Page 1 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Re fe re nce Manual May 2013 202-11230-01 350 East Plumeria Drive San Jose, CA 95134...
Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
Page 3: Table Of Contents
WNDAP380R ........
Page 4 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Security Profile Concepts ........43 Write Down Your Wireless Network Settings .
Page 5 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R View the Activity Log ........113 Traffic Statistics .
Page 6: Chapter 1 Introduction
Introduction This chapter introduces the NETGEAR® ProSAFE® Dual Band Wireless-N Access Point with RFID Support, WNDAP380R, and describes some of the key features. The chapter includes the following sections: • About the ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R •...
Page 7: What Is In The Box
About the ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R, going forward in this manual referred to as the wireless access point, is a powerful building block of a wireless LAN infrastructure.
Page 8: System Requirements
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R System Requirements Before installing the wireless access point, make sure that your system meets these requirements: • A 10/100/1000 Mbps local area network device such as a hub or switch.
Page 9: Key Features
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R configured SSIDs are active, and the network devices can connect to the wireless access point by using any of these SSIDs. • DHCP server and client. The DHCP server of the wireless access point can provide a dynamic IP address to wireless clients.
Page 10: B/G/N And 802.11A/N Standards-Based Wireless Networking
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R • Access control. MAC address filtering can ensure that only trusted wireless clients can use the wireless access point to gain access to the wireless and wired LAN. • Security profiles. When using multiple BSSIDs, you can configure unique security settings (encryption, SSID, and so on) for each BSSID.
Page 11: Autosensing Ethernet Connections With Auto Uplink
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R • Packet fragmentation and reassembly • Auto or long preamble • Roaming among wireless access points on the same subnet Autosensing Ethernet Connections with Auto Uplink The wireless access point can connect to a standard Ethernet network. The LAN interface is autosensing and capable of full-duplex or half-duplex operation.
Page 12: Rear Panel
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Table 1. Top panel LEDs Item Description Power/Test Off Power is off. On (green) Power is on. Amber, then blinking A self-test is running or software is being loaded. green...
Page 13: Bottom Panel With Product Label
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The rear panel components of the wireless access point, from left to right, are described in the following list: Factory default Reset button. Using a sharp object, press and hold this button for about 10 seconds to reset the wireless access point to factory defaults settings.
Page 14: Chapter 2 Installation And Basic Configuration
Installation and Basic Configuration This chapter describes how to install and configure the wireless access point for wireless connectivity to your LAN. This basic configuration enables computers with 2.4 GHz 802.11b/g/n and 5 GHz 802.11a/n wireless adapters to connect to the Internet or access printers and files on your LAN.
Page 15: What You Need Before You Begin
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R What You Need Before You Begin You need to consider the guidelines and requirements in the following sections before you can set up your wireless access point. See also System Requirements on page 8.
Page 16: Ethernet Cabling Requirements
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Ethernet Cabling Requirements The wireless access point connects to your LAN using twisted-pair Category 5 Ethernet cable with RJ-45 connectors. LAN Configuration Requirements For the initial configuration of your wireless access point, you need to connect a computer to the wireless access point.
Page 17: Connect The Wireless Access Point To A Computer
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Connect the Wireless Access Point to a Computer Tip: Before you place the wireless access point in an elevated position that is difficult to reach, first set up and test the wireless access point to verify wireless network connectivity.
Page 18: Log In To The Wireless Access Point
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Active LED. The Active LED is lit or blinks green when there is Ethernet traffic. LAN LED. The LAN LED indicates the LAN speed for the LAN port: green for 1000 Mbps and amber for 100 Mbps or 10 Mbps.
Page 19: Web Management Interface
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Web Management Interface The navigation tabs across the top of the web management interface provide access to all the configuration functions of the wireless access point and remain constant. The menu items in the blue bar change according to the navigation tab that is selected.
Page 20: Configure Basic General System Settings And Time Settings
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Configure Basic General System Settings and Time Settings After you have successfully logged in to the wireless access point, the basic General system settings screen displays.  To configure basic system settings: Select Configuration >...
Page 21: Configure The Ip Settings
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Configure the settings as explained in the following table: Setting Description Time Zone Select the time zone to match your location. Current Time This is a nonconfigurable field that displays the current date and time.
Page 22 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Tip: If you enable the DHCP client on the wireless access point, you can discover the new IP address of the wireless access point by accessing the DHCP server on your LAN, or by using a network IP address scanner application.
