NETGEAR ProSafe WNDAP350 Reference Manual
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NETGEAR ProSafe WNDAP350 Reference Manual

Prosafe dual band wireless n access point
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ProSafe Dual Band
Wireless N Access Point
WNDAP350 Reference
Manual
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134
202-10534-02
April 2013
v2.0

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Summary of Contents for NETGEAR ProSafe WNDAP350

  • Page 1 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 202-10534-02 April 2013 v2.0...

  • Page 2: Technical Support

    In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

  • Page 3: Regulatory Compliance Information

    Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 4 [Swedish] väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Íslenska Hér með lýsir NETGEAR Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar [Icelandic] kröfur, sem gerðar eru í tilskipun 1999/5/EC. Norsk NETGEAR Inc. erklærer herved at utstyret Radiolan er i samsvar med de [Norwegian] grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
  • Page 5 Canadian Department of Communications Radio Interference Regulations This digital apparatus (ProSafe Dual Band Wireless N Access Point WNDAP350 ) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 6 Product and Publication Details WNDAP350 Model Number: April 2013 Publication Date: Wireless Access Point Product Family: ProSafe Dual Band Wireless N Access Point WNDAP350 Product Name: Business Home or Business Product: English Language: 202-10534-02 Publication Part Number: Publication Version Number:...

  • Page 7: Table Of Contents

    ProSafe Dual Band Wireless N WNDAP350 Reference Manual About This Manual Chapter 1 Introduction About the ProSafe Dual Band Wireless N Access Point WNDAP350 ......1-1 Key Features and Standards ..................1-1 Compatible and Related NETGEAR Products ..............1-5 System Requirements ....................1-6 What’s In the Box? ......................1-6 Hardware Description .....................1-7...
  • Page 8 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Configuring WPA-PSK and WPA2-PSK ................2-42 Restricting Wireless Access by MAC Address .............2-44 Chapter 3 Management Remote Management .....................3-1 Remote Console ......................3-3 Upgrading the Wireless Access Point Software .............3-5 Configuration File Management ..................3-6 Changing the Administrator Password .................3-10...
  • Page 9 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Appendix A Default Settings and Technical Specifications Factory Default Settings ....................A-1 Technical Specifications ....................A-3 Appendix B Related Documents Appendix C Command Line Reference Command Sets ......................C-1 Index Contents v2.0, April 2013...
  • Page 10 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Contents v2.0, April 2013...

  • Page 11: About This Manual

    The ProSafe™ Dual Band Wireless N Access Point WNDAP350 Reference Manual describes how to install, configure and troubleshoot the ProSafe Dual Band Wireless N Access Point WNDAP350 . The information in this manual is intended for readers with intermediate computer and Internet skills.

  • Page 12: How To Print This Manual

    Danger: This is a safety warning. Failure to take heed of this notice may result in personal injury or death. • Scope. This manual is written for the WNDAP350 wirelss access point according to these specifications: Product Version ProSafe Dual Band Wireless N Access Point WNDAP350...
  • Page 13 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual About This Manual xiii v2.0, April 2013...
  • Page 14 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual About This Manual v2.0, April 2013...

  • Page 15: Introduction

    500 foot radius. Consequently, the ProSafe Dual Band Wireless N Access Point WNDAP350 can support a small group of users in a range of several hundred feet. Most access points can handle between 10 to 32 users simultaneously per radio.

  • Page 16: Supported Standards And Conventions

    DHCP Client Support. DHCP provides a dynamic IP address to PCs and other devices upon request. The WNDAP350 can act as a client and obtain information from your DHCP server; it can also act as a DHCP server and provide network information for wireless clients.
  • Page 17 Configuration Backup. Configuration settings can be backed up to a file and restored. • Power over Ethernet. Power can be supplied to the WNDAP350 over the Ethernet port from any 802.3af compliant mid-span or end-span source. Please refer to the Appendix for a list of compliant Netgear PoE switches.

  • Page 18: Autosensing Ethernet Connections With Auto Uplink

    Roaming among access points on the same subnet Autosensing Ethernet Connections with Auto Uplink The WNDAP350 can connect to a standard Ethernet network. The LAN interface is autosensing and capable of full-duplex or half-duplex operation. The wireless access point incorporates Auto Uplink technology.

