected in the Access Method section of the USB Storage (Advanced Settings) screen (see USB Storage Device Network and Access on page 51).
  • Page 49: Store Files In A Central Location For Printing

    R7000 Smart WiFi Router If you want to specify read-only access or to allow access from the Internet, see on page 51. Storage Device Network and Access Settings Store Files in a Central Location for Printing This scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN).
  • Page 50: View A Usb Device Attached To The Router

    R7000 Smart WiFi Router View a USB Device Attached to the Router  To view basic information about the USB storage device: Select Basic > ReadySHARE Cloud. By default, the Basic radio button is selected, and the screen displays a USB storage device if it is attached to the router USB port.
  • Page 51: Usb Storage Device Network And Access Settings

    R7000 Smart WiFi Router USB Storage Device Network and Access Settings You can set up the device name, workgroups, and network folders for your USB device.  To view or change the USB storage advanced settings: Select Advanced > USB Storage > Advanced Settings.
  • Page 52: Available Network Folders

    R7000 Smart WiFi Router Available Network Folders You can view or change the network folders on the USB storage device.  To view network folders: Select Advanced > USB Storage > Advanced Settings. Scroll down to the Available Networks Folder section of the screen.
  • Page 53 R7000 Smart WiFi Router Click Create Network Folder. If the Add a Network Folder screen does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. In the Folder field, browse and select the folder.
  • Page 54: Specify Approved Usb Devices

    R7000 Smart WiFi Router Specify Approved USB Devices For more security, you can set up the router to share only approved USB devices.  To set up approved USB devices: Select Advanced > Advanced Setup > USB Settings. Click the Approved Devices button.
  • Page 55: Media Server Settings

    R7000 Smart WiFi Router Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. ReadyDLNA implies this device serves media in DLNA compatible form to DLNA/UPnP AV-compliant media players.
  • Page 56: Use Readydlna To Play Media From Your Network On Tivo

    Select Advanced > USB Storage > Media Server. Make sure that the Enable TiVo support check box is selected.  To play videos: On the TiVo, select TiVo Central > My Shows. Go to the bottom of the list to find and select the R7000. USB Storage...
  • Page 57 R7000 Smart WiFi Router  To play music or view photos: On the TiVo, select TiVo Central > Music, Photos, & Showcases. Select what you want to play or watch.  To copy TiVo Files onto a computer: Use the TiVo Desktop accessory available at https://www3.tivo.com/store/accessories-software.do.
  • Page 58: Chapter 6 Readyshare Printer

    • ReadySHARE Printer Utility • Set Up the ReadySHARE Printer Utility • Install the NETGEAR USB Control Center • Manage USB Print and Scan Jobs The USB port on the router can connect only to USB devices like Note: flash drives, hard drives, and printers. Do not connect computers,...
  • Page 59: Readyshare Printer Utility

    • URL: www.netgear.com/readyshare Once installed, the ReadySHARE Printer utility displays on your computer as the NETGEAR USB Control Center. Set Up the ReadySHARE Printer Utility Connect the USB Printer to your router and install the utility on each computer in your network from which you want to control the USB printer.
  • Page 60: Install The Netgear Usb Control Center

    For the ReadySHARE Print feature to work, this utility must be installed and running in the background on each computer in the network from which you want to control this USB printer. Once installed, the ReadySHARE Printer utility displays on your computers as the NETGEAR USB Control Center.
  • Page 61: Set Up The Netgear Usb Control Center

     To set up the NETGEAR USB Control Center: On each computer on your network that shares the USB printer, launch the NETGEAR USB Control Center the same way you launch any application program on your Windows or MAC computer.
  • Page 62 The utility does not always need to hold the connection of a USB printer. After a print job is created for some USB printers, the NETGEAR USB Control Center connects to this USB printer automatically and prints. After the print job is done, the printer status might return to a Paused state.
  • Page 63: Configure The Netgear Usb Control Center

    You can set the time-out and specify other settings from the Configuration screen.  To configure the NETGEAR USB Control Center: Launch the NETGEAR USB Control Center the same way you launch any application program on your Windows or MAC computer. Select Tools > Configuration.
  • Page 64: Manage Usb Print And Scan Jobs