Page 23: Configure The Optional Dhcp Server
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Primary DNS Server Enter the IP addresses of the primary and secondary DNS servers. A DNS server is a host on the Internet that translates Internet names (such as www.netgear.com) to numeric IP addresses.
Page 24: Configure The Basic Wireless Settings
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Configure the settings as explained in the following table: Setting Description Select the Enable radio button to enable the DHCP server. Use the default settings or specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address.
Page 25 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R WARNING: If you configure the wireless access point from a wireless computer and you change the wireless access point’s SSID, channel, or wireless security settings, you lose your wireless connection when you click Apply. You then need to change the wireless settings of your computer to match the wireless access point’s new settings.
Page 26 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Select one of the following 2.4GHz Band radio buttons: • 11b. Both 802.11n- and 802.11g-compliant devices can connect to the access point because they are backward compatible. • bg. 802.11n-compliant devices can connect to the access point because they are backward compatible.
Page 27 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Specify the remaining wireless settings as explained the following table: Setting Descriptions Wireless Network Name Enter a 32-character (maximum) service set identifier (SSID); the characters are (SSID) case-sensitive. The default is NETGEAR_11ng. The SSID assigned to a wireless device needs to match the wireless access point’s SSID for the wireless device...
Page 28 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Click Apply. The selected wireless mode is now enabled. Note: For information about how to configure advanced wireless settings, Configure Advanced Wireless Settings on page 82. Configure 802.11a/na Wireless Settings If you click the 802.11a/na tab on the basic Wireless Settings screen, you can configure the...
Page 29 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Select one of the following 5GHz Band radio buttons: • 11a. 802.11n-compliant devices can connect to the access point because they are backward compatible. • 11na. This is the default setting. If you keep the default setting, go to...
Page 30: Test Basic Wireless Connectivity
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Descriptions MCS Index / Data Rate From the drop-down menu, select a Modulation and Coding Scheme (MCS) index and transmit data rate for the wireless network. The default setting is Best.
Page 31: Mount The Wireless Access Point
If you have trouble connecting to the wireless access point, see Chapter 7, Troubleshooting. NETGEAR recommends that you complete the following tasks before you deploy the wireless access point in your network: • Configure wireless security and other wireless features as described in...
Page 32 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Figure 6. Best location for ceiling installation Note: Do not place the wireless access point in a false ceiling space facing  To install the wireless access point using the ceiling installation kit: Verify the package contents of the ceiling installation kit.
Page 33 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Detach the mounting plate from the wireless access point. Attach the clamp to the ceiling rail. Attach the mounting plate to the clamp. Installation and Basic Configuration...
Page 34 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Connect the cables to the wireless access point. Attach the wireless access point to the mounting plate. Attach the cover to the wireless access point. Installation and Basic Configuration...
Page 35: Wall Installation
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Wall Installation The best location for wall installation is at the center of your wireless coverage area, and within line of sight of all mobile devices. Make sure the top (the dome side) of the wireless access point is directed toward the users and not the wall.
Page 36 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Detach the mounting plate from the wireless access point. Attach the mounting plate to the wall. Installation and Basic Configuration...
Page 37 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Connect the cables to the wireless access point. Attach the wireless access point to the mounting plate. Installation and Basic Configuration...
Page 38: Desk Installation
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Attach the cover to the wireless access point. Desk Installation  To install the wireless access point on a desk: Attach the rubber feet to the holes in the bottom of the wireless access point.
Page 39: Chapter 3 Wireless Configuration And Security
Wireless Configuration and Security This chapter describes how to configure the wireless features of the wireless access point. The chapter includes the following sections: • Before You Configure Wireless Security • Wireless Data Security Options • Security Profiles • Configure RADIUS Server Settings •...
Page 40: Before You Configure Wireless Security
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Before You Configure Wireless Security Before you set up wireless security and additional wireless features that are described in this chapter, connect the wireless access point, get the Internet connection working, set the country or region correctly, and configure the 802.11b, 11bg, or 11ng wireless settings and...
Page 41 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R There are many ways in which you can enhance the security of your wireless network: • Use multiple BSSIDs combined with VLANs. You can configure combinations of VLANS and BSSIDs (security profiles) with stronger or less restrictive access security according to your requirements.