  • Page 19: Compatible And Related Netgear Products

    For a list of compatible products from other manufacturers, see the Wireless Ethernet Compatibility Alliance Web site (WECA, see http://www.wi-fi.net). The following NETGEAR products work with the WNDAP350 wirelss access point: • FS108P - ProSafe 8 Port 10/100 Switch with 4 Port PoE •...

  • Page 20: What's In The Box

    Resource CD which includes a link to this manual. If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the firewall for repair.

  • Page 21: Front Panel

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Front Panel The WNDAP350 front hardware functions are described below. Figure 1-1 The following table explains the LED indicators: Table 1-1. Front Panel LED Indicators Item DESCRIPTION Power Indicator PWR/TEST No power.
  • Page 22 2. Power Socket. This socket connects to the WNDAP350 12V 1.2A power adapter. 3. RJ-45 Ethernet Port. Use the WNDAP350 Ethernet RJ-45 port to connect to an Ethernet LAN through a device such as a hub, switch, router, or PoE switch.

  • Page 23: Basic Installation And Configuration

    This chapter describes how to set up your ProSafe Dual Band Wireless N Access Point WNDAP350 for wireless connectivity to your LAN. This basic configuration will enable computers with 802.11b/g/n or 802.11a/n wireless adapters to do such things as connect to the Internet, or access printers and files on your LAN.

  • Page 24: Wireless Equipment Placement And Range Guidelines

    Note: Failure to follow these guidelines can result in significant performance degradation or inability to wirelessly connect to the WNDAP350. For complete performance specifications, see Appendix A, “Default Settings and Technical Specifications.”...

  • Page 25: Understanding Wndap350 Wireless Security Options

    Your wireless data transmissions can be received well beyond your walls by anyone with a compatible adapter. For this reason, use the security features of your wireless equipment. The WNDAP350 wirelss access point provides highly effective security features which are covered in detail in this chapter. Deploy the security features appropriate to your needs.

  • Page 26: Installing The Wndap350 Wirelss Access Point

    802.11n rates and speed. Installing the WNDAP350 wirelss access point Before installing the ProSafe Dual Band Wireless N Access Point WNDAP350 , you should make sure that your Ethernet network is up and working. You will be connecting the access point to the Ethernet network so that computers with 802.11b/g/n or 802.11a/n wireless adapters will be able to...
  • Page 27 2. Configure the computer with a static IP address of 192.168.0.210 and 255.255.255.0 for the Subnet Mask. 3. Connect an Ethernet cable from the WNDAP350 to the computer. 4. Turn on your computer, connect the power adapter to the WNDAP350 and verify the following: •...
  • Page 28 This unique name is the access point NetBIOS name. The default Access Point Name is located on the bottom label of WNDAP350. The default is netgearxxxxxx, where xxxxxx represents the last 6 digits of the WNDAP350 MAC address. You may modify the default name with a unique name up to 15 characters long.
  • Page 29 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual – Untagged VLAN. Untagged VLANs do not cause the outbound traffic to be tagged with the VLAN ID. Also, there can be only one Untagged VLAN. The default is Enable and set to 1.
  • Page 30 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 10. Select IP on the main menu. The IP Settings screen displays, as shown in Figure 2-5. Figure 2-5 IP Settings 11. Configure the IP Address settings appropriate for your network. The default values are suitable for most users and situations.
  • Page 31 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Figure 2-6 Time zone and system time related settings 2. Configure the following information: – Time Zone. From the pull-down menu, select the local time zone for your wireless access point from a list of all available time zones.
  • Page 32 Figure 2-7 Basic Wireless Settings for 802.11b/bg/ng When you have completed the setup steps, you can deploy the WNDAP350 in your network. If needed, you can now reconfigure the computer you used in step 1 (from the Static IP) back to its original TCP/IP settings.

  • Page 33: Verifying Wireless Connectivity

    Advanced Configuration chapter of the Reference Manual. 3. Connect an Ethernet cable from your WNDAP350 wirelss access point to a LAN port on your router, switch, or hub. Note: By default, WNDAP350 is set with the DHCP client disabled. If your network uses dynamic IP addresses, you must change this setting.

  • Page 34: Logging In Using The Default Ip Address

    Logging In Using the Default IP Address After you install the WNDAP350, log in to the wireless access point to configure the basic settings and the wireless settings. The WNDAP350 is set, by default, with the IP address of 192.168.0.237 with DHCP disabled.