    Your changes are saved. Manage USB Print and Scan Jobs The NETGEAR USB Control Center utility runs in the background on each computer in your network. This utility manages the printing queue and handling for the USB printer connected to your router.
  • Page 65: Launch The Netgear Usb Control Center

    The NETGEAR USB Control Center shows the availability status of the USB devices. The NETGEAR USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router. If you exit the utility, printing does not work.
  • Page 66: Use The Scan Feature Of A Multifunction Usb Printer

    If your USB printer supports scanning, you can also use the USB printer for scanning To use the scan feature of a multifunction USB printer: Launch the NETGEAR USB Control Center the same way you launch any application program on your Windows or MAC computer.
  • Page 67: Chapter 7 Security

    Security C u s t om izi ng th e fir ew all s e t t i n g s This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections: •...
  • Page 68: Keyword Blocking Of Http Traffic

    R7000 Smart WiFi Router Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule.  To set up keyword blocking: Select Advanced > Security > Block Sites.
  • Page 69: Block Services (Port Filtering)

    R7000 Smart WiFi Router Your changes are saved. Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’...
  • Page 70: Port Triggering To Open Incoming Ports

    R7000 Smart WiFi Router The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list displays several common services, but you are not limited to these choices. (Optional) To add services or applications that are not in the list, select User Defined.
  • Page 71: Port Forwarding To Permit External Host Communications

    R7000 Smart WiFi Router You open an IRC client program to start a chat session on your computer. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router.
  • Page 72: How Port Forwarding Differs From Port Triggering

    R7000 Smart WiFi Router 192.168.1.123.” The following sequence shows the effects of the port forwarding rule you have defined: The user of a remote computer opens a browser and requests a web page from www.example.com, which resolves to the public IP address of your router. The remote...
  • Page 73: Set Up Port Forwarding To Local Servers

    R7000 Smart WiFi Router Port forwarding is always active and does not need to be triggered. • Set Up Port Forwarding to Local Servers The port forwarding feature lets you allow certain types of incoming traffic to reach servers on your local network.
  • Page 74: Add A Custom Service

    R7000 Smart WiFi Router Add a Custom Service To define a service, game, or application that is not in the Service Name list, first determine which port number or range of numbers the application uses. You can usually determine this information by contacting the publisher of the application or user groups or news groups.
  • Page 75: Edit Or Delete A Port Forwarding Entry

    R7000 Smart WiFi Router Edit or Delete a Port Forwarding Entry  To edit or delete a port forwarding entry: Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. Select the Port Forwarding radio button as the service type In the table, select the radio button next to the service name.
  • Page 76 R7000 Smart WiFi Router If you use applications such as multiplayer gaming, peer-to-peer Note: connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP). See Universal Plug and on page 105.
  • Page 77 R7000 Smart WiFi Router  To add a port triggering service: On the Port Triggering screen, click Add Service. In the Service Name field, type a descriptive service name. In the Service User list, select Any, or select Single address and enter the IP address of one computer.
  • Page 78: Schedule Blocking

    R7000 Smart WiFi Router Schedule Blocking You can specify the days and time that you want to block Internet access.  To schedule blocking: Select Advanced > Security > Schedule. Set up the schedule for blocking keywords and services. Days to Block. Select days on which you want to apply blocking by selecting the •...
  • Page 79: Set Up Security Event Email Notifications

    R7000 Smart WiFi Router Set up Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often.  To set up email notifications: Select Advanced >...
  • Page 80: Chapter 8 Administration

    Administration M a n ag in g y o ur n e two r k This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware •...
  • Page 81: Upgrade The Router Firmware

    R7000 Smart WiFi Router Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.
  • Page 82: View Router Status

    R7000 Smart WiFi Router View Router Status  To view router status and usage information: Select Advanced Home or select Administration > Router Status. Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.
  • Page 83 IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the router. Domain Name Server. The Domain Name Server addresses used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
  • Page 84 R7000 Smart WiFi Router Connection Status Button  To view the Internet connection status: Select Advanced Home or select Administration > Router Status. In the Internet Port pane, click the Connection Status button. The following information displays: IP Address. The IP address that is assigned to the router.
  • Page 85: Wireless Settings (2.4 Ghz And 5 Ghz)