Page 42: Security Profiles
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R WPA-PSK uses a pre-shared key (PSK) for authentication; for more information, see the following sections: Configure and Enable Security Profiles on page 46 Configure WPA-PSK, WPA2-PSK, and WPA-PSK & WPA2-PSK on page 54 •...
Page 43: Security Profile Concepts
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Security profiles let you configure unique security settings for each SSID on each radio of the wireless access point. For each radio, the wireless access point supports up to eight security...
Page 44: Write Down Your Wireless Network Settings
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Write Down Your Wireless Network Settings For a new wireless network, print or copy the following two forms and fill in the settings. For an existing wireless network, the network administrator can provide this information.
Page 45 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Form for 802.11a/an Modes Print the form and store the security information in a safe place: • SSID: The service set identifier (SSID) identifies the wireless local area network. You can customize it by using up to 32 alphanumeric characters.
Page 46: Configure And Enable Security Profiles
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Configure and Enable Security Profiles To configure and enable a security profile, you need to enable the associated radio: • For 802.11b/bg/ng modes, the 2.4 GHz radio needs to be enabled (see Configure 802.11b/bg/ng Wireless Settings...
Page 47 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R (Optional) Click the 802.11a/na tab. The Profile Settings screen for the 802.11a/na modes also shows eight wireless security profiles. (If the 5 GHz radio is disabled, the Enable column is masked out.)
Page 48 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The following table explains the fields of the Profile Settings screen: Setting Description Profile Name The unique name of the wireless security profile that makes it easy to recognize the profile.
Page 49 Enter a unique name of the wireless security profile that makes it easy to recognize the profile. The default names are NETGEAR, NETGEAR-1, NETGEAR-2, and so on, through NETGEAR-7. You can enter a value of up to 32 alphanumeric characters.
Page 50 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Network Authentication WPA & WPA2 with Configure the RADIUS server setting. TKIP + AES and Data Encryption Radius encryption is the default encryption. (continued) Configure WPA with RADIUS, WPA2 with RADIUS, and WPA &...
Page 51 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description VLAN ID Enter the VLAN ID to be associated with this wireless security profile. The default VLAN ID is 1. The VLAN ID needs to match the VLAN ID that is used by the other devices in your network.
Page 52 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R • Shared key with WEP Shared key provides pre-shared WEP key encryption without RADIUS authentication. The security level of static WEP is not very strong. When you select Shared Key from the Network Authentication drop-down menu, the screen expands to display the WEP fields: Figure 10.
Page 53 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Figure 11. Legacy 802.1X Configure WPA with RADIUS, WPA2 with RADIUS, and WPA & WPA2 with RADIUS WPA, WPA2, and WPA & WPA2 security requires RADIUS-based 802.1x authentication, so you also need to define RADIUS server settings. For information about RADIUS servers, see Configure RADIUS Server Settings on page 55.
Page 54 Descriptions Advanced Encryption Standard (AES) is the standard encryption method used with WPA2. Note: Although some wireless clients might support AES with WPA, the WNDAP380R wireless access point does not support WPA with AES. TKIP + AES The TKIP + AES encryption method is supported both for WPA and WPA2. Broadcast packets use TKIP.
Page 55: Configure Radius Server Settings
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Table 4. Settings for WPA-PSK, WPA2-PSK, and WPA-PSK & WPA2-PSK Setting Descriptions Data Encryption TKIP Temporal Key Integrity Protocol (TKIP) is the standard encryption method used with WPA. You can also use TKIP with WPA2.
Page 56 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Specify the settings as explained in the following table: Setting Descriptions Radius Server Settings Primary IP Address Enter the IP address of the primary RADIUS server for Authentication Server authentication.
Page 57: Restrict Wireless Access By Mac Address
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Descriptions Primary IP Address Enter the IP address of the primary RADIUS server for Accounting Server accounting. Port Enter the number of the UDP port on the wireless access point that is used to access the primary RADIUS server for accounting.
Page 58 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The MAC Authentication screen displays. (The following figure shows some examples.) (Optional) Click the 802.11a/na tab. The MAC Authentication screen for the 802.11a/na modes displays. Select the Turn Access Control On check box.
Page 59 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Depending on your network configuration, use one of the following three methods: • Select MAC addresses from the Available Wireless Stations table: a. Select check boxes for individual MAC addresses.