  • Page 35: Setting Basic Ip Options

    If you have a DHCP server on your LAN and you enable DHCP, the wireless access point will get its IP address, subnet mask and default gateway settings automatically from the DHCP server on your network when you connect the WNDAP350 to your LAN.

  • Page 36: Wireless Settings

    – Primary DNS Servers. The WNDAP350 will use this IP address as the primary Domain Name Server used by stations on your LAN. –...
  • Page 37 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 1. From main menu under Configuration, select Wireless. The Wireless Settings screen of your 802.11 b/bg/ng wireless access point displays, as shown in Figure 2-10 below. Figure 2-10 Configure wireless settings 802.11b/bg/ng 2.
  • Page 38 Auto channel option for the AP to intelligently pick the channel with least interference. See the article on “Wireless Channels” available on the NETGEAR website. (A link to this article and other articles of interest can be found in Appendix B, “Related...
  • Page 39 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual – Wireless stations normally scan all channels, looking for an access point. If more than one access point can be used, the one with the strongest signal is used. This can only happen when the various access points are using the same SSID.
  • Page 40 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 1. From the main menu under Configuration, select Wireless, and then select the 802.11a/na tab. The Wireless Settings screen for your 11a/na access point displays as shown in Figure 2- below.
  • Page 41 (shown by lost connections and/or slow data transfers). Should this happen, you may want to experiment with different channels to see which is the best. See the article on “Wireless Channels” available on the NETGEAR website. (A link to this article and other articles of interest can be found in Appendix B, “Related...
  • Page 42 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual • Data Rates for Channel Width=20MHz and Guard Interval=short (400ms): Best, 7.2 Mbps, 14.4 Mbps, 21.7 Mbps, 28.9 Mbps, 43.3 Mbps, 57.8 Mbps, 65 Mbps, 72.2 Mbps, 14.44 Mbps, 28.88 Mbps, 43.33 Mbps, 57.77 Mbps, 86.66 Mbps, 115.56 Mbps, 130 Mbps, 144.44 Mbps...
  • Page 43 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Configuring Basic QoS Settings Wi-Fi Multimedia Support (WMM). Wireless Multimedia (WMM) is a subset of the 802.11e standard. WMM allows wireless traffic to have a range of priorities, depending on the type of data.

  • Page 44: Setting Up And Testing Basic Wireless Connectivity

    1. From your Web browser, log in to the WNDAP350 using its default address of http://192.168.0.237. Use the default user name of admin and default password of password or use a new LAN address and password if you have set them up.

  • Page 45: Understanding Security Profiles

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Program the wireless adapter of your PCs to have the same SSID that you configured in the WNDAP350. Check that they have a wireless link and are able to obtain an IP address by DHCP from the WNDAP350.
  • Page 46 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Figure 2-13 Security Profile Settings An overview of the information that is required to set up a Security Profile follows, including a description of the Network Authentication choices that are available: •...
  • Page 47 Consult the product documentation for your wireless adapter and WPA or WPA2 client software for instructions on configuring WPA2 settings. You can configure the WNDAP350 to use the types of network authentication shown in the table below. Table 2-1. Network Authentication Types...
  • Page 48 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Table 2-1. Network Authentication Types Type Description WPA2-PSK Only select this if all clients support WPA2. If selected, you must use (WPA2 is a later version of WPA ) AES or TKIP + AES encryption and enter the WPA passphrase (Network key).

  • Page 49: Ssid And Wep/Wpa Settings Setup Form

    VLAN ID. If the hubs/switches on your LAN support the VLAN (802.1Q) standard and this feature has been enabled, the default VLAN ID for WNDAP350 will be associated with each profile. The default Profile VLAN ID must match the IDs used by other network devices.
  • Page 50 • SSID: The Service Set Identification (SSID) identifies the wireless local area network. NETGEAR_11a is the default WNDAP350 SSID. However, you may customize it by using up to 32 alphanumeric characters. Write your customized SSID on the line below. ___________________________________ Note: The SSID in the wireless access point is the SSID you configure in the wireless adapter card.

  • Page 51: Configuring The Radius Server Settings

    To set up or modify the RADIUS Server Settings: 1. From your Web browser, log in to the WNDAP350 using the default LAN address of http://192.168.0.237, user name admin and password password, or use the LAN address and password that you set up.
  • Page 52 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Figure 2-14 RADIUS server settings 3. Enter the following RADIUS Server settings: • Authentication Server. This configuration is required for authentication using a RADIUS Server.The IP Address, Port Number, and Shared Secret are required for communication with the Primary RADIUS Server.

