This chapter provides information about troubleshooting your ProSafe Dual Band Wireless N
Access Point WNDAP350 . After each problem description, instructions are given to help you
diagnose and solve the problem. For the common problems listed, go to the section indicated.
•
Is the WNDAP350 on?
Go to
"Installing the WNDAP350 wirelss access point" on page 2-4
•
Have I connected the wireless access point correctly?
Go to
"Installing the WNDAP350 wirelss access point" on page
•
I cannot remember the wireless access point's configuration password.
Go to
"Changing the Administrator Password" on page
Note: For up-to-date WNDAP350 installation details and troubleshooting guidance visit
http://kbserver.netgear.com/products/WG302.asp.
If you have trouble setting up your WNDAP350, check the tips below.
No lights are lit on the wireless access point.
It takes a few seconds for the power indicator to light up. Wait a minute and check the power light
status on the access point.
If the access point has no power.
•
Make sure the power cord is connected to the access point.
•
Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
•
Make sure you are using the correct NETGEAR power adapter supplied with your access
point.
Troubleshooting and Debugging
v2.0, April 2013
Chapter 5
2-4.
3-10.
5-1