Page 60: Schedule The Wireless Radios To Be Turned Off
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Schedule the Wireless Radios to Be Turned Off Scheduling the wireless radios to be turned off is a green feature that allows you to turn off the wireless radios during scheduled vacations, office shutdowns, on evenings, or on weekends.
Page 61 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R By enabling WMM, you allow Quality of Service (QoS) control for upstream traffic flowing from a wireless client to the wireless access point and for downstream traffic flowing from the wireless access point to a wireless client.
Page 62 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Enable or disable the WMM features: • Enable Wi-Fi Multimedia (WMM). To enable this feature, select the Enable radio button. By default, this feature is enabled. Select the Disable radio button to disable the feature.
Page 63: Chapter 4 Management
Management This chapter describes how to use the management of the wireless access point. The chapter includes the following sections: • Enable Remote Management • Upgrade the Wireless Access Point Software • Manage the Configuration File or Reset to Factory Defaults •...
Page 64: Enable Remote Management
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Enable Remote Management This section describes the different options for remote management. • SNMP Management • Secure Shell and Telnet Management Both Simple Network Management Protocol (SNMP) and the remote console Secure Shell (SSH) are enabled by default, which allows for remote management of the wireless access point from a client running SNMP management software, as well as from an SSH client.
Page 65: Secure Shell And Telnet Management
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Read-Write Community Name Enter the community string to allow the SNMP manager to read and write the wireless access point’s MIB objects. The default is private. Trap Community Name Enter the community string to allow the SNMP manager to send traps.
Page 66: Upgrade The Wireless Access Point Software
The software of the wireless access point is stored in flash memory and can be upgraded as NETGEAR releases new software. You can download upgrade files from the NETGEAR website. If the upgrade file is compressed (.zip file), you first need to extract the image (.rmt) file before sending it to the wireless access point.
Page 67: Web Browser Upgrade Procedure
Upgrading firmware through a web browser is the most common upgrade method.  To use a web browser to upgrade the wireless access point firmware: Download the new software file from the NETGEAR website and save it to your hard disk. If necessary, unzip the new software file.
Page 68: Tftp Server Upgrade Procedure
 To use a TFTP server to upgrade the wireless access point firmware: Download the new software file from the NETGEAR website and save it to your hard disk. Place the software file in your TFTP server location. (You do not need to unzip the file.) If available, read the release notes before upgrading the software.
Page 69: Manage The Configuration File Or Reset To Factory Defaults
Restore the Wireless Access Point to the Factory Default Settings • Reboot the Wireless Access Point without Restoring the Default Configuration Save the Configuration NETGEAR recommends that you back up your configuration after you have made changes to the configuration.  To save your settings: Select Maintenance >...
Page 70: Restore The Configuration
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Restore the Configuration IMPORTANT: During the restoration process, do not try to go online, turn off the wireless access point, shut down the computer, or do anything else to the wireless access point until it finishes restarting! ...
Page 71 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Note: After you have restored the factory default settings on the wireless access point: * All custom configurations are lost. * The login password is password. * The default LAN IP address is 192.168.0.100.
Page 72: Reboot The Wireless Access Point Without Restoring The Default Configuration
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Use the Reset Button to Restore Factory Default Settings To restore the factory default settings when you do not know the login user name, login password, or IP address, you need to use the Reset button on the rear panel of the wireless...
Page 73: Change The Administrator Password
Change the Administrator Password The default password is password. NETGEAR recommends that you change this password to a more secure password. You cannot change the administrator login name (admin). The ideal password contains no dictionary words from any language and is a mixture of letters (both uppercase and lowercase), numbers, and symbols.
Page 74: Enable Rogue Ap Detection And Monitor Access Points
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R  To enable a syslog server: Select Configuration > System > Advanced > Syslog. The Syslog screen displays: Specify the settings as explained in the following table: Setting Description Enable Syslog Select the check box to enable the syslog option.
Page 75 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R If you enable rogue AP detection, the wireless access point continuously scans the wireless network and collects information about all access points on its channel.  To enable and configure rogue AP detection: Select Configuration >...
Page 76: View And Save Access Point Lists
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The wireless access point detects the removed access points and repopulates the Unknown AP List.  To import a file with a precompiled list of access points into the Known AP List: Take one of the following actions: •...
Page 77 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The wireless access point detects the access points and populates the Unknown AP List for the configured wireless modes. The following table explains the fields of the Unknown AP List screen:...