  • Page 53: Setting Up A Security Profile

    4. Click Apply to save your settings. Setting up a Security Profile The WNDAP350 allows you to set up eight different security profiles for 802.11b/bg/ng and eight different profiles for 802.11a/na. Each profile can be configured with a different security option for network authentication.
  • Page 54 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual To configure a Security Profile: 1. From your Web browser, log in to the WNDAP350 using the default LAN address of http://192.168.0.237, user name admin and password password, or use the LAN address and password that you set up.

  • Page 55: Configuring Wep

    9. If the hubs/switches on your LAN support the VLAN (802.1Q) standard and this feature has been enabled, the default VLAN ID for WNDAP350 will be associated with each profile. The default Profile VLAN ID must match the IDs used by other network devices.
  • Page 56 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 2. From the Data Encryption drop-down menu, select encryption strength (64 bits, 128 bits, or 152 bits). 3. You manually or automatically program the four data encryption keys. These values must be identical on all PCs and wireless access points in your network.

  • Page 57: Configuring Wpa With Radius

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 5. Wireless Client Security Separation is disabled by default. If enabled, associated wireless clients will not be able to communicate with each other. (This feature is intended for hotspots and other public access situations.
  • Page 58 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 4. Under the Configuration tab, select Security from the main menu, and then select either Security Profile Settings for 802.11b/bg/ng or 802.11a/na. The screen for the Profile Settings you selected displays. When the Security Profile screen displays, check the check box of the Security Profile you want to modify and click Edit.

  • Page 59: Configuring Wpa2 With Radius

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Configuring WPA2 with RADIUS Not all wireless adapters support WPA2. Furthermore, client software is required on the client. Make sure your client card supports WPA2. Consult the product document for your wireless adapter and WPA2 client software for instructions on configuring WPA2 settings.

  • Page 60: Configuring Wpa And Wpa2 With Radius

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 5. From the Network Authentication drop-down menu, select WPA2 with RADIUS from the list. By default, Data Encryption will be set to AES. 6. Wireless Client Security Separation is disabled by default. If enabled, associated wireless clients will not be able to communicate with each other.
  • Page 61 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual To configure WPA and WPA2 with RADIUS: 1. Under the Configuration tab, select Security on the main menu, select Advanced from the left panel, and then select RADIUS Server Settings. The RADIUS Server Settings screen displays.

  • Page 62: Configuring Wpa-Psk

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Configuring WPA-PSK Not all wireless adapters support WPA. Furthermore, client software is required on the client. Windows XP and Windows 2000 with Service Pack 3 or above include the client software that supports WPA.

  • Page 63: Configuring Wpa2-Psk

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual To configure WPA-PSK: 1. From the Network Authentication drop-down menu, select WPA-PSK. By default, Data Encryption will be set to TKIP. 2. Enter the preshared key passphrase (Network Key). 3. Wireless Client Security Separation is disabled by default. If enabled, associated wireless clients will not be able to communicate with each other.

  • Page 64: Configuring Wpa-Psk And Wpa2-Psk

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 1. From the Network Authentication drop-down menu, select WPA2-PSK from the list. By default, Data Encryption will be set to AES. 2. Enter the preshared key passphrase (Network Key). 3. Wireless Client Security Separation is disabled by default. If enabled, associated wireless clients will not be able to communicate with each other.
  • Page 65 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Figure 2-23 Configure WPA-PSK and WPA2-PSK To configure WPA-PSK and WPA2-PSK: 1. From the Network Authentication drop-down menu, select WPA-PSK & WPA2-PSK. By default, Data Encryption will be set to TKIP+AES.

  • Page 66: Restricting Wireless Access By Mac Address

    To restrict access based on MAC addresses: 1. Log in to the WNDAP350 using the default address of http://192.168.0.237, user name of admin and default password of password, or whatever LAN address and password you have set up.
  • Page 67 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Figure 2-24 Configure MAC authentication 3. Check the Turn Access Control On radio box to enable Access Control feature. 4. Select the desired Access Control Database options. The options are: •...
  • Page 68 9. Click Apply to save your wireless access control list settings. Now, only devices on this list will be allowed to wirelessly connect to the WNDAP350. 2-46 Basic Installation and Configuration...