    R7000 Smart WiFi Router Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) that the router uses. Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world.
  • Page 86: Manage The Configuration File

    R7000 Smart WiFi Router  To view logs: Select Advanced > Administration > Logs. The log screen shows the following information: Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry.
  • Page 87: Back Up Settings

    R7000 Smart WiFi Router Back Up Settings  To back up the router’s configuration settings: Select Advanced > Administration > Backup Settings. Click Backup Settings. Specify a location to store the .cfg file that is on a computer on your network.
  • Page 88: Change The Password

    Your changes take effect. Recover the Password NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
  • Page 89 R7000 Smart WiFi Router If password recovery is enabled, you are prompted to answer two security questions. Enter the saved answers to the security questions. Administration...
  • Page 90: Chapter 9 Advanced Settings

    Advanced Settings S e t t i ng u p u n iq u e s it u ations This chapter describes the advanced features of your router. Networking knowledge is needed to implement some of these features. This chapter includes the following sections: •...
  • Page 91: Advanced Wireless Settings

    R7000 Smart WiFi Router Advanced Wireless Settings You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only.
  • Page 92: Set Up A Wireless Schedule

    R7000 Smart WiFi Router Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.
  • Page 93: Set Up A Wireless Access List By Mac Address

    R7000 Smart WiFi Router (Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected. If you clear this check box, the next time a new wireless client uses WPS to connect to the router, the router wireless settings change to an automatically generated random SSID and security key.
  • Page 94: Wireless Access Point (Ap)

    R7000 Smart WiFi Router Click Add. The screen changes back to the list screen. Add each computer or device you want to allow to connect wirelessly. Select the Turn Access Control On check box. Click Apply.  To edit a wireless device or delete it from the access list: Select Advanced >...
  • Page 95 Note: To avoid interference with other routers or gateways in your network, NETGEAR recommends that you use different wireless settings on each router. You could also turn off the wireless radio on the other router or gateway and use your router only for wireless client access.
  • Page 96: Set Up The Router In Bridge Mode

    Set Up the Router in Bridge Mode You can use your R7000 Smart WiFi Router in Bridge mode to connect multiple devices wirelessly at the faster 802.11ac speed. To do this, you need two WiFi Routers: one set up as a router and the other set up as a bridge.
  • Page 97 R7000 Smart WiFi Router On the R7000 Smart WiFi Router that will run in Bridge mode, select Advanced > Advanced Setup > Wireless Settings. Scroll down and select the Use other operation mode check box and the Enable Bridge mode radio button.
  • Page 98: Wireless Distribution System (Wds)

    R7000 Smart WiFi Router Your changes take effect. Wireless Distribution System (WDS) You can set the router up to be used as a wireless base station or a wireless repeater in a wireless distribution system (WDS). A WDS lets you expand a wireless network through multiple access points.
  • Page 99: Set Up The Base Station

    R7000 Smart WiFi Router The router is always in dual-band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band. However, if you enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual-band concurrent mode is not affected.
  • Page 100: Set Up A Repeater

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. If you are using the router as the base station with a non-NETGEAR Note: router as the repeater, you might need to change more configuration settings.
  • Page 101: Dynamic Dns

    R7000 Smart WiFi Router Fill in the Repeater IP Address field. This IP address must be in the same subnet as the base station, but different from the LAN IP address of the base station. (Optional) Select the Disable Wireless Client Association check box to prevent wireless clients from associating with the repeater and allowing LAN client associations only.
  • Page 102: Static Routes

    R7000 Smart WiFi Router  To set up Dynamic DNS: Select Advanced > Advanced Setup > Dynamic DNS. Register for an account with one of the Dynamic DNS service providers whose URLs are in the Service Provider list. Select the Use a Dynamic DNS Service check box.
  • Page 103 R7000 Smart WiFi Router In this case you must define a static route, telling your router that 134.177.0.0 should be accessed through the ISDN router at 192.168.1.100. In this example: The Destination IP Address and IP Subnet Mask fields specify that this static route •...
  • Page 104: Remote Management