Page 78 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The wireless access point detects the access points and populates the Known AP List for the configured wireless modes. The following table explains the fields of the Known AP List screen:...
Page 79: Chapter 5 Advanced Configuration
Advanced Configuration This chapter describes how to configure the advanced features of the wireless access point. The chapter includes the following sections: • Configure Spanning Tree Protocol and 802.1Q VLANs • Configure Hotspot Settings • Configure Advanced Wireless Settings • Configure Advanced Quality of Service Settings •...
Page 80: Configure Spanning Tree Protocol And 802.1Q Vlans
Spanning Tree Protocol (STP) provides network traffic optimization in locations where multiple wireless access points are active by preventing path redundancy. If you have more than one active wireless access point at your location, NETGEAR recommends that you enable STP.
Page 81: Configure Hotspot Settings
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Specify the settings as explained in the following table: Setting Description Spanning Tree Protocol Spanning Tree Protocol Select the Enable radio button to enable STP to prevent path redundancy. By default, the Disable radio button is selected.
Page 82: Configure Advanced Wireless Settings
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Note: The redirection occurs only the first time that a wireless client opens a web browser.  To set up a hotspot server: Select Configuration > System > Advanced > Hotspot.
Page 83 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R  To configure advanced wireless settings: Select Configuration > Wireless > Advanced > Wireless Settings. The advanced Wireless Settings screen displays. The following figure shows the 11ng settings, as indicated by the radio wave icon ( ) that is displayed next to ng: (Optional) Click the 802.11a/na tab.
Page 84 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Fragmentation Length (256–2346) Enter the maximum packet size that is used for the fragmentation of data packets. Packets that are larger than the specified fragmentation length are broken up into smaller packets before being transmitted.
Page 85: Configure Advanced Quality Of Service Settings
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Max. Wireless Clients Enter the maximum number of wireless clients that can simultaneously connect to the wireless access point at one time. The default setting is 128 clients.
Page 86 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R  To configure advanced QoS: Select Configuration > Wireless > Advanced > QoS Settings. The advanced QoS Settings screen displays: (Optional) Click the 802.11a/na tab. The QoS Settings screen lets you configure advanced QoS for the 802.11a/na modes.
Page 87 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description cwMax Enter the maximum contention window (cwMax) value that specifies the upper limit (in milliseconds) for the doubling of the random back-off value. Decreasing this value increases the priority of the queue. The value for cwMax needs to be higher than the value for cwMin.
Page 88: Configure Wireless Bridging
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Configure Wireless Bridging The wireless access point supports a wireless distributing system (WDS) that lets you build large bridged wireless networks. You can select from the following wireless access point modes: •...
Page 89 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Wireless client Wireless client Point-to-point Point-to-point bridge mode bridge mode Router Hub or switch Internet LAN segment 1 LAN segment 2 Figure 18. Point-to-point wireless network  To configure a point-to-point wireless network with or without client association:...
Page 90 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R e. Click Edit to configure the security profile settings. The Edit Security Profile screen displays: Advanced Configuration...
Page 91 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R f. Specify the settings as explained in the following table: Setting Description Profile Definition Profile Name Enter a profile name that is easy to remember. The default name is NETGEAR-WDS-1.
Page 92 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Network Authentication WPA2-PSK AES (Advanced Encryption Standard) is the standard and Data Encryption encryption method used with WPA2-PSK and the only (continued) selection possible from the Data Encryption drop-down menu.
Page 93: Configure A Point-To-Multipoint Wireless Network
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Verify the following settings for both wireless access points: • Both APs are configured to operate in the same LAN network address range as the LAN devices. • If you use DHCP, both APs can obtain an IP address automatically (as a DHCP client).
Page 94 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R  To configure a point-to-multipoint wireless network with or without client association: Configure the security profiles on the wireless access point (AP1 on LAN Segment 1 in the previous figure): a.
Page 95 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R g. Specify the settings as explained in the following table: Setting Description Profile Definition Profile Name Enter a profile name that is easy to remember. The default names for the four security profiles are NETGEAR-WDS-1, NETGEAR-WDS-2, NETGEAR-WDS-3, and NETGEAR-WDS-4.
Page 96 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Network Authentication Open System Although you can use the bridge communication without any and Data Encryption authentication and encryption, NETGEAR recommends that (continued) you use WEP if you do select an open system. From the...