  • Page 69: Remote Management

    This chapter describes how to use the management features of your ProSafe Dual Band Wireless N Access Point WNDAP350 . To access these features, connect to the WNDAP350 as described in “Logging In Using the Default IP Address” on page 2-12.
  • Page 70 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual To set up an SNMP management interface: 1. Under the Maintenance tab, select Remote Management, and then select SNMP from the left sidebar. The SNMP screen displays, as shown in...

  • Page 71: Remote Console

    Figure 3-2 Configure Remote Console Using the Secure Telnet Interface The WNDAP350 includes a secure Telnet command line interface (CLI). You can access the CLI from a secure Telnet client over the Ethernet port or over the serial console port.

  • Page 72: Cli Commands

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual To use the CLI from a Console Port: 1. Using the null-modem cable, connect a VT100/ANSI terminal or a workstation to the port labeled Console. If you attached a PC, Apple Macintosh, or UNIX workstation, start a secure terminal- emulation program.

  • Page 73: Upgrading The Wireless Access Point Software

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Upgrading the Wireless Access Point Software The software of the WNDAP350 wirelss access point is stored in FLASH memory, and can be upgraded as new software is released by NETGEAR. Upgrade files can be downloaded from Netgear's Web site.

  • Page 74: Configuration File Management

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual The Web browser used to upload new firmware into the WNDAP350 must support HTTP uploads, such as Microsoft Internet Explorer 6.0 or above, or Firefox 1.5 or above. Figure 3-4 Firmware upgrade screen To upgrade the WNDAP350 firmware: 1.
  • Page 75 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Saving Your Configuration Settings To backup your configuration settings: Under the Maintenance tab on the main menu, select Upgrade, then select Backup Settings from the left sidebar to back up your current settings. The following screen displays: Figure 3-5 Backup configuration settings 1.

  • Page 76: Restoring The Wndap350 To The Factory Default Settings

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Under the Maintenance tab on the main menu, select Upgrade, then select Restore Settings from the sidebar to back up your current settings. The following screen displays: Figure 3-6 Restore Configuration settings from file 1.
  • Page 77 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Figure 3-7 Restore to factory defaults 2. On the Restore Defaults screen, enable the Restore to factory default settings option by selecting the Yes radio button. 3. Click Apply to reset to the factory default settings.

  • Page 78: Changing The Administrator Password

    3. Continue holding the Reset Button until the LEDs blink twice. 4. Release the Reset Button. The factory default configuration has now been restored and the WNDAP350 is ready for use. Changing the Administrator Password The default password is password. You should change this password to a more secure password, since you cannot change the administrator login name.

  • Page 79: Enabling The Syslog Server

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 3. Then enter the new password twice, once in the New Password field and again in the Repeat New Password field. 4. Click Apply to save your change. Enabling the SysLog Server The SysLog screen allows you to enable the SysLog option if you have a SysLog server on your LAN.

  • Page 80: Using Activity Log Information

    Viewing General Summary Information The System screen, under the Monitoring tab provides a summary of the current WNDAP350 configuration settings, including current IP settings and current Wireless settings. This information is read only, so any changes must be made on other pages.
  • Page 81 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Under the Monitoring tab on the main menu, select System to view the System screen, shown in Figure 3-11 below. This screen shows the parameters listed in Table 3-1: Table 3-1. System Information Fields...

  • Page 82: Viewing Network Traffic Statistics

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Table 3-1. System Information Fields (continued) Field Description Channel/Frequency Identifies the channel the wireless port is using. 11 is the default channel setting. (Channel frequencies used on each channel can be found in “Wire- less Communications”;...
  • Page 83 3-2, shown below, describes the information fields detailed on the Statistics screen. Table 3-2. Statistics Fields Field Description Wired Ethernet Packets The number of packets sent and received since the WNDAP350 was restarted. Bytes The number of bytes sent and received since the WNDAP350 was restarted. Wireless 11b/bg/ng Unicast Packets The Unicast packets sent and received in 802.11n/g mode since the...

  • Page 84: Viewing Available Wireless Station Statistics

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Table 3-2. Statistics Fields Field Description Multicast Packets The Multicast packets sent and received in 802.11n/g mode since the WNDAP350 was restarted. Total Packets The Wireless packets sent and received in 802.11n/g mode since the WNDAP350 was restarted.