    R7000 Smart WiFi Router Click the Edit button. • The Static Routes screen adjusts. a. Edit the route information. b. Click the Apply button. Click the Delete button. • The route is removed from the table. Remote Management The remote management feature lets you access your router over the Internet to view or change its settings.
  • Page 105: Universal Plug And Play

    R7000 Smart WiFi Router To allow access from a single IP address on the Internet, select Only This Computer. • Enter the IP address that will be allowed access. To allow access from a range of IP addresses on the Internet, select IP Address •...
  • Page 106: Ipv6

    R7000 Smart WiFi Router By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control the resources, such as port forwarding (mapping), of the router.
  • Page 107: Requirements For Entering Ipv6 Addresses

    R7000 Smart WiFi Router If you are not sure, select Auto Detect so that the router detects the IPv6 type that is • in use. If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select •...
  • Page 108: Ipv6 Auto Config

    R7000 Smart WiFi Router Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired • for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
  • Page 109: Ipv6 6To4 Tunnel

    R7000 Smart WiFi Router Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired • for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
  • Page 110 R7000 Smart WiFi Router The screen adjusts: The router automatically detects the information in the following fields: Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired • for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 111: Ipv6 Pass Through

    R7000 Smart WiFi Router IPv6 Pass Through In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. ...
  • Page 112: Ipv6 Dhcp

    R7000 Smart WiFi Router Secondary DNS Server. The secondary DNS server that resolves IPv6 domain • name records for the router. Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen.
  • Page 113: Ipv6 Pppoe

    R7000 Smart WiFi Router of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired •...
  • Page 114 R7000 Smart WiFi Router The screen adjusts: The router automatically detects the information in the following fields: Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired • for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 115: Traffic Meter

    R7000 Smart WiFi Router Use DHCP Server. This method passes more information to LAN devices, but some • IPv6 systems might not support the DHCv6 client function. Auto Config. This is the default setting. • (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
  • Page 116 R7000 Smart WiFi Router (Optional) If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field. In the Traffic Counter section, set the traffic counter to begin at a specific time and date.
  • Page 117: Chapter 10 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at for product and contact information. http://support.netgear.com This chapter contains the following sections: •...
  • Page 118: Quick Tips

    R7000 Smart WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you need to restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router.
  • Page 119: Troubleshoot With The Leds

    Make sure that the power cord is securely connected to your router and that the power • adapter is securely connected to a functioning power outlet. Check that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted. This •...
  • Page 120: Leds Never Turn Off

    R7000 Smart WiFi Router LEDs Never Turn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, this indicates a fault within the router. If all LEDs are still on one minute after power-up: Cycle the power to see if the router recovers.
  • Page 121: Cannot Access The Internet

    Make sure that Caps Lock is off when you enter this information. If you are attempting to set up your NETGEAR router as an additional router behind an • existing router in your network, consider replacing the existing router. NETGEAR does not support such a configuration.
  • Page 122: Troubleshoot Pppoe

    R7000 Smart WiFi Router Your ISP might check for your computer’s host name. • Assign the computer host name of your ISP account as the account name in the Internet Setup screen. Your ISP allows only one Ethernet MAC address to connect to Internet and might check •...
  • Page 123: Troubleshoot Internet Browsing

    R7000 Smart WiFi Router Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: Your computer might not recognize any DNS server addresses. A DNS server is a host •...
  • Page 124: Wireless Signal Strength

    R7000 Smart WiFi Router If you want to view the wireless settings for the router, use an Ethernet cable to connect a • computer to a LAN port on the router. Then log in to the router, and select Wireless see (Basic Wireless Settings on page 25).
  • Page 125: Test The Path From Your Computer To A Remote Device

    R7000 Smart WiFi Router For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected. Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your computer and router.
  • Page 126: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...
  • Page 127: Factory Settings

    R7000 Smart WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table.
  • Page 128 R7000 Smart WiFi Router Table 3. Factory default settings (continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise varies by region...
  • Page 129: Technical Specifications

    R7000 Smart WiFi Router Technical Specifications Table 4. R7000 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...
  • Page 130 We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the R7000 Smart WiFi Router complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and •...
  • Page 131 Canadian Department of Communications Radio Interference Regulations This digital apparatus (R7000 Smart WiFi Router) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 132 Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters).

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