Page 97 Step h for any other security profile that you want to edit. For example, first configure security profile NETGEAR-WDS-1 with the MAC address of AP2, and then configure security profile NETGEAR-WDS-2 with the MAC address of AP3 (see Figure 19 on page 93).
Page 98: Configure The Wireless Access Point To Repeat The Wireless Signal Using Point-To-Multipoint Bridge Mode
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Note: You can extend this multipoint bridging configuration by adding more wireless access points that are configured in point-to-point mode for each additional LAN segment. Configure the Wireless Access Point to Repeat the Wireless...
Page 99 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The Bridging screen displays (see the following figure). b. (Optional) Click the 802.11a/na tab. The Bridging screen lets you configure a point-to-point wireless network for the 802.11a/na modes. c. Select the Enable Wireless Bridging check box.
Page 100 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R g. Specify the settings as explained in the following table: Setting Description Profile Definition Profile Name Enter a profile name that is easy to remember. The default names for the four security profiles are NETGEAR-WDS-1, NETGEAR-WDS-2, NETGEAR-WDS-3, and NETGEAR-WDS-4.
Page 101 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Network Authentication Open System Although you can use the bridge communication without any and Data Encryption authentication and encryption, NETGEAR recommends that (continued) you use WEP if you do select an open system. From the...
Page 102 Step h for any other security profile that you want to edit. For example, first configure security profile NETGEAR-WDS-1 with the MAC address of AP1, and then configure security profile NETGEAR-WDS-2 with the MAC address of AP3 (see Figure 20 on page 98).
Page 103: Configure Rfid Settings
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Note: Between each LAN segment, you can extend repetition of the wireless signal by adding up to two more wireless access points that are configured in point-to-multipoint bridge mode without client association.
Page 104: Monitor The Rfid Module, Server, And Traffic
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Specify the settings as explained in the following table: Setting Description RFID Select the RFID check box to enable the RFID module to communicate with one or more RFID servers. By default, the check box is cleared.
Page 105 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The following table explains the fields of the RFID (monitoring) screen: Setting Description RFID Status The status is either 1 or 0. Unique ID A unique number. The RFID is...
Page 106: Reboot Or Reset The Rfid Module
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Traffic Meter Server IP The IP address of the RFID server. Received (Pkts/bytes) The number of packets and the number of bytes that are received by the RFID module.
Page 107 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Select the Yes radio button. By default, the No radio button is selected. Click Apply. Advanced Configuration...
Page 108: Chapter 6 Monitoring
Monitoring This chapter describes how to monitor the wireless access point and its network traffic. The chapter includes the following sections: • View System Information • Monitor Wireless Clients • View the Activity Log • Traffic Statistics...
Page 109: View System Information
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R View System Information The System screen provides a summary of the current wireless access point configuration settings, including current IP settings and current wireless settings. This information is read only, so any changes need to be made on other screens.
Page 110 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The following table explains the fields of the System screen: Setting Description Access Point Information Access Point Name The NetBIOS name. For information about how to change the default name, see Configure Basic General System Settings and Time Settings on page 20.
Page 111: Monitor Wireless Clients
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Channel / Frequency The channel that the wireless port is using. For information about how to change the channel and frequency, see Configure 802.11b/bg/ng Wireless Settings on page 25 Configure 802.11a/na Wireless Settings...
Page 112 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The Available Wireless Stations table shows the MAC address, BSSID, SSID, channel, rate, state, type, AID, mode, and status for each device. For information about these and more fields, see the table that follows the next figure.
Page 113: View The Activity Log
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Setting Description Idle Time The time since the last frame was received from the wireless client. Tx Sequence The sequence number of the last frame that was transmitted to the wireless client.
Page 114: Traffic Statistics
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The information onscreen is updated. (Optional) Click Save As. The log contents is saved to a file on your computer or to a disk drive. (Optional). Click Clear. The log contents are cleared.
Page 115 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R The following table explains the fields of the Statistics screen: Setting Description Wired Ethernet Packets The number of packets received and transmitted over the Ethernet connection since the wireless access point was restarted.
Page 116: Chapter 7 Troubleshooting
Troubleshooting This chapter provides information about troubleshooting the wireless access point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the wireless access point on? Go to Basic Functioning on page 117.
Page 117: Basic Functioning
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Basic Functioning This section describes how you can use the LEDs to troubleshoot the wireless access point. • Verify the Correct Sequence of Events at Startup • No LEDs Are Lit on the Wireless Access Point •...