  • Page 85: Enabling Rogue Ap Detection

    To force the wireless access point to look for associated devices, click the Refresh button. Enabling Rogue AP Detection The WNDAP350 can detect rogue APs and wireless stations and show their details to the administrator. To enable Rogue AP Detection:...
  • Page 86 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 1. Under the Configuration tab on the main menu, select Security, select Advanced from the sidebar, and then select Rogue AP. The Rogue AP screen displays, as shown in Figure 3-8 below.

  • Page 87: Viewing Rogue Ap Statistics

    3. Click Import to upload the list to the AP. Viewing Rogue AP Statistics The WNDAP350 can detect rogue APs and wireless stations and show a complete list of unknown or known APs to the administrator. To view the Rogue AP list: 1.
  • Page 88 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Figure 3-15 Unknown APs list 2. Click Refresh to refresh the list. 3. Click Save to export the list of unknown APs to a file. A window opens so you can browse to the location where you want to save the file.

  • Page 89: Packet Capture

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 1. Under the Monitoring tab on the main menu, select Rogue AP. Select Known AP List.The following screen displays with a list of known APs: Figure 3-16 Known APs list 2.
  • Page 90 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual The packet capture screen is shown below: Figure 3-17 Packet capture screen 3-22 Management v2.0, April 2013...

  • Page 91: Advanced Configuration

    Bridging). IP Settings for Wireless Clients You can turn the WNDAP350 into a DHCP Server for wireless clients for both DHCP-enabled wireless clients. The default advanced IP wireless settings usually work well. This feature is intended for use by a systems administrator. By default, this feature is not enabled.
  • Page 92 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Figure 4-1 DHCP server settings 3. Configure the following TCP/IP configurations for using the WNDAP350 as a DHCP Server for wireless clients. • DHCP Server: By default, the Dynamic Host Configuration Protocol (DHCP) server on the AP is disabled.

  • Page 93: Hotspot Settings

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual • Secondary DNS Server: The Access Point will assign this IP address as the secondary Domain Name Server used by the connected wireless stations. • Primary WINS Server: The Access Point will assign this IP address as the primary WINS Server used by the connected wireless stations.

  • Page 94: Configuring Advanced Wireless Settings

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual • Redirect URL: Enter the URL of the Web server where you wish to redirect HTTP (port 80) requests. 3. Click Apply. All port 80 requests will now be redirected to the specified URL.
  • Page 95 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 3. Select the 802.11b/bg/ng tab. The Advanced Wireless Settings screen you selected displays, as shown in Figure 4-3., Figure 4-3 Advanced Wireless Settings - 802.11b/bg/ng 4. Enter the appropriate information in the fields described below: •...
  • Page 96 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual • Aggregation Length (1024-65535) (11ng): The aggregation length defines the size of aggregated packets. Larger aggregation lengths may sometimes lead to better network performance. The default is 65535. • A-MPDU (11ng): Aggregated MAC Protocol Data Unit. Aggregates several MAC frames into a single large frame to achieve higher throughput.
  • Page 97 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 3. Select the 802.11a/na tab. The Advanced Wireless Settings screen you selected displays, as shown in Figure 4-3., Figure 4-4 Advanced Wireless Settings - 802.11n/na 4. Enter the appropriate information in the fields described below: •...

  • Page 98: Configuring Advanced Qos Settings

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual • Aggregation Length (1024-65535) (11na only): The aggregation length defines the size of aggregated packets. Larger aggregation lengths may sometimes lead to better network performance. The default is 65535. •...
  • Page 99 • Station EDCA Parameters. Specify the Station EDCA parameters for different types of data transmitted from the wireless client to the WNDAP350 wirelss access point. If WMM is disabled, you cannot configure Station EDCA parameters. Table 4-1 describes the settings for QoS Queues.

  • Page 100: Enabling Wireless Bridging

    Association option to enable wireless clients to associate with this access point. The other bridge-mode wireless access points must be set to point-to-point bridge mode, using the MAC address of this WNDAP350. They then send all traffic to this “Master”, rather than communicate directly with each other.
  • Page 101 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual When you click the Edit button, you must enter the profile name and the MAC address (physical address) of the other bridge mode wireless station in the fields provided. WEP, WPA-PSK, or WPA2-PSK are supported.
  • Page 102 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Figure 4-7 Bridging - Edit WDS Security Profile 4-12 Advanced Configuration v2.0, April 2013...
  • Page 103 1. Under the Configuration tab, select Wireless Bridge. Then, select Bridging. The Bridging screen displays (see Figure 4-6). 2. Configure the WNDAP350 (AP1) on LAN Segment 1 in Point-to-Point Bridge mode. E T H E R N E T 5 - 1 2 V D C AP in...
  • Page 104 WNDAP350 (AP1) on LAN Segment 1 in Point-to-Point Bridge mode with the Remote MAC Address of AP2. • Because it is in the central location, configure WNDAP350 (AP2) on LAN Segment 2 in Point-to-Multi-Point Bridge mode. The MAC addresses of the adjacent APs are required in AP2.
  • Page 105 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual • If using DHCP, all WNDAP350 wirelss access points should be set to “Obtain an IP address automatically (DHCP Client)” in the IP Address Source portion of the Basic IP Settings menu.
  • Page 106 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual 4-16 Advanced Configuration v2.0, April 2013...

  • Page 107: Troubleshooting And Debugging

    This chapter provides information about troubleshooting your ProSafe Dual Band Wireless N Access Point WNDAP350 . After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

  • Page 108: The Wireless Lan Activity Light Does Not Light Up

    • Make sure the antennas are tightly connected to the WNDAP350. • Contact NETGEAR technical support if the Wireless LAN activity light remains off. The LAN light is not lit. There is a hardware connection problem.Check these items: •...

  • Page 109: I Cannot Connect To The Wndap350 To Configure It

    • If you are using the NetBIOS name of the WNDAP350 to connect, ensure that your computer and the WNDAP350 are on the same network segment or that there is a WINS server on your network. • If your computer is set to “Obtain an IP Address automatically” (DHCP client), restart it.

  • Page 110: Using The Reset Button To Restore Factory Default Settings

    2. Use something with a small point, such as a pen, to press the Reset button in and hold it in for at least 5 seconds. 3. Release the Reset button. The factory default configuration has now been restored, and the WNDAP350 is ready for use. Troubleshooting and Debugging v2.0, April 2013...

  • Page 111: Default Settings And Technical Specifications

    Default Settings and Technical Specifications This appendix provides the factory default settings and technical specifications for the ProSafe Dual Band Wireless N Access Point WNDAP350 . Factory Default Settings You can use the reset button located on the front of your device to reset all settings to their factory defaults.
  • Page 112 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Table A-1. Access Point Default Configuration Settings Feature Description DHCP Client Disabled Time Zone USA-Pacific Time Zone Adjusted for Daylight Saving Disabled Time SNMP Enabled, but Trap forwarding disabled Spanning Tree Protocol...

  • Page 113: Technical Specifications

    ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Technical Specifications Table A-2. WNDAP350 Technical Specifications Parameter ProSafe Dual Band Wireless N Access Point WNDAP350 802.11a Data Rates 6, 9, 12, 18, 24, 36, 48, 54, and 108 Mbps (Auto-rate capable) 802.11na Data Rates...
  • Page 114 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Table A-2. WNDAP350 Technical Specifications Parameter ProSafe Dual Band Wireless N Access Point WNDAP350 802.11ng Data Rates Data Rates for Channel Width=20MHz and Guard Interval=short (400ms): Best, 7.2 Mbps, 14.4 Mbps, 21.7 Mbps, 28.9 Mbps, 43.3 Mbps, 57.8 Mbps, 65 Mbps, 72.2 Mbps, 14.44 Mbps, 28.88 Mbps, 43.33 Mbps, 57.77 Mbps, 86.66 Mbps,...

  • Page 115: Appendix B Related Documents

    Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Windows XP and Vista Wireless http://documentation.netgear.com/reference/enu/winzerocfg/index.htm Configuration Utilities Internet Networking and TCP/IP http://documentation.netgear.com/reference/enu/tcpip/index.htm...
  • Page 116 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Related Documents v2.0, April 2013...