Page 118: The Active Led Or The Lan Led Is Not Lit
If it is plugged directly into the wall, verify that it is not a switched outlet. • Make sure that you are using the correct NETGEAR power adapter that is supplied with your wireless access point. The Active LED or the LAN LED Is Not Lit There is a hardware connection problem.
Page 119: You Cannot Configure The Wireless Access Point From A Browser
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R • The wireless access point’s default values might not work with your network. Check the wireless access point’s default configuration against the configuration of other devices in your network. •...
Page 120: When You Enter A Url Or Ip Address A Time-Out Error Occurs
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R When You Enter a URL or IP Address a Time-Out Error Occurs A number of things could be causing this.  Try the following troubleshooting steps: • Check whether other computers on the LAN work correctly. If they do, ensure that your computer’s TCP/IP settings are correct.
Page 121: Test The Path From Your Computer To A Remote Device
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections: Make sure that the Active LED and LAN LED are lit.
Page 122: Problems With Date And Time
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Problems with Date and Time The Time screen that is accessible through the Configuration > System > Basic > Time menu choices displays the current date and time of day. The wireless access point uses the...
Page 123 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R In the Module Test section or the Network Test section, select an RFID server from the drop-down menu. In the Command field of the Module Test section or the Network Test section, enter a debug command in hexadecimal format.
Page 124: Appendix A Supplemental Information
Supplemental Information This appendix provides factory default settings and technical specifications for the ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R. The appendix includes the following sections: • Technical Specifications • Factory Default Settings...
Page 125: Technical Specifications
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Technical Specifications The following table lists the technical specifications of the wireless access point: Table 5. Technical specifications Feature Description 802.11b/bg/ng wireless specifications 802.11b data rates 1, 2, 5.5, and 11 Mbps, and auto-rate capable (referred to as Best) 802.11bg data rates...
Page 126 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Table 5. Technical specifications (continued) Feature Description 802.11a/na wireless specifications 802.11a data rates 6, 9, 12, 18, 24, 36, 48, 54 Mbps, and auto-rate capable (referred to as Best) 802.11na data rates Data rates for a 20 MHz channel width and an automatic guard interval: 0 / 7.2 Mbps, 1 / 14.4 Mbps, 2 / 21.7 Mbps, 3 / 28.9 Mbps, 4 / 43.3 Mbps,...
Page 127: Factory Default Settings
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Table 5. Technical specifications (continued) Feature Description Electrical and Physical Specifications Power adapter 12 VDC, 1A; plug is localized to country of sale Physical specifications • Dimensions (h x w x d): 253.75 x 253.75 x 54.76 mm (10.0 x 10.0 x 2.16 in.) •...
Page 128 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Table 6. Default configuration settings (continued) Feature Description LAN and management features DHCP client Disabled Untagged VLAN Enabled, VLAN ID 1 Management VLAN VLAN ID 1 SNMP Disabled Syslog Disabled...
Page 129 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Table 6. Default configuration settings (continued) Feature Description Radio and wireless settings Operating mode Access point, infrastructure mode Wireless access point name netgearxxxxxx, where xxxxxx are the last 6 digits...
Page 130 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R Table 6. Default configuration settings (continued) Feature Description Preamble type Auto Antenna Internal 802.11d Enabled Client isolation Disabled Maximum wireless clients Wi-Fi Multimedia (WMM) Enabled WMM powersave Enabled AP EDCA parameters (QoS settings)
Page 131: Appendix B Command-Line Reference
Command-Line Reference The wireless access point can be configured through either the command-line interface (CLI), a web browser, or a MIB browser. The CLI allows viewing and modification of the configuration from a terminal or computer through a Telnet or SSH connection. Keyword Description ---------------------------------------------------------------------------------...
Page 132 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | |-no> --Reset | | |-dhcp> --DHCP server settings | | | |-dns1 --DNS1 server | | | |-dns2 --DNS2 server | | | |-wins1 --WINS1 server | | | |-wins2 --WINS1 server | | |-radius>...
Page 133 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | |-rogue-ap-detection knownap del all --Delete rogue access point detection | | | | Database | | | |-rts-threshold --Wireless RTS/CTS threshold | | | |-wds --Wireless Bridge status | | | |-wds>...