  • Page 117: Appendix C Command Line Reference

    Appendix C 2.0 Command Line Reference The ProSafe Dual Band Wireless N Access Point WNDAP350 can be configured either through the command line interface (CLI), a Web browser, or an MIB browser. The CLI allows viewing and modification of the configuration from a terminal or PC through a telnet connection.
  • Page 118 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual transmissions) | | | | |-knownap-add --add known access point | | | | |-knownap-del --delete known access point | | | | |-macacl-add --add wireless access control (ACL) | | | | |-macacl-database...
  • Page 119 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | | | | | | |-name --profile name | | | | | | |-presharedkey --pre-shared key | | | | | | |-security-separation --disable associated wireless client communication...
  • Page 120 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | | | | | |-5> --5th security profile | | | | | | |-authentication --authentication type | | | | | | |-encryption --data encryption | | | | | | |-hide-network-name...
  • Page 121 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | | | | | | |-presharedkey --pre-shared key | | | | | | |-security-separation --disable associated wireless client communication | | | | | | |-ssid --network name (1-32 chars)
  • Page 122 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | | | | | | | |-status --profile status | | | | | | | |-wep-pass-phrase --wireless wep passphrase key | | | | | | | |-wepkey...
  • Page 123 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | | | | |-dtim-interval --wireless DTIM period in beacon interval | | | | |-extension-protection-spacing --wireless extension protection spacing | | | | |-fragmentation-length --wireless fragmentation threshold(even only) | | | | |-guardinterval...
  • Page 124 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | | | | | | |-encryption --data encryption | | | | | | |-hide-network-name --hide network name | | | | | | |-key1 --wireless wep key 1...
  • Page 125 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | | | | | | |-security-separation --disable associated wireless client communication | | | | | | |-ssid --network name (1-32 chars) | | | | | | |-status...
  • Page 126 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | | | | | | |-encryption --data encryption | | | | | | |-hide-network-name --hide network name | | | | | | |-key1 --wireless wep key 1...
  • Page 127 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | | | | | | | |-wepkeytype --wireless wep key type | | | | | | | | | | | | | |-2> --2nd security profile | | | | | | | |-authentication...
  • Page 128 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | | | | | | | | |-ip> --set host IP | | |-address --host IP address | | |-default-gateway --IP address of default gateway | | |-dhcp-client --enable dhcp client...
  • Page 129 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual | |-time> --time Setting | | |-custom-ntp-server --custom NTP server host name | | |-daylightsaving --daylight saving | | |-ntp-client --NTP client host name | | |-ntp-server --NTP server host name...
  • Page 130 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual C-14 2.0 Command Line Reference v2.0, April 2013...
  • Page 131 Index Numerics access point name access point, more than one 2-17 2.4 GHz/5 GHz concurrent 2.4Ghz activity log 3-12 20 MHz 2-17 20/40 MHz 2-17, 2-20 802.11n, recommended for 20/40MHz 2-19 with WPA2, with RADIUS 2-38 40 MHz 2-17 with WPA2-PSK 2-42 5 GHz aggregation length...
  • Page 132 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual rate 3-16 coverage area 1-1, 2-11 SSID 3-16 CSMA/CA 4-5, 4-7 state 3-16 CSMA/CD (Carrier Sense Multiple Access with status 3-16 Collision Detection) 4-5, 4-7 type 3-16 CTS (Clear to Send)
  • Page 133 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual documentation DTIM (Delivery Traffic Indication Message) interval Infrastructure mode, selecting or changing channels 2-19 6, 4-8 interference, channel settings 2-16 dual band concurrent, use interference, least 2-16 dynamic encryption key generation, support...
  • Page 134 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual maximum packet size 4-5, 4-7 password change 3-10 multiple access points placement of performance degradation causes of multiple BSSIDs, support for placement multiple input, multiple output (MIMO), support for PoE switches...
  • Page 135 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual reset button, using broadcast wireless network name (SSID) 2-25 data encryption 2-26 rebooting security profile name 2-24 losing previous state 3-17 VLAN ID 2-27 reception wireless client security separation 2-27...
  • Page 136 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual default upgradeable firmware, support for support documentation syslog server setup 3-11 VLAN (802.1Q) 2-33 system information 3-12 VLAN ID fields 3-13 DHCP server system requirements VLAN security profiles (VLAN ID), support for...
  • Page 137 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual Wireless Multimedia (WMM), support for output power 2-17 turn radio on 2-16 Wireless Multimedia Extension (WME) wireless mode 2-15 wireless network name (SSID) 2-32 wireless network name (SSID) 2-16 wireless point-to-multi-point bridge...
  • Page 138 ProSafe Dual Band Wireless N Access Point WNDAP350 Reference Manual restrictions for WPA 2-40 wireless client security separation 2-41 Index-8 v2.0, April 2013...

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