Page 134 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | | |-authentication --Wireless authentication type | | | | | |-authentication 8021x --Select wireless 802.1x authentication | | | | | | type | | | | | |-authentication open encryption...
Page 135 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | | |-broadcast --Broadcast enable | | | | | |-dynamic-vlan --Dynamic VLAN id | | | | | |-name --Profile name | | | | | |-security-separation...
Page 136 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | | |-vlan --VLAN id | | | | | |-wep-key --Wireless wep key type | | | | | |-wpa-passphrase --Wireless wpa passphrase | | | | |...
Page 137 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | |-8> --8th security profile | | | | | |-access-control --Access control enable | | | | | |-access-control-policy --Access control policy enable | | | | | |-authentication...
Page 138 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | and wireless mode) | | | |-channel auto --Set wireless channel to auto mode | | | |-channel-width --Wireless channel width | | | |-client-isolation --Client isolation status...
Page 139 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | | |-authentication open encryption --Data encryption | | | | | |-name --Profile name | | | | | |-remote-mac --Remote MAC | | | | | |-wep-key...
Page 140 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | | |-authentication shared-key encryption --Wireless shared-key encryption | | | | | |-broadcast --Broadcast enable | | | | | |-dynamic-vlan --Dynamic VLAN id | | | | | |-name...
Page 141 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | | |-ssid --Network name (1-32 chars) | | | | | |-vlan --VLAN id | | | | | |-wep-key --Wireless wep key type | | | | | |-wpa-passphrase...
Page 142 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | |-7 --7th security profile enable | | | | |-7> --7th security profile | | | | | |-access-control --Access control enable | | | | | |-access-control-policy...
Page 143 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | | | | |-1 --Access point low-priority data | | | | | | | |-2 --Access point video data | | | | | | | |-3...
Page 144 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | |-port --Syslog server port number | | |-server --Syslog server IP address | | |-status --Enable syslog client | |-time-settings> --Time Setting | | |-ntp> --NTP sever settings...
Page 145 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | | |-scanned --Scanned list | | | | | |-config --Config list | | | | | | | | | |-unknown --Unknown list | | | |...
Page 146 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R | | | | |-3 --3rd security profile | | | | |-4 --4th security profile | | | | |-5 --5th security profile | | | | |-6 --6th security profile...
Page 147: Index
Index Numerics associations, wireless clients authentication 11a and 11na wireless modes network 11b, 11bg, and 11ng wireless modes – RADIUS servers 2.4 GHz or 5 GHz operation autosensing over Ethernet 2.4 GHz WLAN LED behavior startup procedure described troubleshooting background traffic 5 GHz WLAN LED advanced QoS behavior startup procedure...
Page 148 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R channels and frequencies DTIM (delivery traffic indication message) interval defaults dual-band support (concurrent) selecting for 802.11a/na modes dynamic and static VLANs selecting for 802.11b/bg/ng modes Dynamic Host Configuration Protocol (DHCP) client and channels, wireless spacing –...
Page 149 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R guard interval LEDs 802.11na behavior startup procedure 802.11ng described troubleshooting legacy 802.1X (wireless security) link test, wireless bridging hardware version, RFID module local MAC addresses hotspot server location, country and region...
Page 150 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R traffic statistics, viewing priority queues advanced QoS Network Time Protocol (NTP), client and server WMM QoS profiles, security – creating and configuring described open system (no security) PSK (pre-shared key), WPA, WPA2, and mixed mode...
Page 151 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R RTS (Request to Send) threshold WMM QoS Rx sequence subnet mask default DHCP clients wireless access point Secure Shell (SSH), enabling supported standards security lock syslog security profiles system monitoring –...
Page 152 ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R time and time zone RADIUS, configuring with time-out error types of encryption trusted wireless stations WINS servers turning off wired equivalent privacy (WEP) 2.4 GHz radio configuring 5 GHz radio...

NETGEAR ProSAFE WNDAP380R Reference Manual

Chapter 1 Introduction

Chapter 2 Installation and Basic Configuration

Chapter 3 Wireless Configuration and Security

Chapter 4 Management

Chapter 5 Advanced Configuration

Chapter 6 Monitoring

Chapter 7 Troubleshooting

Appendix A Supplemental Information

Appendix B Command-Line Reference

Index

Quick Links

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Summary of Contents for NETGEAR ProSAFE WNDAP380R

Table of Contents